Jump to content

Duplicated customer addresses in customer record


Recommended Posts

I am running cc525.

Delivery address is the same as billing address - ticked box yes

When a customer registers and crates a password. Their account info in admin/customerlist shows a delivery address and a billing address -as expected

When a customer just enters their address without creating a password. Their account in the admin/ customer list shows the addresses have been duplicated i.e delivery address shown twice and billing address shown twice.

I have tried several test customers and it seems that every time the customer enters their details the next step they are taken to the address/details page, to check the shipping option chosen, the addresses are then duplicated.

I have one customer who had 4 copies of each address listed in their admin account details.i assume they just kept going backwards and forwards during the 'registration' phase. I have asked them how many times they had to enter their address and they have only entered it once.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...