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Hi! It seemed to me there was a way to change a payment method or complete a pending order. Here is what I mean... A customer places an order. Their card bounces. We call them and let them know their card has bounced. They give us a new card so now, instead of being able to go in through the cart to process (Authnet) credit card payment, we have to either enter a new order, OR, log into Authnet and enter a new transaction. Is there a way to activate an order and change the payment method and/or try a payment from our side with a different credit card number from CubeCart, rather than logging in to Authnet and creating a whole new transaction there? Or re-ordering the same order that failed earlier? Thanks!

I have just noticed that PHP 5.5 is reaching end of life in 2 weeks. Will CubeCart 5 and 6 run on PHP 5.6? I have just seen the demo store run on 5.6 but will CubeCart 5 run on 5.6?

Hi Cubecart forum, I have found in: Products/images there is an Exclude Image tick button. However I am unable to click on it or even untick the included Image box. Does anyone else have this issue? I also found that if I uploaded an image with the same name I get both listed in the file manager. Your comments and observations please.

Hi all, I've been troubleshooting this issue for days, any help is much appreciated as I'm still very new. I'm using CC 6.0.11. My client's storefront requires 8% sales tax only in the state of CA and only on the product, not on shipping. This is working smoothly, except when a customer uses a coupon code. If a coupon code is entered, the product is discounted, then shipping is added, then tax is calculated AFTER shipping. I need tax calculated before shipping. So a product at $19.99 is discounted 15% = $16.99 [[ I'd like for the 8% CA sales tax to be calculated here ]] + $4.99 shipping = $21.98 [[ But the 8% CA sales tax is calculated here ]] $21.98 x .08 = $1.76 sales tax Total is $23.74, BUT the tax should be $1.36 in this scenario, making the correct total $23.34. Any suggestions? Thank you!

Now i am enjoying CUBECART, it has an excellent support.. We wish to display 4 products in a row, instead of 3. Please advise if it is possible..

Hi Everyone, I don't want to display price on Products as we are using our site as catalog so even after catalog option is selected it is showing 0.00 on pricing.. Please advise how to fix this ?

Dear all, I wish to display Category Images on Home page (Main Area) instead of products. Once User click on Category Image, he should be able to land on products ssigned to that category, is it possible ? Actually I am not using CUBECART for eCommerce we are using it as catalog CMS. Please advice. Thanks

I want to use Wordpress as a product review platform as a sub domain on my host. I'm using the Mican theme, I' wondering what is the best way to hard code a link to the wordpress site from that theme ?

Since yesterday... I am not able to open /admin.php page. Please help me out. Thanks

I am using the Mican theme, but want to alter the colour scheme a little. I'm finding the brown text a little off putting because the theme is predominately blue, can anyone point me to which bit of CSS I need to play with to get the colours how I want them?

This was the first time we got an order form the US Virgin Islands on Cube Cart. There is a selection for Country "Virgin Islands U.S." Which our customer selected when setting up their account and attempting to place their order. They got an error, and the system message said to contact us. So the customer called. After checking the error log I found the USPS website was giving an error, looking up the US Virgin Islands as a Foreign Country (which technically it is). So I did a bit more research and found the USPS Does NOT consider the US Virgin Islands as a Country. So I had to go in and change the customer's information to Country: USA and State: VI The order was then accepted error free. There is a question though. How do I remove Virgin Islands U.S. as an option for a customer to select when opening a new account, or placing an order without an account, so this does not happen again in the future? Thank You!

I am interested in trying out one of the Noodleman plug-ins before I buy it. I looked on their website, and was able to download a most recent version which is purported to be available for a free trial. However, when trying to install this plug-in, there is only an option in the most recent version of CC6 to use a key code. Am I missing something or is there a secret about how to install a plug-in without the code that I am not familiar with. The plug-in I am working on installing now before purchase is product add-ons". This is my first post here, so be gentle. Thanks for any assistance you may have to offer.

Hi there, I look after a website that uses cubecart v6 in catalogue mode. The cubecart software is currently installed at the root level of "public_html" folder. We want to make some major updates without the site going down or being disrupted. Is it possible to have a second version of cubecart running from another folder to work on and then when we are ready to go live take the old site down and use the new version? Thanks Amanda

Hello All! I am using the "Clean" Skin and am wondering if there is a plugin or any way to add custom boxes to pages to add Amazon Associate (Affiliate) links similar to Google Adsense ads to the page? Or maybe a way to add the link items as a product itself somehow? Any input or advice is appreciated! Thanks!

I'm just setting up my new CC6 store, with Al's help and am just fine tuning the details before it goes live. One of the things I habitually do [with my current CC3 store] is put personal comments (about the order, I don't usually insult them) in the order complete e-mail - I type in the "Comments to customer" area and check the 'inform customer' box. CC6 looks to do something similar, in that in the notes section of orders, it states alongside the 'Public Note Content' box that customers can see these notes and they're appended to order notifications. I've set up my e-mail templates and signature and sending them to myself with a mock order, all appears well, except the content of the Public Note Content box isn't included. I wondered if I needed to include a macro in the e-mail template to allow this, but there doesn't appear to be one. Any ideas what am I missing or have failed to engage? Whilst I've sent up the order completed email to include some details of the order, many of my orders (as most are for gifts) require personal attention and instructions following, so I like to confirm that I've followed their specific requests.

I have a Cubecart 6 store, the client is using standard shipping and standard VAT at 20%, the VAT is added to the product at checkout but not to the Shipping. I can't understand why it's being added to products but not shipping at checkout. I've looked at the All in One Shipping Plugin and at the Tax section of the Web Site. I must be missing something?

I am using the new 6.0.11 update and after I add items to the cart and go to checkout it give me an error and goes to the lookup order section. then when I push the back button or goto the cart the order is erased and if I try to put any of the items I picked back in the cart, it wont add them. The following errors were detected: Something might have gone wrong!? Please check your order and contact us if you require any asstance.

Help please, I purchased the galaxyx theme, I've been doing some customizing, here's the link http://devilish.co.nz/ I'm trying to move the document menu to the footer and have categories to show in the main menu I tried commenting out {include file='templates/box.documents.php'} and replacing it with {include file='templates/box.navigation.php'} but it displays the top menu as it looks in the sidebar. </div><!-- Header : End --> <div class="grid"> <div class="col-1-1"> <div class="content"> {include file='templates/box.navigation.php'} </div> </div> </div> I will remove the {include file='templates/box.navigation.php'} from the <div class="content sidebar"> as I don't want it there. <div class="col-3-12"> <div class="content sidebar"> {include file='templates/box.navigation.php'} {include file='templates/box.featured.php'} {include file='templates/box.popular.php'} {include file='templates/box.sale_items.php'} {include file='templates/box.language.php'} {include file='templates/box.skins.php'} </div> </div> Any help will be much appreciated

Hello all, I have a question : - How to display the e-mail the buyer on the purchase confirmation page with the module "PRINT ORDER FORM" in template file : print.tpl or else (as downloaded from the orders data such as below?) - This is an external system of data collection orders the customer so that he could ransom guarantees/Leave feedback. Regards

I'm trying to set up a coupon for free shipping, I went through the process saved it, but where does it appear or how would or could I use this on FB or my cubecart website. I'm telling ya, by the time I get my site setup you might be able to add me as a moderator to help other people someday. hehehe Thanks, Mike

Hi all, Great to see cubecart is now open sourced although paid for it a number of years ago. I'm wanting help with customizing my footer.. Vision v6, devilish.co.nz I removed the follow us social area and the mailing list from the footer, I need help to remove the TEXT "information" and make the links go across the page. Your help will be much appreciated

Hi Looking at the template file for GalaxyX skin product display - content.product.php, I see it uses {$PRODUCT.full_base_price} & {$PRODUCT.price_to_pay} to display the prices. However, {$PRODUCT.full_base_price} is not displaying the original price. We have a 'Trade' Customer Group and have assigned 'Trade' prices to our products, so when logged in as a Trade customer we expect that the original price AND the Trade prices are displayed but instead we just get the Trade price twice (the first is crossed out). Is this a bug? Also, how can I test if a customer belongs to a particular group? Many thanks in advance.

Title says it all really. All other admin functions working but can no longer access the Images / File manager Admin screen to add and update images. Used to work fine but has mysteriously stopped working. Updated to latest version to see if that would help but has made no difference. Any idea how I can de-bug the issue? Thanks.

I know this is not probably the right place to ask a question like this but after receiving so much good advice I will try anyway and see if someone can shine a light. So here is my problem: I have CCV6 which is able to send system emails to any email accounts such as Gmail but not to the business domain email where is hosted. Is this something that I have missed on the site configuration or I have to point it to the IT management at the Server side? As far as i am concerned I don't see any configuration file that might prevent processing domain emails. As usual Helpers will be greatly appreciated..:)

Prior to go live with the site we have tested Paypal and despite placing an order and successfully paying with Paypal we are not receiving any admin email to warn us that a payment / order was placed. We are using CC V6 10. the site has three administrators and all three are set to receive system emails. I have tried to see if there is anything related in the forum but could not find any, (except for POF which is not what we are using as a Gateway). Anyone has a clue?