Ms Holly Posted March 17, 2013 Share Posted March 17, 2013 Im not sure if it is a new problem on my site but it has only been reported yesterday and I just had a go myself and found the same problem. When a customer registers and then trys to log in again to check out they are taken back to the cart screen but are not logged in - then they can't check out with the same email as it comes up that they are already registered. The reset /resend password doesn't seem to be working either. Any thoughts? Script Version 5.2.1 PHP Version 5.2.14 MySQL Version 50096 Browser user-agent Mozilla/5.0 (Windows NT 6.0; WOW64; rv:19.0) Gecko/20100101 Firefox/19.0 Server Software Apache/2.2.17 (Unix) mod_ssl/2.2.17 OpenSSL/0.9.8e-fips-rhel5 mod_bwlimited/1.4 mod_perl/2.0.4 Perl/v5.8.8 Upgrade from 5.1.4 Quote Link to comment Share on other sites More sharing options...
firetrader Posted March 17, 2013 Share Posted March 17, 2013 Im not sure if it is a new problem on my site but it has only been reported yesterday and I just had a go myself and found the same problem. When a customer registers and then trys to log in again to check out they are taken back to the cart screen but are not logged in - then they can't check out with the same email as it comes up that they are already registered. The reset /resend password doesn't seem to be working either. Any thoughts? Script Version 5.2.1 PHP Version 5.2.14 MySQL Version 50096 Browser user-agent Mozilla/5.0 (Windows NT 6.0; WOW64; rv:19.0) Gecko/20100101 Firefox/19.0 Server Software Apache/2.2.17 (Unix) mod_ssl/2.2.17 OpenSSL/0.9.8e-fips-rhel5 mod_bwlimited/1.4 mod_perl/2.0.4 Perl/v5.8.8 Upgrade from 5.1.4 same issues, ongoing now. Quote Link to comment Share on other sites More sharing options...
Guest DrWatson Posted March 18, 2013 Share Posted March 18, 2013 Did you check the links on the “check out†button and also have a look whether you have defined any page redirections. Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted March 18, 2013 Share Posted March 18, 2013 Since you have SSL enabled, check to see if the links at each situation are all the https version. Also, it will save you a lot of typing to put all your configuration info in your signature, rather than each new thread you create. Quote Link to comment Share on other sites More sharing options...
Ms Holly Posted March 21, 2013 Author Share Posted March 21, 2013 SSL wasn't enabled contacted support who quickly resolved the issue - thanks Bill. Guess I should have done this in the first place but checked the error log showing problem with a table in the database. In the database mainteance tab the table didn't show anything next to it so clicked repair - then I think save on the next screen. All good now. sorry I cna't work out how to mark as resolved Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted March 22, 2013 Share Posted March 22, 2013 Glad it's fixed. This forum allows only a mod to edit titles for some reason. Quote Link to comment Share on other sites More sharing options...
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