Ms Holly Posted April 19, 2015 Share Posted April 19, 2015 I have had a number of users reporting that when they try and check out that they come across a descriptions box in the check out information that no mater what they put into does not let them check out. I do not generally have a description box in the check out. The latest user with the error said they were user modzilla which I have checked and can not replicate the error. Any thoughts? Quote Link to comment Share on other sites More sharing options...
bsmither Posted April 19, 2015 Share Posted April 19, 2015 I have not heard of such a thing.Can we have a web address and look for ourselves?There is the ability for the customer to leave notes or comments during checkout, but this box is not required to have anything in it. Quote Link to comment Share on other sites More sharing options...
Ms Holly Posted July 4, 2015 Author Share Posted July 4, 2015 this hasn't happened again since so I am just going to put it down to a full moon or something like that. This can be marked as resolved. Thanks Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted July 4, 2015 Share Posted July 4, 2015 I'll mark it, but if it happens again please add to this and I'll take the resolved off. Quote Link to comment Share on other sites More sharing options...
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