tucstore Posted March 20, 2021 Share Posted March 20, 2021 due to the amount of " non received items" being claimed due to covid 19 delays in shipping is there a way of disabling rows rather than delete them as right now i only want to offer tracking items but dont want to delete rows Link to comment Share on other sites More sharing options...
Tony Posted March 20, 2021 Share Posted March 20, 2021 I tried to look for this on the other day and I couldn't find a way to disable it apart from deleting a row. So make a note of what it is and then delete it. When you're ready to offer it again, re-add the row. In fact, I had the need to do this now and then, I will raise as Feature Suggestion for this. Edit - I have raised this - https://github.com/cubecart/v6/issues/2832 Link to comment Share on other sites More sharing options...
tucstore Posted March 20, 2021 Author Share Posted March 20, 2021 thank you for now i have updated the prices to tracked prices and giving customers a " free upgrade" on the shipping so the lines still exist but the price is different Link to comment Share on other sites More sharing options...
bsmither Posted March 20, 2021 Share Posted March 20, 2021 Depending what you have enabled as far as what contributes to the shipping rate (weight, sub-total, quantity, etc), change the conditions so that a rate would be impossible to match. For example, if there is a weight range of 5-25, change it to 50000-250000. Since this row will now never be seen by the customer, you can also change the description by adding "(added 000)" to remind you what the original range was. Link to comment Share on other sites More sharing options...
tucstore Posted March 20, 2021 Author Share Posted March 20, 2021 that is also a great work around i have printed and archieved all prices of shipping and rates until i feel safe enough to offer non tracked again scammers are letting the system down x Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.