junior_pat Posted November 13, 2016 Share Posted November 13, 2016 Hello, I noticed when I put a discount coupon that I can no longer advance towards the payment and keeps putting me "the coupon is accrued and the discount granted" despite that I put next step.Moreover, I have two codes that is only usable for a product but if I have both products in my basket I can only use one code and not both. How can I use both?Thank you in advance for your assistance. Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted November 13, 2016 Share Posted November 13, 2016 See this for not being able to complete payment when a coupon code is present: I don't remember anyone ever asking about using more than one coupon code per order. And I sure wouldn't be the one to offer some way to accomplish that. Hopefully you'll get help with that soon. Quote Link to comment Share on other sites More sharing options...
junior_pat Posted November 19, 2016 Author Share Posted November 19, 2016 I think we can only pay one coupon at a time. I will do so. For the error to switch to payment, I upgraded to version 6.1.1 is it works but I have a blank page that appears.Do you know what this may be? I also have a blank page that appears when I change the status of the command.Thank you for your help. Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted November 19, 2016 Share Posted November 19, 2016 I'm not clear as to exactly what you are doing that now gives a white page. Do you have Debug enabled in your Store Settings? Do you have the error log showing in the store root? Quote Link to comment Share on other sites More sharing options...
junior_pat Posted November 19, 2016 Author Share Posted November 19, 2016 I have this error access.log "GET /admin_OqkCuT.php?_g=orders&customer_id=0 HTTP/1.1" 200 4184 /admin_gMsnPP/skins/default/js/styles/styles.php?eee98366e3cf26afabb3edb8ccaf7847 HTTP/1.1" 200 9520 /admin_gMsnPP/skins/default/js/plugins.php?eee98366e3cf26afabb3edb8ccaf7847 HTTP/1.1" 200 98652 But befor the payment step, it's works. when I clic on the payement button, i have after a white webpage. I can nothing to do Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted November 19, 2016 Share Posted November 19, 2016 Hopefully that information will be what's needed to fix your current problem. What payment gateway do you use? Quote Link to comment Share on other sites More sharing options...
junior_pat Posted November 20, 2016 Author Share Posted November 20, 2016 I use Print oder from. And I don't know if you help but I have in my systeme error in cubecart. " unknown tag "cke_protected_3" /includes/lib/smarty/sysplugins/smarty_internal_templatecompilerbase.php:23 - Syntax error in template "string: I don't see which error is. Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted November 20, 2016 Share Posted November 20, 2016 Hopefully @bsmither or @havenswift-hosting or someone else knowledgeable will be along soon to help you. Quote Link to comment Share on other sites More sharing options...
bsmither Posted November 20, 2016 Share Posted November 20, 2016 Regarding the error message: please repost that error message using the code button. For some reason, the forum editor is wanting to use an image and is distorting what you posted. The code button looks like <> in the toolbar as you write your post. Quote Link to comment Share on other sites More sharing options...
bsmither Posted November 20, 2016 Share Posted November 20, 2016 Also, in the folder /cache/skin/, there will be many files, but only a specific few will have a filename that ends with .string.php. The error is coming from one of these specific files. Please examine the contents of each of these specific files. The file you are probably wanting to really examine is an email template. Quote Link to comment Share on other sites More sharing options...
junior_pat Posted November 20, 2016 Author Share Posted November 20, 2016 I partially succeeded. There was a logo problem in the email template. Now it appears when I do with print oder but not when I send enamel despite that I put {$ DATA.logoURL}.It does not display the logo but the link of the url where the file is located. What should I put for the logo to be displayed and not the link.Thank you for your help. Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted November 20, 2016 Share Posted November 20, 2016 Try using this in your Print Order form: <img src="{$STORE_LOGO}" /> Quote Link to comment Share on other sites More sharing options...
bsmither Posted November 20, 2016 Share Posted November 20, 2016 Please verify id this is what you actually have in your email template: {$ DATA.logoURL} Note the space between $ and DATA. If that space is actually there, you need to remove it. Then, a complete statement would be: <a href="{$DATA.storeURL}"><img alt="{$DATA.storeName}" border="0" src="{$DATA.logoURL}" /></a> Quote Link to comment Share on other sites More sharing options...
junior_pat Posted November 20, 2016 Author Share Posted November 20, 2016 I have verified and I dont have a space between $ and DATA. I can try <img src="{$STORE_LOGO}" / but I have in my mail <img src= and when I make only {$STORE_LOGO} I have noting. Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted November 20, 2016 Share Posted November 20, 2016 4 minutes ago, junior_pat said: I can try <img src="{$STORE_LOGO}" / but I have in my mail <img src= and when I make only {$STORE_LOGO} I have noting. Sorry - I misread that the email worked and the print order did not. My {$STORE_LOGO} suggestion applied to the Print Order logo. Do you have a logo in Store Settings marked as specifically for the emails? Quote Link to comment Share on other sites More sharing options...
junior_pat Posted November 21, 2016 Author Share Posted November 21, 2016 I have a logo in the store setting. On my enclosed image, I have first logo, then the contents of the email. Finally, the end of the mail with store name and url. Normaly this value make me my logo but i have the second picture. Thanks for your help. Quote Link to comment Share on other sites More sharing options...
junior_pat Posted November 21, 2016 Author Share Posted November 21, 2016 After some recherche I think, I have the solution. I have put in the value this code for working. But the last time he doesn't work. So I hope that is ok fort a long time. <a href="{$DATA.storeURL}"><img alt="{$DATA.storeName}" border="0" src="{$DATA.logoURL}" /></a> Thank's everybody for your help. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.