tonetas Posted April 6, 2015 Share Posted April 6, 2015 Hi, Using CC 6.0.2. When a new customer registers and they fill in the address field under the address book tab and hitting "save", a message displays saying: "The following errors were detected: failed to save address." The address is not showing up in the admin panel under customers address book. I can however add an address in the admin panel and it then shows up when the customer logs into their address book. No errors are showing up in system error log. Thanks for your time :) Quote Link to comment Share on other sites More sharing options...
bsmither Posted April 6, 2015 Share Posted April 6, 2015 There may be a mismatch between what the code needs in the database structure (the 'schema') and the current database schema. Please see: Are you confident that the database has been updated? Quote Link to comment Share on other sites More sharing options...
tonetas Posted April 7, 2015 Author Share Posted April 7, 2015 Thanks, I did search on the forums before posting with no results. I'll post/reply in the existing topic https://forums.cubec...ed/#entry207231 about this issue. Cheers. Quote Link to comment Share on other sites More sharing options...
vidmarc Posted April 14, 2015 Share Posted April 14, 2015 Were you able to resolve this issue, tonetas? Quote Link to comment Share on other sites More sharing options...
havenswift-hosting Posted April 14, 2015 Share Posted April 14, 2015 This is caused by the database not being upgraded to V6 format during the upgrade Quote Link to comment Share on other sites More sharing options...
vidmarc Posted April 14, 2015 Share Posted April 14, 2015 (edited) Why does this happen? If I'm simply clicking the store's upgrade button, surely this should not happen?How do I upgrade the database? Edited April 14, 2015 by vidmarc Quote Link to comment Share on other sites More sharing options...
tonetas Posted April 15, 2015 Author Share Posted April 15, 2015 Not resolved for me, posting in the other forum topic https://forums.cubec...ed/#entry207231 Quote Link to comment Share on other sites More sharing options...
tonetas Posted June 1, 2015 Author Share Posted June 1, 2015 For anyone else with this problem, this is what I did:Used phpMyAdmin in cPanel,clicked on the Databases tab,selected my store,selected eui_CubeCart_history,deleted all version entries after 5.2.13FTP'd 6.0.4 setup folder to store directory,using a web browser went to mydomain.com/mystore/setup/ (substitute your stores directory)chose upgrade existing storeTested and fixed - I just hope nothing else has screwed up Quote Link to comment Share on other sites More sharing options...
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