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I am a newbie to e-commerce systems, and am building a simple site that will use Paypal to collect payments. I need to send two emails to different addresses once the payment has been accepted, is that possible with cubecart, and is there a tutorial? Thanks in advance

Hello CC Forum, I am having an issue with our sites loading speeds and I am at a loss as to what is causing it. The page loading speed for the homepage is in and around the 5-10 second mark which is horrid. There are a few areas regards the content / external calls itself we are working on and we are confident we can get it down to 2-3 seconds, however there is one variable we cannot get around at the moment. The initial first byte time on page load can vary from 1 - 4 seconds, so I suggested to my hosting provider its time to move it over to a vps, interestingly the hosting provider advised that a VPS wont cure the problem I am having with the site that its most likely a problem caused by the .htaccess file /caching/old plugins. After some disagreement we both ran tests and regardless of what is in the .htaccess file the issue persists, in a final test to prove my provider wrong i tested a html site on same server and to my dismay the issue did not occur on the html site the whole thing loaded in under a second. We use memcache and minimal plugins, braintree payments plugin is the only 3rd party. Any thoughts on what might cause this initial delay? is anyone else having this issue with cc6? site - mcsoutdoorstore.ie .htaccess file attached + speed test Thanks in advance to anyone who read this far K .htaccess

I'm trying to test my website - I'm a newbie when it comes to website design and need help! After finding out that UPS plugin doesn't work for parcels where location of origin is a Canadian address (doesn't like Canadian Postal code), I turned to Canada Post and installed the free plugin (version 1.02). with Cubecart 6.07. I have configured my site to use kg and CAD for currency. I have configured the following fields : merchant ID, origin Postal Code, Handling cost (which I assume will get added on to whatever rate CP sends back), tax type =Standard rate and all checkboxes under 'Domestic Services" selected ( I'm only selling within Canada). All other fields have been left blank. I have tried to checkout an item as a text and noticed that I get the following show up in my request log (with my merchantCPICID changed): Request Sent - http://sellonline.canadapost.ca/ <eparcel> <language>en</language> <ratesAndServicesRequest> <merchantCPCID>MY_MERCHANT_CPCID</merchantCPCID> <fromPostalCode>K8V 6J4</fromPostalCode> <itemsPrice>15.00</itemsPrice> <lineItems> <item> <quantity>1</quantity> <weight>10</weight> <length></length> <width></width> <height></height> <description>Online Order</description> </item> </lineItems> <city>Trenton</city> <provOrState>Ontario</provOrState> <country>CA</country> <postalCode>K8V 6J4</postalCode> </ratesAndServicesRequest> </eparcel>Response received <?xml version="1.0" ?> <!DOCTYPE eparcel [ <!ELEMENT eparcel (error)> <!ELEMENT error (statusCode,statusMessage*, requestID)> <!ELEMENT statusCode (#PCDATA)> <!ELEMENT statusMessage (#PCDATA)> <!ELEMENT requestID (#PCDATA)> ]> <eparcel> <error> <statusCode>-5000</statusCode> <statusMessage>XML parsing error. </statusMessage> <requestID>1906994</requestID> </error> </eparcel> <!--END_OF_EPARCEL--> I need help troubleshooting this response. Is it because I do not have anything entered for dimensions? - The weight was autofilled based on the product configuration. However, I looked at product configuration tabs and there is no option to add in product dimensions. I have multiple product of different dimensions, so i'm not sure what I would put in the plugin configuration? Does CP plugin need dimensions in order to give a valid quote? Any help that can be given would be greatly appreciated!

I am new to Cubecart and setting up my storefront. I've added a couple of categories and some products. I would like to promote other products for purchase to people based on their shopping cart contents. For example, if someone added a camera to their basket, I might want to suggest purchasing a carrying case or other accessories. Is there a way to do this Cubecart? I am using the Foundation skin.

Hi When it comes to the category menu, at the moment the "category name" we give in the back end is used as the exact category name in the menu and as the H1 title. I need to give my category one name which is for the menu on the front end (usually short on purpose, one word or two at the most) and one for the H1 title, longer, with a keyword or two for SEO purposes. For example, let's say, for the menu, category name = WOMEN with H1 title = Women's sports clothes. Does anyone know how I could achieve that ? Thank you. Sandrine

I did a backup of my files before reinstalling cubecart v 6.06. I do not want to do a restore because I made changes to various files. However, I would like to copy and paste the information that I had written for my Contact us form - Except, I cannot seem to find where the text is stored! - I have looked in the sql database file (where the "About us, terms and conditions, privacy" text seems to be added). But there is nothing for Contact us. To be clear here is the path I am referring to in Cubecart. From File Manager-> Contact Form ->Content Tab -> There is a text window that I can update Where does this text get stored?

This is my first install of CubeCart, I installed it locally first and noticed that when I clicked on login or a product, it doesn't actually take me to those pages. The URL changes, but the page doesn't, is this just CubeCart be default? Is there something I'm missing that I need to do or should have done to configure it properly? I have setup another install on a spare domain I have just to see if it was my local server config but I get the same thing live - http://www.centrenetsolutions.co.uk/ I just doesn't work like the demo at all - https://demo.cubecart.com/cc6/ - like clicking through to a new page just doesn't seem to work for me. Any idea why this is happening?

Hi folks must be having a duh moment. Trying to do some different flavor data exports of our CC 5.2.13 shop for both posterity, and backups/migrations, paranoia, prior to CC6 move. Obviously can do full exports / backups of dbase via panel, cron, phpmysql, etc. which we do. So, I managed to easily do the "order search" from 2009 to today, filter by "order completed", export all as CSV, but obviously this will have duplicate entries for each customer on a line by line basis; seems painful to go through and manually remove duplicates for a customer who has done 100 orders with us.. There doesn't seem to be "export" button when doing a search by date range for all customers. If I do a 'view all' under customers, there is no export option. Is there perhaps a hack to add an export option to the customer search, or a plugin to "export all customers" that would work with v5 ? (and presumably could be adapted to v6 if there is no export customers option in v6 either?). One of those duh things that would have been useful in CC all these years. Export newsletter doesn't help as that does not have all the customer data and we have not been using this system for newsletter push. Thanks for any guidance on this! :-) Really not looking forward to manually editing the CSV/Excel file based on orders to remove dupes with sort by customer name column. I am super rusty with phpmysql, but if anybody has the "put in this string, and select these fields, dummy..." help, man that would be so awesome. I'm not MySQL/phpmyadmin illiterate, just only have to mess with that maybe once a year, so it's not my normal hang out. :-)

Hello Please can tell me somebody how can I manage the "Sale Items" from "Shop by Category" in my Home page of shop ? I can't find settings for that "Sale Items" in my admin dashboard. Please visit my shop address to view what I've ask, and sorry for my poor English language. Thanks in advance !

Hi, I'm trying to place a 'Page Peel' script onto my website to advertise Sale Items - Got the 'Peel' working but the problem is, I only want it to appear on the 'Home' Page. I've tried adding a basic bit of PHP to determine the URL but I think that the 'HTTPS' combined with the '.htaccess' are preventing me getting the correct one, so my if/else script doesn't work. Can anyone assist?

Hiya I'm to improve the SEO rankings for my website. I'm starting to make progress but I'm noticing that if I do a search for lets say pirate costumes ireland or flapper costumes it brings me up alright but gives description of my webpage but not the category or webpage. Is this caused by a conflict between having a meta description and meta title in both documents and in the search engine of store setting. Should I delete one of them and if so which one? I've attached photos. My website is myfancydress.ie Cheers guys 8-)

Hello, We have recently upgraded one of our websites to CubeCart V6 and have noticed that there is an issue when trying to add / update a products description, none of the text area boxes seem to be showing.. The only errors we are getting in our console log are; GET http://website.com/store/includes/ckeditor/config.js ckeditor.js:16 Uncaught TypeError: Cannot read property 'length' of undefined ckeditor.js:96 Has anybody had a similar issue or could point me in the right direction to getting this fixed? Thanks! Dan

I was looking at are website and the height is wrong. At the end of the footer where it says ecommerce by cube cart. The scroll is not done it still looks like it has 2 more pages to go. Any help can be appreciated. sweettreasuresmm.com/5.6/

I have installed a clean version of 5.2.16 because it seems without the ability to mod_rewrite it will not work. We have 7 categories and they are on two lines. We are using the CrossHatch skin. Where would the css be so that I might change the font size so that it fits on one line?

Hello, I am new to cubecart. I am trying to modify the Contact us form to request the user to include a phone number and concatenate that information with the email "enquiry" section (i.e. email message body). I'm looking for someone to help me understand, step by step, how I can most easily do this. I am using the "Foundation" skin/template and have been trying to play around with the content.contact.php file - I have managed to get it to display a field for entering the phone number, but I don't know how to get the information to be added to the email body.

Hello, so I did the jump from version 3 to version 6 (no upgrade, but separate installation). Pretty happy with the result, only one thing is 'annoying'. As you can notice with here under attachment, the URL rewriting works, but does not recognize the langage specific coding (here, French) If for instance you create a new product, and name it, for the sake of the exercise 'Salade Composée'. Then, the url will be this one: http://www.forcemajeure.com/blog/livres/salade-compos-e.html while it should be http://www.forcemajeure.com/blog/livres/salade-composée.html I checked on the DB side, tables are properly set to UTF8, then tried to have a look deeper in the site files, but there I'm sort of lost. Is this a problem already identified ? Thanks for your help, Fabien

Hi I would like to add a custom header to every page on my shop. I do no not want to delete anything just create a new div at the top and insert my custom header in to it. Is it as simple as creating a new div right at the top of the main.php?

I've been trying to get the CSV upload (import) to work but I haven't been able to get this to happen.. I export the CSV file as it stands, replace all the information, however which ever setting I use (. ; tab) ignore settings, select settings nothing works.. It says it uploads everytime but NONE of my products ever show up.. How do I correctly do this so I can stop wasting more of my time?

I am looking for someone to upgrade my sagepay to version 3 within my cubecart account I have two websites. I am looking for it to be done urgently Thank you

I'm trying to see if there is a way of stopping someone from using a gift certificate and a coupon on the dame order.. I can't find anything in the coupon setup or in the database.. Any thoughts?

Hi, I'm trying to adapt a new File Manager that I purchased in order to enhance functionality. The file manager requires that I set up an Auth function similar to the one below, can anyone give me help on this? function auth() { if(isset($_SESSION['authenticated']) && $_SESSION['user_type'] == 'admin') return true; else return false; }

Hello. I have tried looking in the forums but I really can't figure out how to use the newsletter. Is there a way to send a newsletter from cubecart or can you automaticly get your subscribers into another email platform's address book??

I am getting some of that message when i try to log into my site not sure why,but it happen after i updated from v4 to v6. Any idea why? Thanks!.

I have version v6.0.6 and last time i have upgraded from v4, the upgrade did not add about 100+ items,now i am asking if there is a way to add all at once , into the database and then upload images to ftp. It will take a while to add 1 by one. Maybe there is a mod or plugin or do a text file and inserted into database, don't have much experience but willing to try. Thanks for any advice.

how can i change H1 H2 H3 H4 etc. form left to right plz css hard