KSD Posted April 29, 2014 Share Posted April 29, 2014 Just registered with Olark. Put site id in Cubecart 5.2.10 / Live Help. And ... nothing happens. Seems that this is a topic for three years now. Any solution to this? Thanks TOM Quote Link to comment Share on other sites More sharing options...
Al Brookbanks Posted April 29, 2014 Share Posted April 29, 2014 I just tested this on my development store and it worked fine. Screenshot below. Have you signed in as a customer service agent with your instant messenger program? Quote Link to comment Share on other sites More sharing options...
havenswift-hosting Posted April 29, 2014 Share Posted April 29, 2014 Just registered with Olark.Put site id in Cubecart 5.2.10 / Live Help.And ... nothing happens.As Al has mentioned, you will probably need to login into your account so that you are able to answer incoming enquiries. Or are you saying that the olark window doesnt show ?Seems that this is a topic for three years now.What has been a topic for 3 years - dont understand your comment.You could also use zopim (which I and many others prefer) and use the free plugin which is mentioned here '?do=embed' frameborder='0' data-embedContent>>ThanksIan Quote Link to comment Share on other sites More sharing options...
Al Brookbanks Posted April 29, 2014 Share Posted April 29, 2014 This prompted me to enable Olark on our site again. Now my ugly face in on the main side to scare off potential new customers! @KSD - Olark will work if you enter the right site ID and then login to your instant messenger program with your operator user details. Quote Link to comment Share on other sites More sharing options...
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