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Error in Shipping digital product


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Hi Team,


we are running digital shop on cubecart names https://hindikaraokeshop.com. so we didn't have any shipping method, for this we have installed one free shipping module in back-end and using free shipping but some of user is facing issue to place order. Cube cart is asking for shipping methods. i have attached screen shot for the same. if we will delete this customer and add him again so it will start working but in this case we will loose existing order and all old order so please suggest any solution without deleting this user.

Please suggest any solution as soon as possible.



screenshot-hindikaraokeshop com 2016-02-16 21-49-58.png

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