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Tony

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Tony last won the day on April 3

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  1. I believe this is because Google has made some changes to their codes and Cubecart needs updating. There is a bug report open which I think is related https://github.com/cubecart/v6/issues/2738
  2. Thanks, just had a look, does look good, but can't justify the price for something that might be used very rarely. But this is something I would consider if the manual entry is used more often. Cheers for the link.
  3. I've come across an interesting issue. For the first time ever, I had to put together a special order using the manual order page in the Admin console. Once I've put it together, I can see it shows up in customer's Order History and the order shown as Pending. But there is no way for the customer to make a payment from that page. That would mean I have to manually raise an invoice from my PayPal account and then send it to the customer. Or am I missing a trick somewhere? If so, what/how? Thanks.
  4. Not enough details, we need more. What version? What are the actual issue is? Any error messages?
  5. Please hide the names of your customers, this is a breach of GDPR.
  6. Been seeing a LOT of Russia IP addresses trying to gain access to the CubeCart admin area/login page. Web logs shows lots of POSTs & GETs. Discussed with my webhost who agreed and they've said they have seen lots of abuses from these addresses so they've blocked the 5.188.0.0/16 subnet on their firewall side. May want to check your logs and block them too.
  7. I have tested it and I can see the notes fine without having to add your edit. What skin are you using?
  8. For which version of CubeCart and what was the issue?
  9. @Al Brookbanks @bsmither Worthy addition to Github?
  10. Due to the nature of my business, I do not wish to use Pending status to hold the stock as they are always sold out as soon as I make the stock available. So I prefer to stay with Processing to ensure sales. So what is the best way to resolve this? This has happened 3 times so far and it's getting embarrassing each time this happens as I had to email and explain... What about verifying the stock level at the *final* stage of payment?
  11. "When payment has been made (Processing)" Perhaps have it to check the stock level before marking it as Processing after xx seconds ? Or another way?
  12. Cubecart v6.4.2 PHP v7.4.13 MySQL v5.5.5-10.3.27-MariaDB Not sure if this is a bug or not, so thought I'd post it here to check with others. Customer #1 placed an order for an item that was 1 left in stock -> PayPal failed to process the payment so was stuck as 'Pending' Customer #2 placed an order for the SAME ITEM as Customer #1 a few minutes later -> PayPal processed the order and went into Processing status Few minutes later, Customer #1's PayPal got processed, the payment arrived and CubeCart changed the order from Pending to Processing. The delay seems to be on PayPal side, something to do with Unconfirmed account or something But the stock level is now -1 (minus 1) and I only have 1 item in stock. I had to contact Customer #2 and explained, apologised and refunded. In my views, this should have not happened at all. Is this a bug?
  13. Does this help? https://support.cubecart.com/hc/en-gb/articles/360003831497-How-can-I-create-a-plugin-using-the-code-hooks-system-
  14. Cubecart support is based in the UK and we have a long Easter holidays (Friday to Monday) which might explain this, however they should get back to you by Tuesday.
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