fettlebox Posted March 23, 2018 Share Posted March 23, 2018 I think this has only happened since I upgraded to 6.1.14. Should recaptcha look like this? It does on the 2 stores I have upgraded. I've had a couple of orders since upgrade but volume of orders is down. Thanks in advance Quote Link to comment Share on other sites More sharing options...
Noodleman Posted March 23, 2018 Share Posted March 23, 2018 yes, stop using V1. google are turning it off Quote Link to comment Share on other sites More sharing options...
fettlebox Posted March 23, 2018 Author Share Posted March 23, 2018 Aye - it's only 1's & 0's after all. How hard can it be? Quote Link to comment Share on other sites More sharing options...
Noodleman Posted March 23, 2018 Share Posted March 23, 2018 Quite easy, it's in your store settings. make sure you register for the correct keys using your google account Quote Link to comment Share on other sites More sharing options...
fettlebox Posted March 23, 2018 Author Share Posted March 23, 2018 Thanks I've entered the keys & selected it use the new version & the recapture has disappeared although the phrase 'Verify you are a human' is still there. Google instructions state I need to update html template. Is that right? Quote Link to comment Share on other sites More sharing options...
keat Posted March 23, 2018 Share Posted March 23, 2018 (edited) What skin are you using, as there maybe a few small edits to get V2 working on older skins. tell us your site, and I'll put a dummy account on, this will test functionality. Edited March 23, 2018 by keat Quote Link to comment Share on other sites More sharing options...
Al Brookbanks Posted March 23, 2018 Share Posted March 23, 2018 The upgrade has nothing to do with that message. Google are responsible for it. We have provided the means to use reCaptcha V2 instead. Quote Link to comment Share on other sites More sharing options...
fettlebox Posted March 23, 2018 Author Share Posted March 23, 2018 https://fettlebox.co.uk/ Using Kurouto. Many thanks. I'll be offline now until Sunday so hopefully it's still usable. I quickly checked another skin & the new recaptcha appeared. I've put it back as the site looks wrong otherwise. I'll check back asap Keat - apologies. switched recaptcha off for the weekend so don't loose sales. Will revisit when back online Quote Link to comment Share on other sites More sharing options...
fettlebox Posted March 25, 2018 Author Share Posted March 25, 2018 On 3/23/2018 at 3:09 PM, Al Brookbanks said: The upgrade has nothing to do with that message. Google are responsible for it. We have provided the means to use reCaptcha V2 instead. It doesn't show on Kurouto. Only the phrase Verify you are a human appears. If I select another skin if appears. This is on 2 separate shops. Quote Link to comment Share on other sites More sharing options...
Al Brookbanks Posted March 25, 2018 Share Posted March 25, 2018 It will if you use the latest version of that skin (or patch your existing skin) with a recent version if CubeCart with valid site/secret key. Quote Link to comment Share on other sites More sharing options...
fettlebox Posted March 25, 2018 Author Share Posted March 25, 2018 Ok. Thanks - will look at that. I thought it was all part of the upgrade. Every day's a school day! Quote Link to comment Share on other sites More sharing options...
Robo Posted April 8, 2018 Share Posted April 8, 2018 (edited) tried all but it does not work latest skin kuroto but it shows no progress contact form verify you are a human does not work what to do ? btw it does not show on any skin only the phrase , acn do nothing with it have to switch it off Edited April 8, 2018 by Robo info Quote Link to comment Share on other sites More sharing options...
Robo Posted April 11, 2018 Share Posted April 11, 2018 gues i am the only one having this issue ? Quote Link to comment Share on other sites More sharing options...
Al Brookbanks Posted April 11, 2018 Share Posted April 11, 2018 You can't have done it right or there is some other technical reason/compatibility. I haven't seen this fail yet. Quote Link to comment Share on other sites More sharing options...
fettlebox Posted April 11, 2018 Author Share Posted April 11, 2018 I just had to upload & install the latest skin. I'd thought it was part of the main upgrade package. Fixed it for me. Belated thanks to Al & all 1 Quote Link to comment Share on other sites More sharing options...
Robo Posted April 12, 2018 Share Posted April 12, 2018 (edited) Had done all skin site keys , it does not work, only the phrase is there and no click box with old recaptcha on it also shows the facebook pluging for likes , with recaptcha of it does not show the facebook plugin for likes btw is it not a google thing ? we have added the site and keys Edited April 12, 2018 by Robo was allready in Quote Link to comment Share on other sites More sharing options...
bsmither Posted April 12, 2018 Share Posted April 12, 2018 Please remind us of the web address of the site you are having this issue with. Quote Link to comment Share on other sites More sharing options...
Robo Posted April 12, 2018 Share Posted April 12, 2018 www.rbckits.com it the recaptcha is switched of now, btw it started all with the latest update Quote Link to comment Share on other sites More sharing options...
Al Brookbanks Posted April 12, 2018 Share Posted April 12, 2018 I haven't seen any other stores with problems from the latest update. Nothing has actually changed our end. Google has enforced the changes not us. Can you turn it on? Quote Link to comment Share on other sites More sharing options...
Robo Posted April 12, 2018 Share Posted April 12, 2018 new recaptcha turned on Quote Link to comment Share on other sites More sharing options...
Al Brookbanks Posted April 12, 2018 Share Posted April 12, 2018 It's trying to load reCaptcha v1. Have you replaced/uploaded the required files? It doesn't look like it. Quote Link to comment Share on other sites More sharing options...
Robo Posted April 12, 2018 Share Posted April 12, 2018 had a look and that is strange no recaptcha yes updatet skin updated recaptcha secrett codes Quote Link to comment Share on other sites More sharing options...
Al Brookbanks Posted April 12, 2018 Share Posted April 12, 2018 1 minute ago, Robo said: had a look and that is strange no recaptcha yes updatet skin updated recaptcha secrett codes Really? Are you sure you have uploaded to the correct place? Quote Link to comment Share on other sites More sharing options...
Robo Posted April 12, 2018 Share Posted April 12, 2018 this is strange , yes did the skin as usual , and 1 hour ago it did not work the phrase was only there now it shows no recaptcha at all , btw site updated as normal here it looks as if there is no recaptcha Quote Link to comment Share on other sites More sharing options...
Al Brookbanks Posted April 12, 2018 Share Posted April 12, 2018 btw site updated as normal That's not relevant. It's all skin level code. Quote Link to comment Share on other sites More sharing options...
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