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  1. Thanks I followed havenswift's advice and changed from php mail() to smtp with SSL on port 465 and it seems to be working ok with gmail, but haven't had any feed back from any other. Thank you to bsmither and Havenswift for your input, without your help I would be lost.
  2. I have been notified that emails from my store end up in junk or spam folders, mainly from gmail accounts. Is there anything I can do in the store settings or c panel settings to rectify this? Any help and advice will be much appreciated.
  3. Thanks for all your help and advice bsmither, everything seems to be working as intended now, thank you. However I would still like to be able to omit the requirement for customers telephone/mobile numbers, and also edit the message that pops up saying that your order is pending etc (don't know where to edit it to read something like Thank you for your order and the download link will be emailed to you, and to check you Spam/Junk folder if not in the inbox) Where do I edit that message? Thanks again for all your help.
  4. Thank you for your reply, been on to my account in paypal had a look and no errors in there, but in Admin error log I found this. File: [cubecart.class.php] Line: [2076] "SELECT `0567CubeCart_order_inventory`.*, `0567CubeCart_order_summary`.`status` FROM `0567CubeCart_order_inventory` INNER JOIN `0567CubeCart_order_summary` ON `CubeCart_order_inventory`.`cart_order_id` = `CubeCart_order_summary`.`cart_order_id` WHERE 0567CubeCart_order_inventory.id = '16' ;" - Unknown column 'CubeCart_order_inventory.cart_order_id' in 'on clause' What does it mean?
  5. I have just seen something very interesting happen, When testing a FREEBIE ($0) the status goes through to complete and an email goes out to customer with download link. But if there is a dollar value the status goes to pending and just stays there. I hope this may give a clue as to what needs to be done. Thanks in advance.
  6. Ok so obviously paypal is not doing that, how do I fix this? I am using paypal standard. You expertise and advice would be much appreciated.
  7. Is there a way of Automating the processing of Digital downloads in stead of having to go into admin and changing it manually from pending to complete? I want to sell only digital download products, but after payment is completed they just sit pending till I manually update it to Complete. Any settings that I could change to automate the process. Any ideas suggestion or plugins that can help me automate the process please.
  8. Thank you very much, That seems to have worked the error doesn't show up anymore, but the order just stays in Pending mode, does not get processed or completed automatically. Regards
  9. I uninstalled Paypal standard and installed "paypal checkout" and now I have 2 check out icon "Secure checkout" when you click you get this error message "The following errors were detected:Error: Security header is not valid Security error and the "paypal checkout icon" when you click you get a blank screen for a few seconds which disappears and nothing else happens. Just very frustrating, I am seriously thinking of uninstalling everything and starting again,what do you think will it solve any of these issues or should I consider someother shopping card software? Any advice will be much appreciated.
  10. Yes it is Paypal standard, do you reckon that is the problem?
  11. Nothing is getting logged! there are no transactions in the log.
  12. Thanks for your reply, not sure but does the processing or complete part need to be done manually by admin or is there a way of it being automated? at the moment I get this message below but that's it nothing happens after that. Many thanks for your order! The order status is currently pending but it will automatically update to processing once payment is confirmed. Normally this is automated and will happen within the hour but please do contact us if you require more information. The expiry time and download attempts are all blank, as you advised, email side of it is all working when tested. So what else could I look at.? Please
  13. Done Thanks for the help now the cart updates but I now have the issue of the payment being processed and then a redirect to the site but the order just shows pending and the download link is not being sent to the customer, i tried to complete via admin but that just shows the order no longer available in the customer account/digital downloads page.
  14. So does this mean that there is nothing I can or need do to the site specs to rectify this? It's just that when I view at home (chrome) the site looks to different to when I view it at work (IE) Thanks,
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