bos Posted November 25, 2019 Share Posted November 25, 2019 I haven't touched anything mail-wise, yet this is showing up (after I got the attention from a user who didn't receive an order confirmation). What does it mean exactly, and what can I do to fix it? Link to comment Share on other sites More sharing options...
Al Brookbanks Posted November 25, 2019 Share Posted November 25, 2019 It looks like the mail function isn't working. I expect your hosting company made changes without telling you. Link to comment Share on other sites More sharing options...
bsmither Posted November 25, 2019 Share Posted November 25, 2019 This error message is coming from PHPMailer. PHPMailer has been instructed to use the PHP mail() functionality that communicates with the server's mailer. (See: https://www.php.net/manual/en/mail.requirements.php) In CubeCart's admin, Store Settings, Advanced tab, check the Email Sending Method. Make sure it is what you believe it should be. We like to say, if something just started happening for no reason, put the blame on the server environment and hosting provider. But it is strange that at 20:32:44, it worked, five seconds later, it didn't, tried again two minutes later and failed, one minute later it worked, then (presumably) all fails after that. Link to comment Share on other sites More sharing options...
bos Posted November 26, 2019 Author Share Posted November 26, 2019 I investigated a bit more. It is indeed at my web hosting the error is, but the mail works fine (I sent a testmail to myself). The problem seems to be one particular mail address (the one I blurred out). It is the same for all the failed attempts, so somehow the hoster is unable to resolve it or something like that. Link to comment Share on other sites More sharing options...
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