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CKEditor 4 Source Anomaly


bsmither

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Only for CC6011:

In admin, Email Templates, Email Templates tab, click the Edit icon of Default Email.

On the page that shows, click the HTML Content tab. In the upper-left corner of the editor, enable "Source".

Please confirm if what you see is:

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html>
<head>
</head>
<body bgcolor="#f7f7f7"><meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />
<style type="text/css">html, body, table {
	font-family: Arial;
	font-size: 14px;
}
</style>
</body>
</html>
<title>Default HTML Template</title>
<base href="{$DATA.storeURL}" />
<table border="0" cellpadding="0" cellspacing="0" width="100%">
	<tbody>
		<tr>
[the rest is not important]

This code is mal-formed in that content that is supposed to be in the <head> and <body> sections, aren't.

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I've not been able to get my logo to show on Outlook for some time, so since 6.0.11 I copied part of the Source Code from the demo store over to mine (didn't fix logo).

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html>
<head>
</head>
<body bgcolor="#f7f7f7"><meta content="text/html; charset=UTF-8" http-equiv="Content-Type">
<style type="text/css">html, body, table {
	font-family: Arial;
	font-size: 14px;
}
</style>
</body>
</html>
<title>Default HTML Template</title>
<base href="{$DATA.storeURL}" />
<table border="0" cellpadding="0" cellspacing="0" width="100%">
	<tbody>
		<tr>
			<td align="center">
			<table bgcolor="#ffffff" border="0" cellpadding="15" cellspacing="0" width="580">
				<tbody>
					<tr>
						<td><a href="{$DATA.storeURL}"><img alt="{$DATA.storeName}" border="0" src="{$DATA.logoURL}" /></a></td>
					</tr>
					<tr>
						<td>{$EMAIL_CONTENT}</td>
					</tr>
					<tr>
						<td>
						<p>We&#39;re here to help,</p>

						<p>Rosemary</p>

						<p>The {$DATA.storeName}<br />
						<a href="{$DATA.storeURL}">{$DATA.storeURL}</a></p>
						</td>
					</tr>
				</tbody>
			</table>
			</td>
		</tr>
	</tbody>
</table>

<p>&nbsp;</p>

 

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Hello, I have this

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html>
<head>
</head>
<body bgcolor="#f7f7f7"><meta content="text/html; charset=UTF-8" http-equiv="Content-Type">
<style type="text/css">html, body, table {
	font-family: Arial;
	font-size: 14px;
}
</style>
</body>
</html>
<title>Default HTML Template</title>
<base href="{$DATA.storeURL}" />
<base href="{$DATA.storeURL}" />
<table border="0" cellpadding="0" cellspacing="0" width="100%">
	<tbody>
		<tr>

 

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