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Hm. We can see that right away CubeCart is told to use fr-FR, but the phrases are not coming from that language pack. (See Debug Messages[0]) Please examine the following and try the suggested action: In admin, Languages, take note of any actual entries in the Domain column (not the slightly greyed-out suggested examples). If there are actual entries, blank them out and Save. Have CubeCart clear its internal cache. Did anything change?