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kurraglen

Print Order Form Issue

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We are using Version 6.

We have the Print Order Form installed and with only Australia as an Allowed Zone so that our Australian customers can either pay by bank transfer or cheque. When a customer goes to the checkout it is preselected which to me seems wrong. Also, we have had 3 or 4 customers in the last 24 hours from other countries use the Print Order Form which we don't want. Have we got it set up wrong? Do we have to add every country as Disallowed Zones?

Thanks in advance

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In the admin POF settings screen, is the Default box checked? If so, uncheck it and clear the cache.

In admin, Store Settings, Advanced tab, enable debugging. In the adjacent text field, enter your workstation's public IP address (www.whatismyip.com).

From the storefront, use a test customer with a non-Australian delivery address. Sign-in, add something to the cart and begin checkout.

At the bottom of the page is the debug section. Find the SESSION > __basket > delivery_address > country_id. Make sure it is anything other than 036.

If your intent is to allow only this country to use this payment gateway, then having it listed in Allowed Zones is sufficient. There is no need to list every other country in the Disallowed zones.

Also, determine if these four Australian customers became account holders at the time the order was made, of if they checked out as guest (ghost) customers.

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