T3Gunner Posted September 15, 2022 Share Posted September 15, 2022 Hello all, I ran a test purchase and reached the secure checkout but there is no way to proceed. see screen-shot Quote Link to comment Share on other sites More sharing options...
bsmither Posted September 15, 2022 Share Posted September 15, 2022 (edited) Did you just upgrade to CC646? If so, a fix is available that has been implemented in CC647. https://github.com/cubecart/v6/issues/3045 Oops. Misread the problem. Edited September 15, 2022 by bsmither Quote Link to comment Share on other sites More sharing options...
Al Brookbanks Posted September 15, 2022 Share Posted September 15, 2022 What payment gateway are you using? Are there and browser errors reported in the browser console? Quote Link to comment Share on other sites More sharing options...
T3Gunner Posted September 15, 2022 Author Share Posted September 15, 2022 Hello Al, I am using PayPal commerce, and don't see errors 1 hour ago, bsmither said: Did you just upgrade to CC646? If so, a fix is available that has been implemented in CC647. https://github.com/cubecart/v6/issues/3045 I am using latest version 647 Quote Link to comment Share on other sites More sharing options...
Al Brookbanks Posted September 15, 2022 Share Posted September 15, 2022 What about in the request log in the admin control panel? Quote Link to comment Share on other sites More sharing options...
T3Gunner Posted September 15, 2022 Author Share Posted September 15, 2022 (edited) 401 error - unauthorized Edited September 15, 2022 by T3Gunner Quote Link to comment Share on other sites More sharing options...
Al Brookbanks Posted September 15, 2022 Share Posted September 15, 2022 Disconnect the PayPal Commerce extension and then connect again. Can you try that? Make sure you complete all onboarding steps and do not close the popup window with the X in the top corner. The last blue button return to store is critical. Quote Link to comment Share on other sites More sharing options...
T3Gunner Posted September 15, 2022 Author Share Posted September 15, 2022 4 minutes ago, Al Brookbanks said: Disconnect the PayPal Commerce extension and then connect again. Can you try that? Make sure you complete all onboarding steps and do not close the popup window with the X in the top corner. The last blue button return to store is critical. I will try, thank you Quote Link to comment Share on other sites More sharing options...
T3Gunner Posted September 15, 2022 Author Share Posted September 15, 2022 Stuck on loading for 10 mins after disconnect and re-connect Quote Link to comment Share on other sites More sharing options...
Al Brookbanks Posted September 15, 2022 Share Posted September 15, 2022 Strange. I've never experienced this. Maybe clear cookies and try again later. Sorry you are having problems. Quote Link to comment Share on other sites More sharing options...
T3Gunner Posted September 15, 2022 Author Share Posted September 15, 2022 1 minute ago, Al Brookbanks said: Strange. I've never experienced this. Maybe clear cookies and try again later. Sorry you are having problems. I did all the obvious: clear cache, history, [CTRL+F5], etc. Really becoming a pain in the A**, but I won't give up (wink) Quote Link to comment Share on other sites More sharing options...
bsmither Posted September 15, 2022 Share Posted September 15, 2022 If the "Busy" icon (called a 'throbber') appears and won't go away (there is a default timeout for ajax requests), it might be the case where javascript has crashed. To see if this has happened, your browser will have a Developer's Tools feature. In these tools is a panel named "Console". The Console will list problems with CSS, page resource requests, coding problems with javascript, etc. Is there anything relevant listed in the Console tab of the Developer's Tools feature of your browser? (F12 is usually a keyboard shortcut to get to the tools.) Quote Link to comment Share on other sites More sharing options...
T3Gunner Posted September 15, 2022 Author Share Posted September 15, 2022 22 minutes ago, bsmither said: If the "Busy" icon (called a 'throbber') appears and won't go away (there is a default timeout for ajax requests), it might be the case where javascript has crashed. To see if this has happened, your browser will have a Developer's Tools feature. In these tools is a panel named "Console". The Console will list problems with CSS, page resource requests, coding problems with javascript, etc. Is there anything relevant listed in the Console tab of the Developer's Tools feature of your browser? (F12 is usually a keyboard shortcut to get to the tools.) I will look into this, thank you for your help. To be continued Here are the error codes in console: fb.js:1 Refused to load the font 'https://at.alicdn.com/t/font_2553510_61agzg96wm8.woff?t=1631948257467' because it violates the following Content Security Policy directive: "font-src 'self' data: https://*.paypal.com https://*.paypalobjects.com". (anonymous) @ fb.js:1 fb.js:1 Refused to load the font 'https://at.alicdn.com/t/font_2553510_61agzg96wm8.ttf?t=1631948257467' because it violates the following Content Security Policy directive: "font-src 'self' data: https://*.paypal.com https://*.paypalobjects.com". (anonymous) @ fb.js:1 common.js:166 Skipped: Financial Quote Link to comment Share on other sites More sharing options...
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