Llamatronics Posted April 20, 2017 Share Posted April 20, 2017 Hello. I'm fairly new to Cube Cart. Been working on setting up my store - and have been having pretty good luck using some coding knowledge and these forums as reference. Anyway - I am getting fairly close to publicly launching my new site - but all of a sudden I am running into a critical problem! A new user cannot register or checkout! They can get to the page, fill in everything, etc - but when they click checkout, or register, or update cart - it does nothing. A previous user I had created can login and then checkout no problem... I just noticed this after doing the upgrade today to 6.1.6 - so I tried rolling back, using stock files, etc, etc - no resolve... I'm racking my brain, digging through forum posts - can't find anything... Any help would be appreciated! Site is at www.llamatronicsstore.com. Any help would be greatly appreciated! Thanks, Andy Quote Link to comment Share on other sites More sharing options...
Llamatronics Posted April 20, 2017 Author Share Posted April 20, 2017 so I've done some more testing - Chrome and IE on my computer and another computer have this problem - BUT on my android phone with Chrome - it worked! Now I'm really baffled! Quote Link to comment Share on other sites More sharing options...
Al Brookbanks Posted April 20, 2017 Share Posted April 20, 2017 Please do two things. 1. Clear your browser cache. 2. Go to you stores settings and just click save. It should then be fine. Quote Link to comment Share on other sites More sharing options...
Llamatronics Posted April 20, 2017 Author Share Posted April 20, 2017 Al -Thanks for the quick response. I tried that, and it actually didn't seem to work - but then I saw an upgrade to 6.1.7 - so I did that, and now registration works! Hooray! I do have a couple other questions, if I may ask. 1 - When you are on the site, and no logged in - it is using my language file (I wanted it to say "Cart" instead of "Basket" - so I made all the changes and it works) But as soon as you login - it reverts to the old language? I can't find where that is an option... I currently only have English US active. 2 - Is there any way not to lose template edits when an upgrade occurs? or should I hold off for major upgrades so I don't have to redo edits as much? Thanks for your help! Quote Link to comment Share on other sites More sharing options...
Llamatronics Posted April 21, 2017 Author Share Posted April 21, 2017 Well - I figured out how to save my template edits - just create my own skin - duh.. lol But I'm still having the issue where a logged in user doesn't see the wording in my language file - it shows stock wording... Very strange! Any suggestions for that? Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted April 21, 2017 Share Posted April 21, 2017 This must be a cache issue on your end. I just took a look at your site, and it says Add to Cart on the button and the basket says Your Cart. Quote Link to comment Share on other sites More sharing options...
Llamatronics Posted April 21, 2017 Author Share Posted April 21, 2017 Thank you for your reply. Can you register for an account, then when logged in, see what it says. Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted April 21, 2017 Share Posted April 21, 2017 YEP - It changed to Add to Basket. Your Source code shows GB for a Registered customer: <html class="no-js" xmlns="http://www.w3.org/1999/xhtml" dir="ltr" lang="en-GB"> Grabbing at straws here - You do have the default language set in Store Settings as US? And you have the en-US.xml file in Language files? Quote Link to comment Share on other sites More sharing options...
Llamatronics Posted April 21, 2017 Author Share Posted April 21, 2017 Wow, that's odd! I, can't find anywhere in the GUI to change it. Is that somewhere in the theme templates I can edit? Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted April 21, 2017 Share Posted April 21, 2017 Look in Admin at the Store Settings on the General tab. There's a Geographical Settings section and below that is Tax, Language, and Currency. Quote Link to comment Share on other sites More sharing options...
Llamatronics Posted April 21, 2017 Author Share Posted April 21, 2017 Default is set to English(US). I'm going to try copying the US file and call it UK and see what happens Hmm... same result... I'm going to look in the templates and see if I can hardcode en-US. Ok - hardcoded en-US successfully - although, some elements are still not using the US language. I'm guessing some other php files must also have a language coding. I'll keep digging. Getting there though! Quote Link to comment Share on other sites More sharing options...
Llamatronics Posted April 21, 2017 Author Share Posted April 21, 2017 Ok - sorry for all the updates/posts. I ended up editing the master language file to the wording I want, and now everything seems to be correct logged in or out. Thanks again for your help! Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted April 21, 2017 Share Posted April 21, 2017 It shouldn't have been necessary to do that. But since you've done it already, you need to make a secure copy. Otherwise your next upgrade will overwrite all your changes. Quote Link to comment Share on other sites More sharing options...
Llamatronics Posted April 21, 2017 Author Share Posted April 21, 2017 a secure copy of the language file? do you just mean download it? Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted April 22, 2017 Share Posted April 22, 2017 You could download it or make a copy with a different name in the language folder. But I can't stress enough that your site is handling language in a strange way. It's likely something important is not working properly. Editing the master file is a bandaid. Quote Link to comment Share on other sites More sharing options...
Llamatronics Posted April 22, 2017 Author Share Posted April 22, 2017 yeah, I agree... just was trying to fix it... do you have any other suggestions? It seems when logged in, it tries to use en-GB and if that doesnt exist, it uses default.... Quote Link to comment Share on other sites More sharing options...
Llamatronics Posted April 22, 2017 Author Share Posted April 22, 2017 Well - I decided to add a bunch of language packs. Interesting thing - logging in as a user for the first time defaults their language to English UK - even though every setting I have Says US... But - if they logged in user selects US - then everything works as expected... Still very odd! Quote Link to comment Share on other sites More sharing options...
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