svrabel Posted May 25, 2014 Share Posted May 25, 2014 I'm not sure if this is the right way of wording it, but I've had several sales in the last week that have required manual processing. I receive an email confirmation from PayPal, but the order never shows in the admin control panel. I can look in the Request Log, and the order does not show up in the requests. Is this a PayPal issue or a possible CubeCart integration issue. Quote Link to comment Share on other sites More sharing options...
designinggal Posted May 26, 2014 Share Posted May 26, 2014 I have the same problem in 5.2.10 with amazon payments. Order goes through fine but no record in cubecart of the order. Quote Link to comment Share on other sites More sharing options...
svrabel Posted May 30, 2014 Author Share Posted May 30, 2014 I have a feeling this problem is not just with the payment method of choice. I've continued to have problems with this throughout the week. Today, I've had four or five orders that have shown up as "Pending" that I have a corresponding payment confirmation from Paypal. There is no "Transaction Logs" tab under these orders, and the order does not appear in the Request Log. While I can continue to manually accept the orders, there is nothing that I can see to set the "bad" orders apart from the ones that go through. Quote Link to comment Share on other sites More sharing options...
garywhitling Posted July 6, 2014 Share Posted July 6, 2014 Hi, Have the same issue that paypal takes the payment but when returning back to the shop the status is not updated from Pending to Processing :-( This also means that the customer is show the "Complete Payment" button when they view their order within the shop. Is this a PayPal issue or Cube Cart issue? Quote Link to comment Share on other sites More sharing options...
bsmither Posted July 6, 2014 Share Posted July 6, 2014 Is there anything relevant in the admin Error Log, System Error Log tab? Quote Link to comment Share on other sites More sharing options...
garywhitling Posted July 6, 2014 Share Posted July 6, 2014 Hi Actually I have now fixed my issue by adding the code for the IPN within PayPal I upgraded from CC3 to CC5 and forgot to change the settings New IPN details that work for me https://www.MYWEBSITE.com/index.php?_g=rm&type=gateway&cmd=call&module=PayPal Quote Link to comment Share on other sites More sharing options...
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