Christopher Short Posted December 13, 2015 Share Posted December 13, 2015 (edited) I keep having customers get this error: The following errors were detected:Unfortunately there are no suitable shipping methods available for your order. This may be because the total weight of your order is too high or we cannot ship to your country. Please contact a member of our staff for any further inquiries. I cannot make any sense to it since they basket weight is normal and I ship to other places in the same state. The best I can tell is USPS doesnt return a value when shipping is requested. Any other ideas? Here is the response log:Request Sent - http://production.shippingapis.com/ShippingAPI.dll API=RateV4&XML=<RateV4Request USERID="522CHRIS7327"> <Package ID="0"> <Service>ALL</Service> <ZipOrigination>31822</ZipOrigination> <ZipDestination>32927</ZipDestination> <Pounds>1</Pounds> <Ounces>8</Ounces> <Container>VARIABLE</Container> <Size>REGULAR</Size> <Machinable>True</Machinable> <ReturnLocations>TRUE</ReturnLocations> </Package> </RateV4Request>Response received <?xml version="1.0" encoding="UTF-8"?> <RateV4Response><Package ID="0"><ZipOrigination>31822</ZipOrigination><ZipDestination>32927</ZipDestination><Pounds>1</Pounds><Ounces>8</Ounces><Size>REGULAR</Size><Machinable>TRUE</Machinable><Zone>3</Zone><Postage CLASSID="3"><MailService>Priority Mail Express 1-Day&lt;sup&gt;&#8482;&lt;/sup&gt;</MailService><Rate>25.55</Rate></Postage><Postage CLASSID="2"><MailService>Priority Mail Express 1-Day&lt;sup&gt;&#8482;&lt;/sup&gt; Hold For Pickup</MailService><Rate>25.55</Rate></Postage><Postage CLASSID="55"><MailService>Priority Mail Express 1-Day&lt;sup&gt;&#8482;&lt;/sup&gt; Flat Rate Boxes</MailService><Rate>44.95</Rate></Postage><Postage CLASSID="56"><MailService>Priority Mail Express 1-Day&lt;sup&gt;&#8482;&lt;/sup&gt; Flat Rate Boxes Hold For Pickup</MailService><Rate>44.95</Rate></Postage><Postage CLASSID="13"><MailService>Priority Mail Express 1-Day&lt;sup&gt;&#8482;&lt;/sup&gt; Flat Rate Envelope</MailService><Rate>19.99</Rate></Postage><Postage CLASSID="27"><MailService>Priority Mail Express 1-Day&lt;sup&gt;&#8482;&lt;/sup&gt; Flat Rate Envelope Hold For Pickup</MailService><Rate>19.99</Rate></Postage><Postage CLASSID="30"><MailService>Priority Mail Express 1-Day&lt;sup&gt;&#8482;&lt;/sup&gt; Legal Flat Rate Envelope</MailService><Rate>19.99</Rate></Postage><Postage CLASSID="31"><MailService>Priority Mail Express 1-Day&lt;sup&gt;&#8482;&lt;/sup&gt; Legal Flat Rate Envelope Hold For Pickup</MailService><Rate>19.99</Rate></Postage><Postage CLASSID="62"><MailService>Priority Mail Express 1-Day&lt;sup&gt;&#8482;&lt;/sup&gt; Padded Flat Rate Envelope</MailService><Rate>19.99</Rate></Postage><Postage CLASSID="63"><MailService>Priority Mail Express 1-Day&lt;sup&gt;&#8482;&lt;/sup&gt; Padded Flat Rate Envelope Hold For Pickup</MailService><Rate>19.99</Rate></Postage><Postage CLASSID="1"><MailService>Priority Mail 3-Day&lt;sup&gt;&#8482;&lt;/sup&gt;</MailService><Rate>6.35</Rate></Postage><Postage CLASSID="22"><MailService>Priority Mail 3-Day&lt;sup&gt;&#8482;&lt;/sup&gt; Large Flat Rate Box</MailService><Rate>17.90</Rate></Postage><Postage CLASSID="17"><MailService>Priority Mail 3-Day&lt;sup&gt;&#8482;&lt;/sup&gt; Medium Flat Rate Box</MailService><Rate>12.65</Rate></Postage><Postage CLASSID="28"><MailService>Priority Mail 3-Day&lt;sup&gt;&#8482;&lt;/sup&gt; Small Flat Rate Box</MailService><Rate>5.95</Rate></Postage><Postage CLASSID="16"><MailService>Priority Mail 3-Day&lt;sup&gt;&#8482;&lt;/sup&gt; Flat Rate Envelope</MailService><Rate>5.75</Rate></Postage><Postage CLASSID="44"><MailService>Priority Mail 3-Day&lt;sup&gt;&#8482;&lt;/sup&gt; Legal Flat Rate Envelope</MailService><Rate>5.90</Rate></Postage><Postage CLASSID="29"><MailService>Priority Mail 3-Day&lt;sup&gt;&#8482;&lt;/sup&gt; Padded Flat Rate Envelope</MailService><Rate>6.10</Rate></Postage><Postage CLASSID="38"><MailService>Priority Mail 3-Day&lt;sup&gt;&#8482;&lt;/sup&gt; Gift Card Flat Rate Envelope</MailService><Rate>5.75</Rate></Postage><Postage CLASSID="42"><MailService>Priority Mail 3-Day&lt;sup&gt;&#8482;&lt;/sup&gt; Small Flat Rate Envelope</MailService><Rate>5.75</Rate></Postage><Postage CLASSID="40"><MailService>Priority Mail 3-Day&lt;sup&gt;&#8482;&lt;/sup&gt; Window Flat Rate Envelope</MailService><Rate>5.75</Rate></Postage><Postage CLASSID="6"><MailService>Media Mail Parcel</MailService><Rate>3.22</Rate></Postage><Postage CLASSID="7"><MailService>Library Mail Parcel</MailService><Rate>3.07</Rate></Postage></Package></RateV4Response> Edited December 13, 2015 by Christopher Short Quote Link to comment Share on other sites More sharing options...
bsmither Posted December 13, 2015 Share Posted December 13, 2015 I will conclude that the weight and distance to delivery of the package means only certain USPS Shipping methods are available. They are:To Zone 3:Priority Mail Express (various)Priority Mail (various)Media Mail ParcelLibrary Mail ParcelHowever, if you are not willing to mail this package Priority Mail Express or Priority Mail, then there are no suitable methods available.In the USPS Control Panel, let us know what shipping methods are "enabled", that is, those methods you are willing to ship.CubeCart uses this set of enabled methods and will delete from the methods listed in USPS's response any method you have not enabled. Any USPS method in the response that still exists will get displayed. Quote Link to comment Share on other sites More sharing options...
Christopher Short Posted December 13, 2015 Author Share Posted December 13, 2015 First class, priority mail, and parcel post are selected. They are the only methods I can use for my product lines. Quote Link to comment Share on other sites More sharing options...
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