Noodleman

Thank you, and you're welcome

It's possible they have partially set it up, but may require a restart of a service for it to start to work. Who provides your hosting? some companies provide instructions on how to enable it with their control panel if they don't enable it by default. Most who offer this feature have it documented somewhere in a support knowledge base. I'll see if I can track it down for you if required. When IonCube is enabled, there is a section in the php info page which says "powered by IonCube"

You can find it in the /images/noodleman directory of the theme, simply swap it out for your own image or update the theme to point to your own logo.

Ioncube isn't listed as installed there.

delete the module for the moment. Check the version of IonCube you have installed from the admin area (php info), you can search the page for IonCube. Also, please confirm your PHP version? There are different versions available based on PHP version, see here: https://www.noodleman.co.uk/downloads.html#price_tiers If you have an old version of IonCube installed, then I may need to send you a special version which will work with older versions.

that is correct, including the directory named "price_tiers".

Did you manually upload the files using FTP? It should have gone into /modules/plugins directory, with the final path being /modules/plugins/price_tiers once in that directory, you should see it from the admin area under the "manage extensions" list.

Sure, you can install the module and try it out. it will work in a demo mode for a week without any limits, a try before you buy mode

correct, it is group based, but it allows you to not have to worry about micro management of the product prices. you can change the % for the group on the fly as required,.

Standard, PayPal only uses the values sent to it via CubeCart when billing a customer, so either the value sent to PayPal was different than the customer was shown on the UI. What does your Transaction log show?

is this with PayPal Pro, or standard?

The easiest way is this: https://www.noodleman.co.uk/discount-price-tiers-module.html setup a single tier with a min price of 0.01 and use a customer group to manage the % that customer can get. IE setup a customer group for 10% discount, then add that customer to the group and setup a 10% discount tier for that group. However, you can also do it using customer groups, but it would mean you need to manually maintain the prices for each product and customer group.

Firstly, upgrade. there are many security issues fixed with the latest versions. 6.1.7 (in my opinion) is not secure. next, check where the traffic is coming from, review your web analytics. sounds like a bot is spamming your site, but analytics may give insight into where they got their links from. Probably not a major concern and just spam bots, but worth digging deeper just in case.

you're welcome

store settings -> offline mode