Nelly111s Posted August 31, 2023 Share Posted August 31, 2023 My site is currently still sending out the "order received" email (to 4 different email addresses) as it has been for ages. The email log is OK, it shows the emails being sent out. The test email on the "Advanced settings" tab also works - the popup says it has been successful. However, none of the emails are being received! I'm stumped on this one. Quote Link to comment Share on other sites More sharing options...
Nelly111s Posted August 31, 2023 Author Share Posted August 31, 2023 Poor form replying to my own question, but it appears that normal emails are having the same problem - must be my server / settings? Quote Link to comment Share on other sites More sharing options...
bsmither Posted August 31, 2023 Share Posted August 31, 2023 Normal emails? If the admin, Store Settings, Advanced tab, Email section, "Sending Method" is set to PHP mail() function, but the server, where CubeCart is installed, does not have an email program installed (SendMail, QMail, etc), then PHP may not have the means to properly inform the script that sends the commands to that email program that the mail() command was executed, but nothing was available to respond to that command. Thus, CubeCart assumes all went well. But if the "Sending Method" is SMTP, and you have the proper credentials to use that external SMTP server, then failures would be reported properly. Quote Link to comment Share on other sites More sharing options...
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