swimmerbhs Posted August 7, 2015 Share Posted August 7, 2015 I installed CubeCart 5.2.16 on my godaddy hosting account directly from the applications it has on there. I installed it without a hitch and configured the store. I deleted the test product and category and made another category and made another product. When I go to upload the picture it says upload successful but it is not showing a picture. it says image is unavailable and it is under the 350kb limit. When I go to the file manager and images I can upload it but as soon as i try and edit the picture it says it is not there. Any help would be appreciated. Quote Link to comment Share on other sites More sharing options...
bsmither Posted August 7, 2015 Share Posted August 7, 2015 Welcome swimmerbhs! Glad to see you made it to the forums.Using your hosting site's control panel, please use the File Explorer tool to verify the image is actually in the /images/sources/ folder. If so, make sure the folder and file allow for the proper writing and reading permissions.Next, please visit the admin, PHP Info page, and scroll to the Core table, 'memory_limit' row. I recommend as much as you can get away with, but nothing less than 128M. Quote Link to comment Share on other sites More sharing options...
swimmerbhs Posted August 7, 2015 Author Share Posted August 7, 2015 In the file explorer the file has not been uploaded. Quote Link to comment Share on other sites More sharing options...
bsmither Posted August 7, 2015 Share Posted August 7, 2015 Please try to enable PHP's error logging. Try again. Hopefully, there will be an error logged if there is a problem with the file upload.Also, in admin, Error Log, System Error Log tab, see if any entries are there. Quote Link to comment Share on other sites More sharing options...
imbinary Posted August 18, 2015 Share Posted August 18, 2015 If anyone else has this issue and is looking for an answer. I had the same problem and after several attempts at uninstall/reinstall/read logs I called godaddy tech support. The final solution for me was to recycle the iis app worker process. Once done it worked fine. Quote Link to comment Share on other sites More sharing options...
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