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Create Order Suddenly not working


Dirty Butter

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On our 5.1.4 Fusion store:

 

I have not had any obvious jquery issues, but I'm wondering if this has anything to do with the fact that I can't get an order to create today. I put all the information in - it finds the customer just as it should and finds her billing address. She did not fill in a delivery address. I tried to save one, but clicking the Save button does nothing, although it does turn red as usual. So I filled in the delivery address section of Create Order and tried to save it there - still no save. Adding the inventory item worked normally, but again would not save.

 

Just in case she did something wrong when she registered, I created a new customer from within Admin without difficulty. But again, when I tried to Create an Order - nothing would save.

 

I tested other screens, such as editing a product, to see if the Save buttons worked there - everything seems to be OK.

 

Any idea what's happening? This is not something I do very often, so I really don't know how long Create an Order has been malfunctioning.

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You say this is your Fusion skinned store. Therefore, we need to determine if that skin is interferring with the specific requirement that CC515 and earlier needs jQuery with a version no higher than v1.7.

If you are using Firefox or Chrome, please install the add-on, "Web Developer's Toolbar" from

http://chrispederick.com/work/web-developer/
.

Then we can see exactly what javascript is getting loaded when calling up that admin screen.

I believe I have stated some concerns about those skins that use Fusion.

Once we have eliminated the third-party skin, even though it is not used in the admin screens, we will then be able to troubleshoot the actual code.

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Thanks. I've installed the Web Developer addon to Chrome, but you'll have to tell me how to proceed to see what javascript is getting loaded.

 

I did find under Information to View Javascript. 

 

ajax.googleapis.com/ajax/libs/jquery/1.7/jquery.min.js

 

/*! jQuery v1.7.2 jquery.com | jquery.org/license */

 

AND

 

ajax.googleapis.com/ajax/libs/jqueryui/1.7/jquery-ui.min.js

 

 * jQuery UI 1.7.3

 

ALSO

 

dirtybutter.com/plushcatalog/js/plugins.php

 

 

/* jquery.autocomplete.js */
 
/**
 * Extending jQuery with autocomplete
 * Version: 1.4.2
 * Author: Yanik Gleyzer (clonyara)
 */
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