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Posted (edited)

My website is misreporting stock levels quite wildly!

Scenario (a)

1. I untick global stock levels

2. I set the store to individual stock levels

3. I don't allow out of stock purchases

4. On each product I untick global stock levels and set individual levels

Customers can buy more stock than is available which is an issue for both parties

Scenario (b)

1. I use global stock levels

2. I set the level to -1

3. I don't allow out of stock purchases

4. On each product I tick global stock levels

The store reports lots of items that are out of stock.

If I untick global stock on each item the stock is reported as infinitesimal

The stock of the first item is always reported as between 0-244!!!

The attachment shows the stock levels change for items 1&2 just because...?

Any help as usual greatly appreciated!

Stock.docx

Edited by [email protected].

Posted

NO answers yet I guess this has either got folks baffled or stock isn't that important?

Further to the stock issue the system is also reallocating product codes as per attached picture these items should all start with EB20C11 -

This issue is now causing problems with customers as well as myself :(

Stock04.png

Posted

Have you contacted CC Support? I don't remember EVER reading anything like this on the forum before. Since no one has responded, sounds like it's something to do with your install only.

Posted

I am also having problems with this..

Maybe I am just misunderstanding something? I have the latest install.

product code 1222 gets matrix option code default of eg 

1200000-4  1200000-5

Also trying to add a matrix option is a little bit sticky, often I have to check the boxes and hit submit a few times. Having struggled to edit fluidly I haven't got as far as checking if calculations are correct once I add lots of data. 

Posted (edited)

I don't use Options at all yet. But if 2 are having the same issue, others who have not commented probably are, too. Please report this via the GitHub link in this forum. You can link your request to this thread to save you and CC some time.

Ah, I see you have reported it. Thanks, Steve.

Edited by Dirty Butter

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