wildy Posted April 12, 2015 Share Posted April 12, 2015 I just completed setting up my store in v5. The customer can print a receipt, but an email of the order receipt is not being sent.When I had v3, there wasn't a problem with automatic email of receipts. What am I missing in v5? I really need my customers to get an emailed receipt. Help!!! Quote Link to comment Share on other sites More sharing options...
bsmither Posted April 12, 2015 Share Posted April 12, 2015 Does anyone get an email when an order is placed, transacted, and/or shipped? Quote Link to comment Share on other sites More sharing options...
wildy Posted April 13, 2015 Author Share Posted April 13, 2015 No Quote Link to comment Share on other sites More sharing options...
bsmither Posted April 13, 2015 Share Posted April 13, 2015 In admin, Store Settings, Advanced tab, make sure you have information entered in the fields for the method you chose of having CubeCart send emails.Within your hosting account's control panel, you may need to review any instructions about being able to send emails from an application running on your hosted account. If necessary, you may need to consult with the tech support of your account.In this conversation, I have created some code that will run a diagnostic on CubeCart's ability to send emails:https://forums.cubecart.com/topic/49495-testing-the-stores-email-settings/If you need assistance with implementing the code discussed in the conversation, let us know. Quote Link to comment Share on other sites More sharing options...
havenswift-hosting Posted April 14, 2015 Share Posted April 14, 2015 To help with email deliverability, store owners should always use SMTP rather than phpmail() to send emails but then ensure that the rest of the SMTP settings are entered correctlyIan Quote Link to comment Share on other sites More sharing options...
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