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Found 225 results

  1. Hi, i've recently upgraded an old website to the latest release and i'm getting a strange issue with a string of characters being output before the website content. Is there anything that could be causing this? The string is the same one every time, and it's being output immediately before any other data. There are no PHP errors showing up. Here is an example of how it displays inside the source code: �^��QI:�Y%<!DOCTYPE html> <html xmlns="http://www.w3.org/1999/xhtml" dir="ltr" lang="en-GB"> <head> <title>Anco Stacking Arm Chair</title> <link rel="canonical" href= Any help would be appreciated, thanks!
  2. Hi, I have a record label website and selling my music directly, but I want my customers to be able to choose between mp3 or wav. I've tried creating 2 identical products with different product codes, one visible (wav) and the other hidden (mp3). When I select the product and choose mp3 and do a test purchase, I get the (wav) product still? Is there a hook or an extension that can do this? The product options only seems to cater for tangeable items that require shipping. Thanks...
  3. Having read some articles regarding issues with large numbers of images, I have created a subfolder under images/source, called 2020-images. I have loaded a number of images in this folder and have assigned them to products through an Import inventory, but the Products whose images are in the subfolder are all showing "No Image Available". I thought it might be a version problem, but have upgraded to version 6.2.9, and that has not resolved the problem. The website / store is kbcoins.com and there are around 15,000 products, many of which have 2 images each, although many products do not have any images. I must admit I cannot understand how Cubecart can find the images in the subfolders anyway, but it seemed to be standard practice for people to split them across subfolders, but it is clearly not working for me, but I don't understand what I have done or not done I'm afraid. (I have refreshed the files list. I can see the images in the images File Manager, the subfolder is there and all the images are showing in the list) Any help would be much appreciated Regards Tony E.
  4. Hi, I am new to Cubecart and my host provider is using version 6.2 9. On the foundation default theme, what are the dimensions of the store logo? How can I change the menu and footer colour from black? Is it possible to create an background image with about 33 % opacity? Also is it correct, I cannot change the upload size of a picture from 350k? Your assistance is much appreciated
  5. Hi all, I am newbie to Cubecart (version 6.2.9) and I am enjoying learning it's features and how it works, since this is the first successful attempt with an eCommerce package. I was looking at the extensions available as I would like to ship via Royal Mail or Hermes but there does not seem to be an extension for them to add to the shipping section, can anyone assist with this?
  6. I have issue with the e-Trend Template, I updated it today but still the server blocked my IP again they send me the 2 logs files bellow === [Thu Jul 02 17:08:16.951118 2020] [:error] [pid 4676:tid 46936274851584] [client 172.58.236.124:36832] [client 172.58.236.124] ModSecurity: Access denied with code 403 (phase 1). Matched phrase "-h" at MATCHED_VAR. [file "/etc/apache2/conf.d/modsec_vendor_configs/comodo_apache/22_PHP_PHPGen.conf"] [line "19"] [id "220030"] [rev "4"] [msg "COMODO WAF: Vulnerability in PHP before 5.3.12 and 5.4.x before 5.4.2 (CVE-2012-1823)||mec4d.net|F|2"] [severity "CRITICAL"] [hostname "mec4d.net"] [uri "/store/skins/e-trend/icomoon/fonts/icomoon.woff"] [unique_id "Xv5MwGohopEy8ddQqPnNsQAAAAY"], referer: http://mec4d.net/store/skins/e-trend/icomoon/style.css === Apache-Error: [file "apache2_util.c"] [line 271] [level 3] [client 69.126.218.76] ModSecurity: Access denied with code 403 (phase 1). Matched phrase "-h" at MATCHED_VAR. [file "/etc/apache2/conf.d/modsec_vendor_configs/comodo_apache/22_PHP_PHPGen.conf"] [line "19"] [id "220030"] [rev "4"] [msg "COMODO WAF: Vulnerability in PHP before 5.3.12 and 5.4.x before 5.4.2 (CVE-2012-1823)||www.mec4d.net|F|2"] [severity "CRITICAL"] [hostname "www.mec4d.net"] [uri "/store/skins/e-trend/icomoon/fonts/icomoon.ttf"] [unique_id "Xv9fxOSSnojUdKRt3klPbQAAAFI"] === The IP was blocked with the code 403. Mod Security scans for violations of the rules it has set. If an action occurs that violates one of these rules, the server will throw a 406 error and the IP address will be blocked if there is continuous request in an interval. The rule ID 220030 was triggered for your account and then the IP address is blocked in the server firewall. Since these Modsecurity rules are human made, there will be some faults with it and block such genuine requests, which matches the pattern in the URL. the problem is that my IP address is blocked for the error code 403. Mod Security scans for violations of the rules it has set. If an action occurs that violates one of these rules, the server will throw a 403 error and the IP address will be blocked if there is continuous request in an interval.And the URL with which it got triggered is the style.css from the e-Trend Template the style.css code @font-face { font-family : 'icomoon'; src : url("fonts/icomoon.eot?-hwvopr"); src : url("fonts/icomoon.eot?#iefix-hwvopr") format('embedded-opentype'), url("fonts/icomoon.woff?-hwvopr") format('woff'), url("fonts/icomoon.ttf?-hwvopr") format('truetype'), url("fonts/icomoon.svg?-hwvopr#icomoon") format('svg'); font-weight : normal; font-style : normal; } .icon { font-family : 'icomoon'; font-style : normal; font-weight : normal; font-variant : normal; text-transform : none; line-height : 1; } .icon-basket:before { content : "\e600"; } .icon-open:before { content : "\e601"; } .icon-sale:before { content : "\e602"; } .icon-envelope:before { content : "\e628"; } .icon-phone:before { content : "\e603"; } .icon-mobile:before { content : "\e61f"; } .icon-directions:before { content : "\e604"; } .icon-paperplane:before { content : "\e605"; } .icon-house:before { content : "\e606"; } .icon-search:before { content : "\e607"; } .icon-cog:before { content : "\e608"; } .icon-tag:before { content : "\e609"; } .icon-newspaper:before { content : "\e620"; } .icon-creditcard:before { content : "\e60a"; } .icon-cart:before { content : "\e60b"; } .icon-box:before { content : "\e60c"; } .icon-lock:before { content : "\e60d"; } .icon-lock-open:before { content : "\e60e"; } .icon-logout:before { content : "\e60f"; } .icon-login:before { content : "\e610"; } .icon-tick:before { content : "\e611"; } .icon-cross:before { content : "\e612"; } .icon-minus:before { content : "\e613"; } .icon-plus:before { content : "\e614"; } .icon-cross2:before { content : "\e615"; } .icon-info:before { content : "\e616"; } .icon-help:before { content : "\e617"; } .icon-warning:before { content : "\e618"; } .icon-cycle:before { content : "\e619"; } .icon-list:before { content : "\e61a"; } .icon-arrow-left:before { content : "\e61b"; } .icon-arrow-down:before { content : "\e61c"; } .icon-arrow-up:before { content : "\e61d"; } .icon-arrow-right:before { content : "\e61e"; } .icon-gift:before { content : "\e624"; } .icon-star:before { content : "\e625"; } .icon-star2:before { content : "\e626"; } .icon-star3:before { content : "\e627"; } I validated the code and everything looks fine , I removed 2 errors I don't know what else to do with it I am desperate, all my customers get blocked once they visit the store more than once it. is frustrating Thanks for your help in advance Cath
  7. Hello, long time no post. My site has been ticking over by itself for a while and I've been looking after customers, but due to domestic circumstances, I've put minimal effort into anything other than fulfilling orders. I'm getting a lot of junk sign ups and form responses, so want to engage reCAPTCHA in the hope it will save wear and tear on my delete key. I signed up at Google (V2 and V3, neither work properly) and enabled it in the site settings and added the keys. But whilst I get a box outline with 'Verify you are human' below the contact and register forms (see below), there's nothing to tick and the form submission obviously fails. So I've disabled it again for the moment. I'm using CubeCart v.6.0.11 and have my own modded version of the e-Tone (grey) skin. From my reading so far, it sounds like this might be a skin issue and looking at the files 'content.recaptcha.php' from my own skin and the Foundation skin - they're very different in content - my skin is only about 6 short lines and the Foundation version much more extensive and appears to contain a long string like the Google key. I know that there was a mod to the e-Tone skin in respect of reCAPTCHA, but I've done so much work on it, that I don't want to upgrade anything on the site just at the moment. My brain has turned to mush in the intervening months and I'm struggling to re-aquaint myself with how the site works and even where my correct files are on my hard drive. Could I do something as simple as using the Foundation skin file 'content.recaptcha.php' in place of the much shorter version that is in my own skin (or maybe just that one file from the updated version) - or would that really break things? Any assistance would be appreciated - although I hope I understand your replies, as I'm finding it quite overwhelming today and furious with myself for not being able to remember better.
  8. Hi, I'm trying to install the latest version of cubecart on to an ubuntu 18.04 host. (I already have a working cubecart install on an identical host.) For some reason I am getting the following message when at the install screen: The following errors were detected: Hosting not compatible. Please rectify or setup a hosted CubeCart store instantly at https://hosted.cubecart.com. Obviously this isn't right as I have an identical setup running cubecart and that has been working fine for over a year now. Can anyone give me some insight into how I can remedy this issue? There is nothing to tell me why the hosting is incompatible (when I know it works on another identical host) which doesn't really help. Any help is appreciated. Thanks. EDIT: I have just tried to install an older version of cubecart (6.2.5) and this has not complained and has installed correctly, however, now when I try to upgrade, it now tells me that hosting is incompatible again. ??? Also as a side note the link that is given for manual upgrading is broken (https://support.cubecart.com/Knowledgebase/Article/View/228/43/how-do-i-upgrade-from-cubecart-v6-to-latest-v6)
  9. Hello! Running the latest version CC6. When I place an order, the store sends out a notification email and all seems to work fine on both front end and back end. However, Paypal doesn't receive any funds. So, we have a pending order in the dashboard but no money ever being spent. I've disconnected the Extension from Paypal and will connect it again as it is the only thing I can think of. Anything else to look into? Thank you! William
  10. Guest

    bulk images upload

    Hi, How do I upload bulk product images with bulk product information upload (I have 2 files, one is product images file and one is products information in CSV format).
  11. Hi, I want to sell entries to a sporting event. Competitors will be numbered 1, 2, 3, 4 ... and I want to sell entries in that order. On payment each competitor will receive an email which includes their entry number. How can I do this? Many thanks Graham
  12. Hello, I am writing to you because I have two problems with my shop. 1. On the home page which is in French, I have two words that sound in English (see image). I tried to change the language in the administrator part but it does not work. Can you tell me how to make it appear in French? 2. Since the update, I have encountered a problem in the shopping cart. Indeed, when I add the first product it displays the basket with the product but when I add other products, it displays my basket with only my first product. I have to click the update button for this to appear. It is rather unpleasant that the page does not refresh. Can you help me solve this problem? You can try on shop.aux-naturelles.ch Thank you in advance for your insights. Pending your solutions, receive my best regards.
  13. Cubecart version 6.2.4 PHP version 7.2.31 I have an issue with my store. I've just discovered that for products with options the stock levels are being ignored and a customer can enter any quantity and purchase them. For products without options the stock level is being respected and an over-quantity order is correctly limited to whatever the stock level is. On the options pages I have checked "Use stock level" next to the relevant options in the matrx, with the stock level entered there too. I'm not sure if this is relevant, but I'm also getting the following error recurring in the error_log: [20-Jun-2020 15:45:39 UTC] PHP Warning: count(): Parameter must be an array or an object that implements Countable in /home/tvcommco/public_html/store/classes/db/database.class.php on line 692 [20-Jun-2020 15:45:46 UTC] PHP Warning: count(): Parameter must be an array or an object that implements Countable in /home/tvcommco/public_html/store/classes/db/database.class.php on line 692 [20-Jun-2020 15:47:08 UTC] PHP Warning: count(): Parameter must be an array or an object that implements Countable in /home/tvcommco/public_html/store/classes/db/database.class.php on line 692 Any help gratefully received! Thank you, Andy. PS. I can edit PHP but I have no clue how it works
  14. how can I add another entry in "Order Status" in Order Summary? will look like this: Pending Processing Shipped *** Order Complete Declined Failed Fraud Review Cancelled and also reflect it on "Order History" in Storefront.
  15. When I enter the address of my admin login to CubeCart the browser just comes up with a blank screen. Store pages come up fine and only having problems with admin. Any suggestions on how this can be resolved. Have tried in Firefox, Chrome and Edge.
  16. Afternoon, I am playing around with creating a plugin and have read the example guide but seem to have come stuck on creating tabs on the plugin page. Current structure is based on the Visitor Stat Example so you have the main settings page, then a new menu section and child link to a new page in the left-hand menu. Now when clicking the child link it loads the new page to list the content i want from the DB but theres no content in the tabs bar above the page content and not sure on how to create tabs as thats not covered in the guide. I know theres the admin.tabs hook but not 100% if/how i should be utilising that hook. So was wondering if anyone can shed some light on this? Cheers
  17. Hello, Does anyone know where I can change the size of the font for the 'welcome' title ? Also, the font(s) for Featured, Best Sellers, Latest Products, etc. These fonts are way too large, and detract from the rest of the page(s) when viewed. Also, where can the colors be changed for the 'Your Shopping Basket' (the fields for what is in the basket, the weight, shipping method, etc.)? I have been searching the CSS files in the foundation and in the skin I am using, and so far have not found anything. I am using cubecart 6.2.2. and a custom skin. Thank you for your time and consideration
  18. Hi, Upgraded to the 6.2.9 CC and the Square payment Extension. Great job Guys! Question... How to change the Add to Basket terminology and effects on the main page and category pages...as multiple size choices are offered for an individual product: I kept copies of the category and main pages before the upgrade like I used to do and they worked great on the older versions of CC, but it totally messes with the layout when I use them now. So, how to change the button to read: "Details" or "More Info" and lose the following error statement when you click from the main or category page items to go to the item itself with v6.2.9? The following errors were detected: Please select required options before adding to your basket. Site: https://www.justgreatfragrances.com Thanks in advance! Matthew
  19. Hey all, I have 2 shops - both setup at teh same time, both front ends working well but 1 will not move orders through whilst the other works perfect. I keep getting this error: 504 Gateway Time-out The server didn't respond in time. Any thoughts please?
  20. Hello, After updating to 6.2.9 all email - SMTP - stopped working. Any ideas ? Thanks Angrek
  21. I recently install a skin and then got this error and cannot see how to fix it. /classes/config.class.php:357 - Config write size error: config My website is on shared hosting so I'm not sure what level I can get to. Any help would be appreciated.
  22. Does anyone know where to find the length of {product.description_short} I would like to increase the number of characters before the description is truncated. Thanks
  23. I added a non-superuser administrator to my store. I granted it read/edit/delete permissions to manage categories, products, customers, and orders. Upon logging in with that user to check it out, I find that it will not allow saving (edit) or deletion for those items! I really don't want them to be a superuser, so what do I need to do to fix this???
  24. Hi Guys Im using the Mican template on a 6.2.9 install and I would like to reduce the size of the search & currency bar directly under the header. Can someone give me a clue as to how I can do this.
  25. Hi Guys if I go into images in the admin section I get the following message in a red band across the top of the files page: Not enough memory to create thumbnail from `Screenshot_20180921_115412.png` or file is corrupt or invalid. cannot find this file anywhere and cannot get rid of the error. any help greatly appreciated.
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