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bsmither

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Everything posted by bsmither

  1. My research shows that if the HTML declares itself as HTML5*, then <script src="x"></script> is all you need and want. * All skins I have seen for CC5/6 are HTML5. This is declared with a simple <!DOCTYPE html> as the first line of the page code. Anything more than just this probably means the code is less than HTML5, such as HTML4. If not HTML5, then the rules are different, specifically for this question, the type attribute would then be required. Check your main.php template for the doctype.
  2. Allow me to suggest that you download the latest package from CubeCart's site. Several problematic issues with options have been fixed. Unzip the package locally, then FTP the whole thing to your hosted space. Run www.yoursite.com/setup/index.php.
  3. Welcome MyCAB! Glad to see you made it to the forums. In the emails, when viewing the templates in the editor, you will see some blue blocks that indicate 'protected' code. The protected code is the template rendering engine (Smarty) syntax to create a loop. Seeing only the last item from array means the loop did its job, but the variables to show the items somehow got outside the loop. This can sometimes happen when having edited the email templates. Did you recently edit the templates? What exact version of CubeCart are you running? (admin, Dashboard, Store Overview tab)
  4. Go ahead and delete the existing error_log file. We can work on any new errors that may get logged. And for the moment, unless you really need to see it, disable CubeCart's debug mode.
  5. Here is something to look into: PHP Warning: get_headers() : http:// wrapper is disabled in the server configuration by allow_url_fopen=0 in /classes/catalogue.class.php on line 392 This statement is trying to get an avatar image to place alongside product reviews left by certain customers. This is a warning, so it will not crash PHP. But you may want to discuss this with your hosting provider. You may want to double-check to make sure you have the latest version of the SagePay module.
  6. Let's work through these. In CubeCart's main folder, make sure you have only one administrative folder. The error log seems to suggest you have two. Or perhaps, when you upgraded, the SETUP changed the name of the admin folder. Anyway, there was a "permission denied" event when the Maintenance routine tried to decompress a downloaded package. So. I think the admin /sources/maintenance.index.inc.php did not get upgraded, and there may be a permissions issue somewhere. Try downloading the CC6.1.13 package to your computer, unzip it locally, rename the admin folder to what you already have, rename the admin.php file to what you already have, then FTP the whole thing to your site. One of the latest problems logged in the error_log file is fixed here: https://github.com/cubecart/v6/commit/4b4da87ff292985a410c5d2822fe49379f09ceb8
  7. You can get into CubeCart's administration, and you do see some info on the dashboard - like the sales history chart. That says that javascript has not crashed. However, the entries in the System Error Log is 'paginated'. That screen will show only 25 records at a time. CubeCart should not take long at all to draw those pages. You say there is a problem with one of the skins (not a responsive skin, and not the Mobile skin. Or, are you saying that you are using a responsive skin but the wide layout is not showing while the small-width layout is showing? Will you please create the error_log. This is something in addition to CubeCart's log screens.
  8. Just curious: how many currencies do you have enabled?
  9. I don't see the Debug messages that were in the previous capture, so I have to conclude there isn't a problem with FedEx. I also do not see any FedEx Error either. But there is a warning, "Shipping not setup or allow no shipping not enabled," which tells me that there are no FedEx services available to handle your package, or if any sevices are available, they do not match the services you have enabled. In the FedEx module settings, do you have any of the FedEx services enabled? If you have enabled some, try enabling a bunch more and see what you get.
  10. I think I can figure this out. Send me a PM with your email address and we will work on this in email.
  11. Welcome FedSLEDSol! Glad to see you made it to the forum. Short answer: No. Long answer: The following applies only to the Inventory. Using CubeCart's Import Catalogue feature in the admin, you specify the CSV file and upload it. The next page is CubeCart presenting you with a list of fields found in the CSV. For each field, there is a drop-down selector. Here is where you "map" each field CubeCart found with the database table field most appropriate for it. To start, you can have CubeCart do a "Export Catalogue" to a CSV where you can get a good idea of what a CSV could contain. Finally, you can examine the database schema at /setup/db/install/structure.sql which may provide some clues.
  12. Good - I see what I wanted to see in this latest debug capture. (btw, it is not a PDF). <Code>556</Code> <Message>There are no valid services available. </Message> <LocalizedMessage>There are no valid services available.</LocalizedMessage> Several points: Double-check that the value entered for Key has no leading space. I see a leading space in the Request. In the FedEx control settings, use US as the Country. The Request is using United States. Then, delete the attachment in your post above.
  13. I was hoping to see something else - but it's not there. In a prior post, I see that in this email you have been given three of the four items needed for the FedEx module. Missing is the 'Account (Production) Key'. I assume that this value has been entered when it was given to you on the FedEx website. Also, be sure to have entered these values very carefully. If you copy/pasted then from the email, you may have inadvertently copied over a leading space or tab, and/or a trailing space. Be sure there are no invisible white-space characters (spaces, tabs). Then, I think the email may have mentioned to make an edit to the WSDL file. You were given a URL to use. But what you posted is different than what my research showed. My research says to use: ws.fedex.com:443/web-services/rate where your info does not specify /rate. So, I wonder if maybe you signed up for more than a rate-request account.
  14. (If the CubeCart programmers added the diagnostic routines in the latest version...) In CubeCart's admin, Store Settings, Advanced tab, enable debugging and enter your IP address in the adjacent field (www.whatismyip.com). Then, when you checkout and get that error banner, at the bottom of that web page will be a grey section of debug data. Find the Debug Messages section where you should see the Request sent to, and the Response from FedEx.
  15. It seems the font color matches very, very, very close to the background color. It's virtually invisible. Where you think the link to edit the profile is, it is probably there. See if swiping a clicked mouse over what is otherwise a blank area of the page will show the links.
  16. Assuming you have all the credentials of a FedEx account, and that you have installed the latest version (v105 uses the new rate22 protocol), what are your specific observations for why you think there is something wrong with the FedEx setup. Please let us know if there are any failed email actions in admin, Email Log.
  17. \admin_xXxXxX\skins\default\templates\orders.print.php \skins\YOUR_SKIN\templates\content.receipt.php where _xXxXxX is the random character hash specific to your installation, and YOUR_SKIN is the name of the skin(s) your store is using.
  18. Your sig says you are on CC515. Is this still true? By 'order summary document', what do you mean? Would this be the output from the admin link to print the order? If so, look at the admin skin template orders.print.php. If you are referring to the customer's "receipt", look at the frontside skin template content.receipt.php.
  19. When your installation was on a local server (localhost), then the globals.inc.php value for 'dbhost' was probably "localhost" or "127.0.0.1", or maybe did point to another database server somewhere. Now on a main server (hosted?) the 'dbhost' might still be "localhost", but the database server is probably a different server. As such, that server may have user<=>database access permissions that need to be set. These access permissions are at the database server level and do not carry over from the actual database (collection of tables).
  20. The question I have is: do you actually need all those various languages? Good on you if you sell to Spain, France, USA, and Norway/Sweden, as well as local.
  21. When I view the Register page, I have "Cell Phone" as opposed to "Mobile". When I put something in the acrt, and go to index.php?_a=checkout, I have "State" under Country (Australia). That just leaves adding an address to the Addressbook for a logged in customer. I would like to ask that you confirm with your customer as to which flag that they see at the top of the browser page.
  22. Can we have a web address so we can make some observations?
  23. "First Matching" suggests putting that which you want matched first at the top of the list. Zip zones would seem to be the smaller, more tightly focused areas anyway?
  24. AIOS seems to be working according to my zones. I have a zone for a specific city where the zip codes are a pattern: (example) 97*, 98* If that fails, the next zone is all of specific state: (example) Arizona If that fails, the next zone is all of the country: (example) United States (no state or zip specified) If I enter a zip that matches the pattern, I get that rate. Otherwise the state is checked. Then otherwise the country is checked. We can review your zone criteria and the sort order on the Shipping Zones tab.
  25. This just saves a destination address in CubeCart's internally managed basket contents. At some point in delivering the next page, the shipping should be re-calculated. Still looking.
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