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Everything posted by vidmarc

  1. I seem to have a few of these errors popping up - is it anything to wory about? File: [user.class.php] Line: [367] "INSERT INTO `CubeCart_customer` --- File: [user.class.php] Line: [705] "INSERT INTO `CubeCart_customer` --- Some of these errors appear to be caused via Russian spammers signing up for accounts.
  2. It won't let me blank it so I've had to leave a dash in there, which still shows up in a yellow box.
  3. I've set up a new category called "About Us" but it's displaying a "No Products Found" box. Is there a simple way to remove this?
  4. I think adding pages to the main menu should be an option in the back end, and not require template edits. Anyone else agree?
  5. Is there an easy eway of doing this?
  6. Thanks guys. So all I need to do is ftp all my files as overwrite - it won't delete my added skin I hope!
  7. Whenever I've upgraded via the CubeCart admin area I have problems with the database not matching the store version etc. Will it work this time around, and what exactly causes this problem each time? Should I upload the file manually via ftp or hit the "Upgrade Now" link in admin?
  8. Big thanks to Al for fixing everything :-)
  9. Just realised I had some unused support credits which i have just used
  10. Why does this happen? If I'm simply clicking the store's upgrade button, surely this should not happen? How do I upgrade the database?
  11. Considering the low amount of sales we have, the new Cubecart support is too costly to justify. Perhaps I should move everying over to Havenswift? It's so frustraing!
  12. ​Hi Al, I'm having the same problem - how do I fix it?
  13. Were you able to resolve this issue, tonetas?
  14. How do I get support to fix this issue? We are losing new customers.
  15. Everything is indeed a "1" or a "2". Is there anything else I should check? How could everything go so wrong by just upgrading CC? It doesn't make sense.
  16. The errors whereby users are unable to enter their addresses doesn't seem to be listed in the error log. How do I fix this problem? I have new customers who are unable to order. :-(
  17. 07 Apr 2015, 14:52File: [user.class.php] Line: [703] "INSERT INTO `CubeCart_customer` (`title`,`first_name`,`last_name`,`email`,`phone`,`mobile`,`password`,`salt`,`registered`,`ip_address`) VALUES ('Mr','xxxx,'xxxx','xxxx@xxxxx','+xxxxx','+xxxxx','0cbfeac207fcc313c06212383ba19600daa99cc7db6099772110062e6cab0669ad1fe0ae8975397eda1a5d9541ed0448698f4e38e997566369f5b9f7a9810224','3536a9aa','1428414728','');" - Duplicate entry 'xxxx@xxxxxx' for key 'email'
  18. Any suggestions? No idea what is happening :-( Today's error log: File: [settings.admins.inc.php] Line: [18] "UPDATE `CubeCart_admin_users` SET `tour_shown` = '1' WHERE `admin_id` = 1" - Unknown column 'tour_shown' in 'field list'07 Apr 2015, 15:27File: [settings.admins.inc.php] Line: [18] "UPDATE `CubeCart_admin_users` SET `tour_shown` = '1' WHERE `admin_id` = 1" - Unknown column 'tour_shown' in 'field list'07 Apr 2015, 14:52File: [user.class.php] Line: [703] "INSERT INTO `CubeCart_customer` (`title`,`first_name`,`last_name`,`email`,`phone`,`mobile`,`password`,`salt`,`registered`,`ip_address`) VALUESCC 6.0.2
  19. I think I may have fixed it - I had uses set to "1", which I had assumed was per user. I guess I assumed wrong?
  20. Is there any reason why this should happen? The expiry date was set to the end of the month.
  21. Thanks for the tip - to upgrade, do I just overwrite the existing files via FTP?
  22. I don't recall adding it as a mod. But I guess it's possible as it was so long agao.
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