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Al Brookbanks

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Al Brookbanks last won the day on February 28

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About Al Brookbanks

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    CubeCart CEO & Founder

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    London, United Kingdom

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  1. Hi Will, This has been covered a few times but you need MySQL time sone support. Please see: https://dev.mysql.com/doc/refman/8.0/en/time-zone-support.html If you ask your web hosting company that can do this for you.
  2. Thanks Brian. https://github.com/cubecart/v6/issues/2259
  3. Hey Chris, Show them this https://dev.mysql.com/doc/refman/8.0/en/time-zone-support.html
  4. They are wrong. Yes I have no doubt the server is set to Amsterdam / Europe by default but that doesn't give timezone support for changes. Say you need full MySQL timezone support. https://dev.mysql.com/doc/refman/8.0/en/time-zone-support.html This is partly why we have a hosted cubecart solution. We have struggled for year with hosting compatibility from generic web hosting providers.
  5. A fairly critical bug (#2252) has been found in CubeCart 6.2.3 prompting a subsequent release of 6.2.4. If you currently operate 6.2.3 please upgrade or patch. Download: CubeCart-6.2.4.zip Please visit our knowledge base for install & upgrade instructions.
  6. Exactly. Your store is still using a mix and match of old and new files.
  7. I've done this 1,001 times. There has to be a mix match of old and new files.
  8. The store still isn't at latest code base then.
  9. Our hosting platform will always be compatible with CubeCart. Right now it's only available to tech support customers but it will be launched in full at the end of this month.
  10. I'm not aware of any Recapture V2 circumvention. We don't have v3 integration which is very different. It's score based.
  11. Rewinding a bit. Where do you see the new accounts. Are they customers, orders, newsletter emails, all of those or something else? If you want to PM me details I'll have a look.
  12. What about on the newsletter signup box?
  13. It's just a bot spamming your store. Make sure Google reCaptcha is switched on.
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