Jump to content

New categories not appearing in list :(


Nik Grey

Recommended Posts

So, I need to add a new Category to my store - simple ? no, not for me.

 

This is probably something to do with changes I have had to make as a result of this poor 'Lettering Tool' Disaster.

 

I need to add a category 'Motorcycle Decals' and within this category I need to list the various Motorcycle manufacturers:

 

Honda.

Kawasaki etc

 

Created the 'Motorcycle Decals' category no problems but when it comes to adding a sub category I cannot see 'Motorcycle Decals' in the drop down list of available sections to put my new manufacturer into.

 

I tried another test category and still the same - no new categories are showing in this drop down list :(

 

missing-categories.png

 

If I had any hair left it would have all been pulled out by now :( It must be something simple again.

Link to comment
Share on other sites

I do not recall 100%, but please try having CubeCart's cache system disabled (Store Settings, Advanced tab).

 

If it is already disabled, then we can look elsewhere.

 

What I do not recall is whether there is a bug in that CubeCart does not clear the cached Category list when adding a new category. Again, a vague recollection.

Link to comment
Share on other sites

It was Enabled - Disabled it. Cleared the cache but still no new Categories appearing :(

 

The thing is, everything was working properly the last time I added a new category !

 

.. Just tried this in my 'Test Store' and it is working as expected.

Link to comment
Share on other sites

Using phpMyAdmin, check the contents of the CubeCart_category table of the database your "not working" store uses.

 

Do the new categories show up as records in there?


And when you try to add a new category, please verify that you get the green banner, "Category Added".

Link to comment
Share on other sites

We did, so that the 'lettering products' would be hidden.

 

The 'lettering' products are the only thing I would want hidden - so if we set the default back to 0 would that solve the problem ? and keep the Lettering Products hidden ?

 

.. actually, no it wouldnt as the new Lettering Products would keep appearing as they were created by a customer.

 

I dont mind setting the visibility in the database as I add new categories if thats what it will take ?

Link to comment
Share on other sites

Ok, but let me be clear (I haven't reviewed that conversation yet).

 

We don't want to set the structure of the CubeCart_category table's 'hide' column to default as '1'.

 

We want to find the "Lettering" record in the Cubecart_category table, then set the value in the 'hide' column for that one and only one record, to '1'.

 

I need to review the previous conversation.

Link to comment
Share on other sites

We only need to hide the current "Lettering" category. We do not want to hide (by default or by any other means) any new legitimate category.

 

Set 'hide' in the table structure to 0 as the default.

 

Do not go back and set 'hide' for each of the new Categories to 1 - nor for any category, except for "Lettering".

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...