jpayam Posted April 17, 2017 Share Posted April 17, 2017 I purchased the galaxyx theme , how we can receive support for a Premium product? i have sent 2 emails to seller and also use "email developer" in extension shop, after 3 weeks i have not receive any response!galaxyx theme problems:1- GalaxyX do not show switch languages box.2 - register / login button do not work on tablet. Quote Link to comment Share on other sites More sharing options...
havenswift-hosting Posted April 18, 2017 Share Posted April 18, 2017 That is a shame if the developer isn't responding quickly (or at all) to support any longer. Galaxy was one of the very few good looking and well written / maintained skins available for CubeCart . I do know that the developer was busy with other non-CubeCart related jobs at one point so sounds like he has other priorities at the moment. There isn't much else that can be done except maybe try and get a refund if you paid via PayPal Ian Quote Link to comment Share on other sites More sharing options...
ayz1 Posted April 18, 2017 Share Posted April 18, 2017 On 17/04/2017 at 9:26 AM, jpayam said: I purchased the galaxyx theme , how we can receive support for a Premium product? i have sent 2 emails to seller and also use "email developer" in extension shop, after 3 weeks i have not receive any response!galaxyx theme problems:1- GalaxyX do not show switch languages box.2 - register / login button do not work on tablet. For 2 - register / login button In the skins templates/box.session.php file have you got something like <div class="tablet-button"><i class="fa fa-sign-in"></i></div> If so try changing to <div class="tablet-button"><i class="fa fa-sign-in"><a href="http://www.mydomain.com/login.html"</a></i></div> For the language box I think this just needs a simple edit in the main.php file. I will look at it when I get a bit more time. Quote Link to comment Share on other sites More sharing options...
ayz1 Posted April 18, 2017 Share Posted April 18, 2017 The develper has just made a post on the forum to say there is an update. Maybe worth trying to contact him again. Quote Link to comment Share on other sites More sharing options...
jpayam Posted April 26, 2017 Author Share Posted April 26, 2017 On 4/18/2017 at 7:54 PM, ayz1 said: The develper has just made a post on the forum to say there is an update. Maybe worth trying to contact him again. switch languages box fixed, but but still come problem is here -Click to enlarge for main picture on product page not works -show unformatted texts on product short description. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.