Jump to content

Backup of database


peterp

Recommended Posts

Hi All,

        I have a client who is running very well on CC ver 6.0.6 however when they try to do a backup of their database using the maintenance selection they just get a blank screen and see no further activity. They have mentioned that when they try to backup their files as a separate backup the result is eventually and error 505.

Does anybody have any ideas as to how I can resolve these issues.

Thankyou

Best Regards,

Peterp

Link to comment
Share on other sites

That's bizarre. An HTTP response of 505 is "HTTP Version not supported".

That would probably be a case of the browser wanting to make a page request using a weird HTTP protocol version.

The only thing I can think of is that CC606's admin.js javascript file has some sort of ajax request to start a backup, and the ajax request is configured badly.

But that is such a long shot. (I haven't looked at CC606's javascript to confirm.)

Link to comment
Share on other sites

Hi Brian,

The 505 error is and internal server error 505 and it occurs when they try to backup the files. The blank screen occurs when they start the backup for the database 2 separate issues.

If this makes it any different

Best Regards,

Peterp

 

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...