huggettm Posted May 9, 2017 Share Posted May 9, 2017 in cubecart 4 using the alternate checkout for paypal, when a customer places an order they only get the email from paypal not cubecart? Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted May 9, 2017 Share Posted May 9, 2017 What version of the PayPal plugin are you using? It has been so long since v4 was supported, I can't help but wonder if the newest PP plugin version would be compatible. I do NOT know anything about v4. When you say alternate, do you mean it's in the gateway or plugin folder? Quote Link to comment Share on other sites More sharing options...
huggettm Posted May 9, 2017 Author Share Posted May 9, 2017 its an alternate gateway. the order goes into cubecart fine, but cubecart sends no email to the customer. Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted May 9, 2017 Share Posted May 9, 2017 Has this ever worked properly for you? Have you made any CC changes or host changes lately? Is it properly showing as Processing? Is it tangible or digital product? Can we have your store url? Quote Link to comment Share on other sites More sharing options...
havenswift-hosting Posted May 9, 2017 Share Posted May 9, 2017 1 hour ago, Dirty Butter said: I can't help but wonder if the newest PP plugin version would be compatible. Definitely not - completely different code 1 hour ago, huggettm said: the order goes into cubecart fine, but cubecart sends no email to the customer. Is the order being changed from Pending to processing ? Are other store emails being sent OK ? Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.