Search the Community

Hello Last week I upgraded to CC6.1 I have found the following issue with the red banner in admin section and wonder if anyone else has seen this. Please see the image attached. You can see the missing image which is in the list below. I also tested that it can still be downloaded. When I first saw the red banner I immediately drag and dropped another image to the site, so that is why there are two listed. I like the drag and drop upgrade to 6.1.0 Where to start? regards Duncan

I have my latest products listed on the front page but it doesnt show enough of the description, how can I make more show? It is currently only showing about 30 characters

This has been happening for quite some time and I'd like to get to the bottom of it and solve it. On some, not all, and not on certain $ amounts after placing and paying for an order using a credit card with AuthNet doing the authorization the following error shows up. "The following errors were detected: Your order has been received. Thank you for your business" See attached file. We get panicked phone calls and emails from customers asking if we received their order. The interesting thing is the orders were successfully paid for and authorized. This does not happen on every order. It can be the first order of the day, last order of the day, or some time in between. The dollar amount can be as low as $20 or over $200 Absolutely no rhyme or reason, it's totally Intermittent, and it happens across all our products. So it is not dollar specific, or product specific. Thanks in advance for your help.

I got a big red banner when I logged in to my Cube Cart installation a few days ago. It told me that my current version 1.1.0 was outdated and I should upgrade to 1.1.1 I read the release and thought, Great I'll update now. So I went to Maintenance | Upgrade And The system says "Your store is currently using the latest version. Please click force upgrade to restore to the default code for this version." So I tried a "Force Upgrade" and I'm still running 6.1.0 Any ideas why I can't upgrade? Or how I can upgrade? Thanks!

I've just upgraded from 6.0.9 to 6.1.1, store ADMIN is fine but store FRONT is blank. No errors in Admin error log. I have looked through the forum and found the method of creating an error log using ini-custom.ini.php that produced the below log. Following it through it looks like an issue validating extensions (the rouge extension was something i had to remove immediately on install as it bricked my store (this was back in June), to be fair i think i was running a low PHP issue so not developers fault (now running PHP 5.5). I was warned that this crude removal might cause some entries in the error log. Is this likely to be related to having no store front on upgrade?, or am i on the wrong track. Running an old mySQL version (5.0.1) is that another possible issue?

I am trying to create a new language, but I cant seem to figure it out why it's not working. Basically I want to create a Norwegian language. I add the little info I am suppose to, hit save, and the languages turns a little crazy on me. New language picture is "unknown", text says "Norsk" and language is enabled, but cant edit. When I go to Store front, i get "Norsk" as text, but with the German flag. Now I am also unable to delete the language from back office. Anyone familiar with this behaviour? Elviz

Hi all, I run a food club and customers place their orders and at the end of the week we lock the site down and fulfill the orders and the customers pick up. We would like a way to create a report for ALL products ordered for that week on one page. This way we can submit it tor our farmer more easily without having to open each order. New to this, so there may be a way to do this and I am just missing it.. Thanks

When I go the responsive version of my site, the menu is not there at all and no way to view the cart

Hi, I currently use Australia Post shipping mod via Pre-paid bags. However, I often find these are too expensive to use for most of the small items in my store. Does the standard cube cart shipping module allow me to ship by weight, setting my own price? For example, < 200g < 300g <400g etc. Any guidance much appreciated rgds...

Hi Have been working for several hours on making a local installation (Ubuntu 16.04.1LTS) of CC6.1.0 work fully... CubeCart Version 6.1.0 PHP Version 7.0.12-1+deb.sury.org~xenial+1 MySQL Version 5.5.5-10.1.18-MariaDB-1~xenial Image folder size 89.92 KB Download folder size 0.00 KB Max. Upload filesize 2M Browser user-agent Mozilla/5.0 (Windows NT 10.0; WOW64; rv:47.0) Gecko/20100101 Firefox/47.0 Server Software Apache/2.4.18 (Ubuntu) ... can login to admin no problem, many facilities available eg. full dasboard, add/modify categories/products etc but MANY things are missing eg. cannot view the products, for example a call from the storefront (ie. index.php operates correctly) for the test product, gives a server 404 page... Not Found The requested URL /store/test-category/test-product.html was not found on this server. Apache/2.4.18 (Ubuntu) Server at 127.0.1.1 Port 8088 ... also eg. error log, when selected from the side of the dashboard just gives a blank page and there are many links which do only this. Could anyone offer any ideas as to why I have this weird, partially operating test store ? (BTW: the bits that do work look excellent :-) ) thanks, RetroRocker

Hi averyone, thanks for read this message, I upgrade to de new version and after that, I can not acces to the Login.php page, the web works but it is un accesible , can you help me in that, I check the admin.php but I do not know how can solve this. please see bellow <?php /** * CubeCart v6 * ======================================== * CubeCart is a registered trade mark of CubeCart Limited * Copyright CubeCart Limited 2015. All rights reserved. * UK Private Limited Company No. 5323904 * ======================================== * Web: http://www.cubecart.com * Email: [email protected] * License: GPL-3.0 https://www.gnu.org/licenses/quick-guide-gplv3.html */ ## Don't let anything be cached header('Cache-Control: no-store, no-cache, must-revalidate'); header('Cache-Control: pre-check=0, post-check=0, max-age=0'); header("Expires: -1"); header("Pragma: no-cache"); header('X-Frame-Options: SAMEORIGIN'); // Do NOT allow iframes ## Include the ini file (required) require 'ini.inc.php'; define('CC_IN_ADMIN', true); ## Include core functions require 'includes/functions.inc.php'; ## Include admin presession controller include CC_ROOT_DIR.CC_DS.'controllers'.CC_DS.'controller.admin.pre_session.inc.php'; $feed_access_key = $GLOBALS['config']->get('config','feed_access_key'); $feed_access_key = (!$feed_access_key) ? '' : $feed_access_key; if (Admin::getInstance()->is() || (isset($_GET['_g']) && $_GET['_g']=='products' && $_GET['node']=='export' && !empty($_GET['format']) && $_GET['access']==$feed_access_key && !empty($feed_access_key))) { if (version_compare(PHP_VERSION, '5.4') >= 0) { error_reporting(E_ALL ^ (E_NOTICE | E_DEPRECATED | E_USER_DEPRECATED)); } else { $GLOBALS['main']->setACPWarning("WARNING: PHP ".PHP_VERSION." detected. Please upgrade to PHP 5.4 or above."); } include CC_ROOT_DIR.CC_DS.'controllers'.CC_DS.'controller.admin.session.true.inc.php'; } else { include CC_ROOT_DIR.CC_DS.'controllers'.CC_DS.'controller.admin.session.false.inc.php'; $GLOBALS['smarty']->display('templates/'.$global_template_file['session_false']); exit; } // Render the completed page if (!isset($suppress_output) || !$suppress_output) { $GLOBALS['gui']->displayCommon(); $GLOBALS['smarty']->display('templates/'.$global_template_file['session_true']);

When I delete the file font-awesome.css from my custom skin (based on Foundation) my Prev::Next buttons disappear. I deleted the file because it was not with the Foundation skin in CC6.10 since it is no longer needed. Any modifications so I can delete the font-awesome file? Thanks

I got this error after I upgraded. [29-Oct-2016 11:13:47 America/Louisville] PHP Warning: array_keys() expects parameter 1 to be array, boolean given in /home1/xxxx/public_html/admin_xxxxxx/sources/dashboard.index.inc.php on line 311 Any thoughts?

Since I upgraded to CC6.10 I have gotten the follow error over 700 times in my control panel error log. [28-Oct-2016 11:25:31 America/Louisville] PHP Warning: preg_match() expects parameter 2 to be string, array given in /home1/nest/public_html/classes/cache/file.class.php on line 204 Thanks for any help or advice

Is there a reason why in skin.main.the call for {include file='images/icon-sprites.svg'} is in the body but for main.checkout it is in the header and body. Just curious. Is it ok to delete it from the header in main.checkout?

We already use a number of databases on Redis. How do I specify to use a particular one, say 9 and do we only need to specify 1 database?

I just installed the latest cubecart for teh first time, and I understand the process of adding the products etc, I think this is a great product - but I have a couple of questions... I looked into editing the template files to fit in my own header and footer, but could not find the tpl files, and as this job is a time sensitive thing I am putting that on the back burner to completely learn how to do it. But I would like to have my own style front page based along the lines of the current demo I have at http://2016.carolinawreath.com/ Questions... How can I carry through the styles of that navigation bar into the inner pages? How can I make this page be the main home page link? Thanks!

I've just installed Cube Cart at http://josies-secondhandstuff.uk It will soon have items on the 'shelves'. I've also activated the Pay Pal payment gateway (Pro/ Express). Everything is working fine BUT I now have two 'checkout' buttons. One standard CC one and the PP one with Pay Pal shown on it, this is the one that works. However having the default 'checkout' button showing as well is confusing and doesn't work anyway. I've hunted high and low in the Admin section for a solution, and now wonder if I need to edit one of the php files to hide it. Any pointers please? Thanks, G

I use the All In One Shipping plugin. In my store I sell alot of one of a kind items that are different weights and sizes. I only ship to the United States (but offer international on a order by order) basis because of different countries rules, size and weight restrictions. I was looking at the USPS Plugin and noticed there is a field for handling, size etc. Do these filled in fields apply to each item in my store? Or can I set them for each item? I can't charge $2.00 handling for a small bottle of scented oil but I could for a vintage telephone. What If my package is over 12 x 12 x 12. Will the plugin automatically charge for the larger size package? And will it automatically apply dimensional weight? I'm thinking I need to stick with the All In One Shipping but I'd like to now if anyone can help me with this. Thanks in advance!

Hi, I have greatly modified my public_html/language/definitions.xml and really do not look forward to the edits when i upgrade to CC6.1.0. Is there a way to create another file to put all my edits in so I don't have to do that all the time? if so how? Thanks in advance

Hi! Looking at the new stuff in the update, it looks great! I am about to upgrade from the most recent version 6.0.12 to 6.1.0 I have been using a slightly customized skin of the standard one, and want to know if I need to add the changes to the customized template I am currently using to the new upgrade. The customizations are mostly some text, and some boxes, as well as a couple of links (like a link going to my WordPress page on the cart). Thanks!

Am running cc6 with minimaliser skin. This shows 3 products per row. Can I make each item smaller and show 5 or 6 products per row. Else people have to Really scroll a lot more to see more products.

Hi, I am trying to improve the display function of the sub category of the top horizontal menu. Basically I have several sub categories and sub sub categories. When viewed on a desktop, it is really not user friendly as the foundation css is a cascade over the content page already full of images and text. See image below: I think it would be best if the sub category section was 100% width to mask the content underneath. I have tried to play with the css top-bar-section with no luck. Does anyone know which css attribute I should change ? Many thanks S.

Hi, i have installed EBS payment gateway for my store www.bumpersales.in I have 2 types of payments : 1. EBS 2. Cash On Delivery I want to change the name of EBS to " Pay Online Via Secure Payment Gateway" as some people dont know what EBS is ? Is there a way to do this ?

I tried to print off an invoice and it gave me a 505 bad gateway error. every time I try it does it but only for this one customer. I can print off other customers orders. it give me this string files/print.f3392b2d3b9044e80f020983020efc99.php I am using 6.0.12