MWEapril Posted June 26, 2018 Share Posted June 26, 2018 We sell products and services. In Colorado, labor is non-taxable. I have had no problem setting up the taxes for Colorado, but I need specific products (labor operations) to be non-taxable. I tried setting up the Zero Rate Tax Class to be 0.00%, but the products I select this rate with still show the Standard Rates. I am assuming that cc doesn't like the 0%. Anyone have suggestions on how to make this work? I have also tried checking the Tax Included box, but that didn't seem to make any changes. Screenshots included. Thanks! Pricing Retail Price Sale Price Cost Price Tax ClassPlease Select …Standard RateZero Rate Tax Included Minimum Quantity Purchase Tax Rules Status Tax Classes Tax Details Country State Subtotal Shipping Tax Rate Standard Rate RTD Tax United States Colorado % Standard Rate Colorado Tax United States Colorado % Zero Rate Labor: Non-Taxable United States All Regions % Quote Link to comment Share on other sites More sharing options...
Noodleman Posted June 26, 2018 Share Posted June 26, 2018 (edited) it should work just fine, are you using customer groups and have you configured those products with the zero rate tax class? Edited June 26, 2018 by Noodleman Quote Link to comment Share on other sites More sharing options...
MWEapril Posted June 26, 2018 Author Share Posted June 26, 2018 To start / test, I have only been manipulating one product until I can get it to work properly. As to the customer groups, the only group that I have created are for employees where I have a category to access benefits information. Not using that for real products / customers, though. Quote Link to comment Share on other sites More sharing options...
Noodleman Posted June 26, 2018 Share Posted June 26, 2018 check if your test customer is a member of any groups, if so you probably need to assign the right tax class to that customer group at the product level. Each customer group has it's own pricing/tax class definition at the product level. it's usually the issue. Quote Link to comment Share on other sites More sharing options...
MWEapril Posted June 26, 2018 Author Share Posted June 26, 2018 Perfect! I just tried as an unregistered customer, and it was correct. I will look into changing the customer group to make it work. Thanks for the quick help!!! Quote Link to comment Share on other sites More sharing options...
Noodleman Posted June 26, 2018 Share Posted June 26, 2018 if your tech savvy you may want to think about a module or code snippit to sync the tax rules between groups, unless the intention is different tax per group. It's something I setup for most customers of the EU VAT module because everybody always remembers to change the retail price/tax, but never the other groups. Quote Link to comment Share on other sites More sharing options...
MWEapril Posted June 26, 2018 Author Share Posted June 26, 2018 When my site grows up a bit more I might do that to open it up a bit more for my dealers, but for now, I only use the groups for the employees. Thanks again! However, I must be having a "moment" because I can't find where the group is affected by the tax rules. All I am seeing under Taxes is naming the tax type, applying it to subtotal/shipping/or both, and the rate. I don't see a way to modify the current Group, and if I add another, it only gives me a box to name it and give it a description. Nevermind! I found it... A total blonde moment. <sigh>.... Have a great day! Quote Link to comment Share on other sites More sharing options...
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