lilyraine

thank you, i submitted a ticket through their website

Im using usps plug in with shipping option selected as variable unknown. is there a way to add product dimensions so the shipping will choose the right option instead of offering a small box if its a bigger item? hope i explained myself well, sorry, new here. The only option for product shipping calculation i have right now is for weight, not sizes.

Request Sent - http://production.shippingapis.com/ShippingAPI.dll API=RateV4&XML=<RateV4Request USERID="963TATTO7878"> <Package ID="0"> <Service>ALL</Service> <ZipOrigination>1741</ZipOrigination> <ZipDestination>11772</ZipDestination> <Pounds>2</Pounds> <Ounces>0</Ounces> <Container>VARIABLE</Container> <Size>REGULAR</Size> <Machinable>True</Machinable> <ReturnLocations>TRUE</ReturnLocations> </Package> </RateV4Request> Response received <?xml version="1.0" encoding="UTF-8"?> <RateV4Response><Package ID="0"><Error><Number>-2147219498</Number><Source>RateEngineV4;RateV4.ProcessRequest</Source><Description>Please enter a valid ZIP Code for the sender. </Description><HelpFile/><HelpContext/></Error></Package></RateV4Response> I double checked the general tab again, its written correctly on the address, 11741, should i try putting an extra digit in the begining? it's cutting off the zip code. its working now! i double checked the plugin tab and i never saved putting it back to 11741, thanks so much, have a great night. **consider this resolved

okie there was an error in my store address, thanks for pointing that out, however im still getting an error, with and without an address and also, i dont understand the suspend estimated shipping feature would do? but here is a picture for example of correct address and also default address after correcting the business address in general tab the request log error is the same, saying invalid zipcode. am i missing a step some where? and im using vs. 6 of cubecart (just in case)

*this might sound really stupid.... but i think the reason im getting this error is it tries to process the shipping before a shipping address is input. is there a way to wait for shipping to be calculated after an address is input?

Request Sent - http://production.shippingapis.com/ShippingAPI.dll API=RateV4&XML=<RateV4Request USERID="963TATTO7878"> <Package ID="0"> <Service>ALL</Service> <ZipOrigination>11741</ZipOrigination> <ZipDestination>117741</ZipDestination> <Pounds>2</Pounds> <Ounces>0</Ounces> <Container>VARIABLE</Container> <Size>REGULAR</Size> <Machinable>True</Machinable> <ReturnLocations>TRUE</ReturnLocations> </Package> </RateV4Request> Response received <?xml version="1.0" encoding="UTF-8"?> <RateV4Response><Package ID="0"><Error><Number>-2147219497</Number><Source>RateEngineV4;RateV4.ProcessRequest</Source><Description>Please enter a valid ZIP Code for the recipient. </Description><HelpFile/><HelpContext/></Error></Package></RateV4Response> I do have the right zip code up there, 11741, maybe its an error in the script, im going to try and input 1741 and see if that hitches up the glitch there, i think i understand the error referring to the zip code again, if you have any other ideas, please let me know. that didnt seem to work, got the same error

thank you if i can provide any more information to make this easier , just let me know

I have the latest version, 1.1.2, thank you for responding so quickly. and thanks for the welcome

I have the same error, Please help if you can. Here is a screen shot of the last page i think im having problem with. and my request log info Request Sent - http://production.shippingapis.com/ShippingAPI.dll API=RateV4&XML=<RateV4Request USERID="963TATTO7878"> <Package ID="0"> <Service>ALL</Service> <ZipOrigination>11741</ZipOrigination> <ZipDestination>117741</ZipDestination> <Pounds>12</Pounds> <Ounces>0</Ounces> <Container>VARIABLE</Container> <Size>LARGE</Size> <Container/> <Machinable>True</Machinable> <ReturnLocations>TRUE</ReturnLocations> </Package> </RateV4Request> Response received <?xml version="1.0" encoding="UTF-8"?> <Error><Number>-2147221202</Number><Source>Common:XmlParse</Source><Description>The element 'Package' has invalid child element 'Container'. List of possible elements expected: 'Width, Length, Height, Girth, Value, AmountToCollect, SpecialServices, Content, GroundOnly, SortBy, Machinable, ReturnLocations, ReturnServiceInfo, DropOffTime, ShipDate, RatePriceType, RatePaymentType'.</Description><HelpFile/><HelpContext/></Error>