Christopher Short Posted January 4, 2017 Share Posted January 4, 2017 I am updating my images and have some that won't stop showing in the store front. I have cleared the image cache and still no luck. When i go to the image section on the product edits, it is not checked and the correct image has the star yet both images still appear. Any ideas? Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted January 4, 2017 Share Posted January 4, 2017 You have upgraded to 6.1.3, haven't you? Try the Show Assigned Images Only button in the Product Image tab . Could the old image be in a folder, while the new one(s) are in the root source folder? Quote Link to comment Share on other sites More sharing options...
Christopher Short Posted January 4, 2017 Author Share Posted January 4, 2017 16 minutes ago, Dirty Butter said: You have upgraded to 6.1.3, haven't you? Try the Show Assigned Images Only button in the Product Image tab . Could the old image be in a folder, while the new one(s) are in the root source folder? yep. 6.1.3 When I click show assigned(which is AWESOME!!) there is nothing assigned. Yet the image remains, Quote Link to comment Share on other sites More sharing options...
bsmither Posted January 4, 2017 Share Posted January 4, 2017 I'm not seeing any indication in the web page headers that would indicate some sort of external cache appliance. But that doesn't mean there isn't one. As a test, have your browser force reload the page and it's resources (images, javascript, style sheets). This usually done with CTRL-F5. Quote Link to comment Share on other sites More sharing options...
Christopher Short Posted January 4, 2017 Author Share Posted January 4, 2017 1 hour ago, bsmither said: I'm not seeing any indication in the web page headers that would indicate some sort of external cache appliance. But that doesn't mean there isn't one. As a test, have your browser force reload the page and it's resources (images, javascript, style sheets). This usually done with CTRL-F5. Looks the same. Quote Link to comment Share on other sites More sharing options...
Dirty Butter Posted January 4, 2017 Share Posted January 4, 2017 Can you Search your database for that image name as a regular expression? It should be in the CubeCart_filemanager table. Copy the file_id and then Search for that in the CubeCart_filemanager table. It should show up there if it's still associated with a product. The CubeCart_category_index will show you which product it is associated with. Quote Link to comment Share on other sites More sharing options...
Christopher Short Posted January 5, 2017 Author Share Posted January 5, 2017 4 hours ago, Dirty Butter said: Can you Search your database for that image name as a regular expression? It should be in the CubeCart_filemanager table. Copy the file_id and then Search for that in the CubeCart_filemanager table. It should show up there if it's still associated with a product. The CubeCart_category_index will show you which product it is associated with. I'm not database savvy so I don;t want to mess with this. Is there another way? Quote Link to comment Share on other sites More sharing options...
bsmither Posted January 5, 2017 Share Posted January 5, 2017 Which exact product (web page address) is showing images that should not be there? Quote Link to comment Share on other sites More sharing options...
Christopher Short Posted January 5, 2017 Author Share Posted January 5, 2017 24 minutes ago, bsmither said: Which exact product (web page address) is showing images that should not be there? https://www.csrocketry.com/rocket-motors/loki-research/54-2000-5g-/k960lw.html here is one of the many like it. the black image should be gone Quote Link to comment Share on other sites More sharing options...
bsmither Posted January 5, 2017 Share Posted January 5, 2017 I can ask for the image directly, and it exists, so that is inconclusive. If the image had been deleted, and the page were cached, I would have received a 404. In CC611 at least, even when changing nothing about a product, clicking Save will always show "Product Successfully updated even if nothing actually changed. So, testing for this response when making changes to the set of images associated with a product cannot be determined. You say the image that was deselected stays deselected when bringing that product up for editing again. So very strange. I think a more intense effort at looking at how your installation of CubeCart is behaving is in order. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.