Guest GrabberPony.com Posted July 6, 2012 Share Posted July 6, 2012 We often need to contact our customers to verify information or to ask a question about thier order. In CC v3 there was a "Comments to the customer" text box that would send the customer a default email that showed thier order information as well as allowing us to add a message to the customer. We do not se a way to do that in CC v5. Does this ability exist in v5? If so, where is it? Thank you. Quote Link to comment Share on other sites More sharing options...
SimChris Posted July 6, 2012 Share Posted July 6, 2012 We also need ability to post note to customer per order, as in CC4, which is visible to customer - in addition to the internal note. Quote Link to comment Share on other sites More sharing options...
WhiteWillowStitching Posted July 6, 2012 Share Posted July 6, 2012 I agree! I really miss that feature. Quote Link to comment Share on other sites More sharing options...
bkessler91 Posted February 12, 2013 Share Posted February 12, 2013 I miss this feature as well. Quote Link to comment Share on other sites More sharing options...
firetrader Posted February 17, 2013 Share Posted February 17, 2013 Yes please, it would make for quicker response to our customers. I would desperately like an order Status of waiting for stock, with the Customer message as well Quote Link to comment Share on other sites More sharing options...
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