Guest MBryner Posted July 23, 2012 Share Posted July 23, 2012 I am doing a test checkout, but after I make a payment, it sends me an email I have to copy and paste into my browser. Is there not a clickable link for this? Then after I do that, it shows me the file to download, but when I click on it, it doesn't do anything. I get the little spinning circle for a couple seconds, then nothing happens. Quote Link to comment Share on other sites More sharing options...
Guest MBryner Posted July 23, 2012 Share Posted July 23, 2012 Had my husband look into and the files are not staying linked to my products... Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted July 23, 2012 Share Posted July 23, 2012 This issue is discussed in several threads. Search for digital download. Quote Link to comment Share on other sites More sharing options...
JoeJ Posted August 10, 2012 Share Posted August 10, 2012 I also have the same issue, I am running the latest CC5. Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted August 10, 2012 Share Posted August 10, 2012 They worked on the digital download sections for 5.1.3. So if you've upgraded and still having problems you need to submit a bug report. Quote Link to comment Share on other sites More sharing options...
JoeJ Posted August 10, 2012 Share Posted August 10, 2012 How do I do that? Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted August 10, 2012 Share Posted August 10, 2012 http://bugs.cubecart.com/signup_page.php Quote Link to comment Share on other sites More sharing options...
JoeJ Posted August 13, 2012 Share Posted August 13, 2012 Bug Reported Quote Link to comment Share on other sites More sharing options...
JoeJ Posted September 5, 2012 Share Posted September 5, 2012 Has this BUG been fixed?? I seem to be getting a little further but! Products - Digital Options | Green Tick still does not work. The only way is to use a full URL in the "Custom File Path" IS THIS OK TO DO? The link provided in the Email Confirmation does not work correctly Can someone tell me where the downloable files should live?? IE my PDF files, I feel that this is important? I use the "files" folder, what permissions should the files be and the folders? When I use the "Custom File Path" and the customer signs in then go's to digital downloads, how can I set the link so that it is active for more than a few hours! also when clicked it pulls the PDF up into the same window! is it possible for the pdf to be downloaded in file format? so that the customer stays on that page?. Very unsure if this download system is working correctly.. please help if possible. Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted September 5, 2012 Share Posted September 5, 2012 Hopefully someone will be able to help you. In the meantime, please update your sig, so they will have your information. I don't know anything about digital products, but can you add a target blank to the download link code, so it opens in a new window? Quote Link to comment Share on other sites More sharing options...
JoeJ Posted September 10, 2012 Share Posted September 10, 2012 Does anyone know anything about this issue? Quote Link to comment Share on other sites More sharing options...
bsmither Posted September 10, 2012 Share Posted September 10, 2012 I'm looking into it. Quote Link to comment Share on other sites More sharing options...
bsmither Posted September 11, 2012 Share Posted September 11, 2012 JoeJ, can we take this to PM or email? Quote Link to comment Share on other sites More sharing options...
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