Brian T Posted September 10, 2022 Share Posted September 10, 2022 Hello, My website store contains only digital products, for which the download links have worked in the past. I'm not aware of having made any alterations to the store anywhere, but currently when a customer purchases a download, and goes the the Digital Downloads page, the link doesn't allow the product to be downloaded. If I click open the link in a new window, the link opens a blank page - when I refresh this page, it says that the product has been downloaded the max number of times. My website is www.mentalstarters.co.uk Many thanks, Brian. Quote Link to comment Share on other sites More sharing options...
bsmither Posted September 11, 2022 Share Posted September 11, 2022 If there is a blank page, then there could be error messages in admin, System Error Log. 1 Quote Link to comment Share on other sites More sharing options...
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