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Found 497 results

  1. When I select an image for a product the image file preview is wrong and the actual product image on the site is wrong... How can I fix this? I've tried re uploading the image, clearing the image cache, deleting and reinstalling creating the product again. This only started since I've been using folders to organise my images but I've tried some images outside of folders (just in the main / bit) and yet the same still occurs This affects multiple products on my site
  2. Dears I need support as i am trying to reduce the search bar size, i did it from the file "box.search.php" the issue that the nav get aligned to the left so the logo also could not be in good zie how could i let the search box float to right in order to give more space to the logo THIS IS THE CODE I UPDATED ON THE FILE BOX.SERACH.PHP <div> <form action="{$STORE_URL}/search.html" class="search_form" method="get"> <div class="row collapse"> <div class="small-10 large-4 columns" style="float : righ"> <input name="search[keywords]" type="text" class="nomarg" placeholder="{$LANG.search.input_default}" lkrequired><small><a href="{$STORE_URL}/search.html">{$LANG.search.advanced}</a></small> </div> <div class="small-2 large-1 columns"> <button class="button postfix nomarg nopad" type="submit" value="{$LANG.common.search}"><svg class="icon"><use xlink:href="#icon-search"></use></svg></button> </div> attached photos show the issue
  3. anyone seen a clear cache result in a server 500 page not found error please? if so any ideas on how to fix it? appears to be a server error but has worked fine up until today
  4. Hi, Would anyone know whether John at Cubehelper.com is still working ? I am interested in his Automated Follow Up Email for Completed Orders v6.x , http://cubehelper.com/store608/automated-follow-up-email-for-completed-orders-v6-x.html but impossible to contact him via his website contact form as the recaptcha V1 is shutdown. I managed to find an email address for him to be [email protected] in theory but no response. Any assistance would be appreciated. Many thanks S.
  5. Good morning everyone. Hope the new year finds everyone well. Have a quick question, that I hope has a quick "fix". Is there a way to set the domain for an an email address when a "customer" registers? Meaning... I have a "captive" customer set. We only sell within our group, but they must register to place orders and such. We have a number of people that do not follow directions well and are registering with different domains (gmail, icloud, and yes, even aol.com). I would like to have it set that you can only register with my company domain. If that domain is not entered, it will not allow the customer to register. Email address is a required field, I would further like to make the domain a requirement. Thoughts?
  6. Hi, I am a complete beginner and that is most likely the reason for my issue ... Whenever I do changes to my shop and press save, the changes are not displayed in the online shop. For some reason, it worked a while, when clearing the cache in the maintenance area, but now also this doesn't help anymore ... please help!!!! Do I have to click somewhere to upload the changes? Thanks in advance!!!!
  7. Afther the upgrade CC 6.2.2 don't work Live Help anymore with the Foundation skin. I have the same problem with Zendesk. I get the follow System error [Exception] /home/My-Account/domains/My-Domain/public_html/includes/lib/smarty/sysplugins/smarty_internal_templatecompilerbase.php:112 - Syntax error in template "file:/home/My-Account/domains/My-Domain/public_html/skins/foundation/templates/main.php" on line 112 ";(function(o,l,a,r,k,y){if(o.olark)return;" - Unexpected ".", expected one of: "","" , ")"
  8. I am building an own-use module that offers a choice from a largish table of options that may change over time. It makes sense to: Initialise this table during module installation Offer a maintenance dialog to add new options down the track The benefit of initialisation is that all sandpit, development, test and production systems will have the same initial set of data; I won't have to initialise it manually; Eliminates opportunities for error when setting up a new system I studiously cribbed the example provided by SWFS Product Dimensions - viz: if(!$module_config = $GLOBALS['config']->get('sfws_product_dimensions')) { $module_config = array ( 'dimensions_unit' => 'cm', 'display_length' => true, 'display_width' => true, 'display_height' => true, 'display_package_count' => true, 'product_page_tab' => true, 'product_page_specifications' => true, 'product_page_other' => false, 'status' => true ); $GLOBALS['config']->set('sfws_product_dimensions','', $module_config); $record = array ( 'module' => 'plugins', 'folder' => 'SFWS_Product_Dimensions', 'status' => '1', ); $GLOBALS['db']->insert('CubeCart_modules', $record); $GLOBALS['main']->setACPNotify("The 'Product Dimensions CC6 Plugin' configuration has been installed."); $redirect_status = 1; } To initialize the table, I cooked up this monster: if(!$module_config = $GLOBALS['config']->get('testModule')) { $module_config = array ( 'products' => array ( array ( 'id' => 1, 'active' => true, 'colour' => 'Red', 'flavour' => 'Chilli, avocado and broccoli', 'priority' => 1 ), array ( 'id' => 2, 'active' => true, 'colour' => 'Grey', 'flavour' => 'Pineapple, turnip and liver', 'priority' => 2 ) ) ); $GLOBALS['config']->set('testModule','', $module_config); } if ($redirect_status == '1') { httpredir(currentPage()); } $module = new Module(__FILE__, $_GET['module'], 'admin/index.php', true); $page_content = $module->display(); The module class should deliver an array named MODULE_DINNER to the Smarty template, but it never arrives. If I remove the bang from the if statement to get if ( $module_config = $GLOBALS['config']->get('testModule') ) then the table is displayed when I enter the form (for example by clicking the module name in the breadcrumb trail at the top of the page) but it is not when I click Save. I believe the template is working perfectly because it displays correctly when MODULE_DINNER is available, so the problem is in the logic of the PHP module. Refining the code above to: if($module_config = $GLOBALS['config']->get('testModule') && !isset($module_config['products])) { $module_config['products'] = array ( array ( 'id' => 1, provides an amusing variation on the existing disfunction, but makes no real difference. The theory of what is happening above is that the module config is initialised before the module class is instantiated. Therefore the module reads the updated config, builds $MODULE, which contains the scalar config values, and creates MODULE_<KEY> for all module config entries that are arrays. The effect that I am seeing is: if the config does not exist already, it is not saved by $GLOBALS['config']->set(. The Save action Clearly I am doing something wrong, and given an infinite amount of time, I may well be able to work it out, but I have spent more hours than I can spare on it so far, so expedience over-rules pride and I am <sob!> asking for help, hoping that someone has managed to get this to work already. My heart is in your hands... There must be a pattern for this already, right? I can find lots of examples that manage scalars, but I have not found a module that initializes a table that has visible code. Thank you for your help. Russ
  9. Hi, let’s say I’m selling A THING and it has 3 pricing options A £1 B £2 C £3 and it is in a category called BITS. In the Front End (not admin) when I click on category BITS there are many items listed and one of them is my item A THING. But I do not see any pricing options until I actually click on A THING and see the expanded view. This means that on the initial listing a customer would never know that A THING had options and would only see my chosen default price. Am I setting my products up wrongly? Thank you.
  10. Hi, For customers like us using Royal Mail, we have serious problems ahead as Royal Mail now wants all customs forms outside the EU electronically as from 1st January 2019 ! see https://www.royalmail.com/business/services/sending/international-data/more-information If we don't, it will cause delays and the US for instance is saying that they will start charging fees to our customers once the bill is passed. Brazil and Russia have already stated that they will not accept any parcels as of this date is the customs form is not digital .... (https://www.royalmail.com/business/services/sending/international-data/more-information) There is no integration available right now and Al tells me it is rather complex so will not develop one. Royal Mail is pushing for Click and Collect but even then you need to be able to import your orders into Royal Mail's website as an excel or cvs file. At the moment Cubecart cannot do that either ..... Someone else earlier this year was asking the same question but apparently only a V5 was available, see Can I please ask all developers to re-think this one, it is critical right now for all Royal Mail customers like us. Thank you
  11. I am receiving the following error when trying to access a specific category on my website: Fatal error: php_network_getaddresses: getaddrinfo failed: Name or service not known in /vhost/vhost16/l/i/f/lifecovers.co.uk/www/classes/db/mysqli.class.php on line 38 The category in question is: https://www.lifecovers.co.uk/coin-purses/clasp-purses.html I can access the items within the category without an issue. I am baffled as to why I receive this error as it appears generic but is affecting one particular category? Can anybody advise?
  12. Hi All, I have my options set created with the colors of my decals. When I create a new product it still makes me select each color available for the item. How do I select the option set without selecting each color individually? TIA Dave
  13. Hi All, I have a client who has been using the order numbering system that has the date and time as an order number now they want to change to just an incrementing number, my question is this ok to do that is change the numbering system or are they stuck with what they began with. Any answer is appreciated Best Regards, Peterp
  14. Hello, Does anyone know where I can change the size of the font for the 'welcome' title ? Also, the font(s) for Featured, Best Sellers, Latest Products, etc. These fonts are way too large, and detract from the rest of the page(s) when viewed. Also, where can the colors be changed for the 'Your Shopping Basket' (the fields for what is in the basket, the weight, shipping method, etc.)? I have been searching the CSS files in the foundation and in the skin I am using, and so far have not found anything. I am using cubecart 6.2.2. and a custom skin. Thank you for your time and consideration
  15. Hi All, I have been searching this forum to see whether somebody else has had a need for a sales report that allows the grouping of the field 'State'. That is total and/or list all orders in which state also date range controlled. If anybody can help to point me in the right direction even to the point of where I can find the states/county name for each country for example Australia, state of Victoria your help is very much appreciated. Best Regards, Peterp
  16. Hello, Would someone please help me with a bxslider problem. My images do not fit the slider properly. There is a relatively wide white background margin to the right of the image. I tried resizing the images several times, but that does not change anything. I have looked for a file to make adjustments to the slider, but have not had any luck. No matter how large or how small I make the image, the white margin stays relatively the same. I am using cubecart 6.2.2 . Thank you for your time and consideration.
  17. Hi All, I have a client that has had the recaptcha keys created how ever what seems to be happening now is that when an order is placed for a guest (unregistered) customer then it is failing the verification of the code. The I'm not a robot box is not appearing and I'm not using the invisible recaptcha version. The version of cubecart is 6.0.6. I have for the moment turned the recaptcha facility off but this I hope will only be temporary. Has somebody else had this issue and if so how was it resolved, any help will be greatly appreciated Best Regards, Peterp
  18. Hello, Is anyone familiar with the Blackout skin? I want to change the category buttons and hover color. Right now the buttons are grey and the hover color is orange. I have looked through the blackout.css file, and have found a number of buttons ( actually there are a lot of them). I have experimented changing quite a few of them, but have not had any luck finding the right one. Some of them have hex numbers (which I am familiar with), and some have RGB colors, which I am not familiar with at all. Thank you for your time and consideration in this matter.
  19. I recently upgraded from version 3.0 to version 6.2.2. I noticed that after upgrading there are not modules. I am needing the Per Category Flat Rate Shipping Module. Do you know where I can find it? I want to be able to add $4 for the first item and so much for each additional item in each category. I have uploaded the all in one shipping module but it doesn't work and doesn't have the options I am looking for.
  20. I have upgraded from 3.17 to 6.2.2 and I am in need of the print order form so people can pay using a money order. where do I go to get this?
  21. I apologize if this topic has been covered before. I'd like to set up a Christmas promotion where I can offer a discount by order total (e.g. $100 receives 10% off; $200 receives 20% off, etc.) I did not see how to do this under the regular Cubecart features. Can somebody show me how to do this? Thanks for your help. MARK
  22. Hi, I want to reorder the menu on the admin page - Customers, Inventory, Reporting, File Manager, etc and their sub categories. What file(s) do I edit? Thanks in advance for any and all help and responses. Claudia
  23. Grimalkin


    Hello, I use https protocol url. Every time I put https://www.domain into the SSL settings and save it, my url automatically changes to http protocol. Does anyone know what is up with this, and how it can be remedied? I am using CubeCart version 6.2.2 . Thank you for your time and consideration in this matter.
  24. Hi, I'm having a hard time finding the area in the code to change the distance between the product image and the price. please see link below, any help would be appreciated. https://shocktechusa.com/soft-goods/black-blue-lines.html Mican Skin
  25. Running version 6.2.2 without issue since August, and was able to log on last week. Today when I attempt to log on, after entering my user name and password at https://www.sojourner.biz/admin_XXXXXX.php the browser attempts to load https://www.sojourner.bizhttps/www.sojourner.bizhttps://www.sojourner.biz/admin_XXXXXX.php, , which does not resolve. Presumably, something changed. Any suggestions as to where I should look? Thanks.
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