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havenswift-hosting

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Everything posted by havenswift-hosting

  1. If you only have access to cPanel and not WHM, then you are only able to switch mod_security on and off and not check which rules are being tripped and then whitelist those - you would need to speak to your hosting company
  2. If you have mod_security available to you then it is much better to keep it enabled. It is very unusual for the later versions of CubeCart to trip mod_security rules (but that will depend on what set of rules are being used) but if so, it is better to whitelist specific rules rather that disable mod_security completely
  3. The plugin already adds 23 different micro data / schema.org markup to the product landing page covering product and review information - this is everything that is currently possible. If changes are made and additional markup is added, then we will add that to the plugin Ian
  4. You are hosted with us and we always install ionCube at a server level on all our servers so you never need to worry !
  5. As DB said, rich cards are only currently for recipes (which isnt really relevant for many / any CubeCart stores) but Structured Data / Micro data can be added for products and reviews (events as well, although again, that is not very relevant for stores). Our plugin available via the Marketplace adds all relevant micro data easily for you - see https://www.cubecart.com/extensions/plugins/google-schema-org-microdata-plugin A free trial is available which you can use to test on your store for up to 7 days Ian
  6. You will need to use the url /admin.php now instead of just /admin/ this was changed in 6.0.9 - see Ian
  7. There is no REDIS caching class written for CubeCart which is a shame as it is excellent. I have spoken with Al in the past about adding this as we use it for our Magento hosting as it is superior to others available but it has never gone any further Ian
  8. We have released V1.0 of this plugin and it is available via our website and it has been uploaded to the marketplace although it is not yet showing there. A free 7 day trial is available. Product description follows : This plugin adds up to 23 different schema.org microdata elements to the product landing pages which has multiple benefits Firstly, microdata gives search engine spiders more context for the type of information on a website and the way the site should be indexed and ranked. An example on the schema.org website shows that adding microdata to mark up HTML code on a web page related to the movie "Avatar" tells search engine spiders to rank the page in relation to movie sites, not graphic design sites. Another benefit of microdata is the creation of "rich snippets," which display more information on the search result pages than traditional listings Thirdly, it helps Google Shopping retrieve up-to-date information directly from the website and while it isnt currently obligatory it is strongly advised which usually comes a short while before it becomes mandatory. Using microdata with automatic item updates helps support a high-quality experience for users who view your ads. Having valid microdata enables the following two Google Shopping features : Automatic item updates, which reduces the risk of account suspension for price and availability mismatches and prevents temporary item disapproval. Google Sheets Merchant Centre add-on, which uses microdata to help you update many attributes in your feed.
  9. That sounds like a search engine crawler which can make a large number of simultaneous connections like that - have you looked up where the IP address is registered ? Use a site like http://ipaddress.com/search/ Ian
  10. The structured data testing tool will only test for that, not whether the data in the feed itself is correct - two different things so you would need to look at the data itself in the products it is complaining about and ensure it meets all of the conditions for your country and the type of products you are uploading. There are several incorrect assumptions and bugs in the core product export program. Ian
  11. Currency already sorted along with a large number of other data items (will detail exactly which ones and which templates are included when we release the plugin) but thanks !
  12. That definitely shows you have been hacked. The cleanup detailed by Al in his post is OK but does depend on the extent of how seriously your account t has been hacked and is not a guaranteed method for cleaning the most seriously hacked websites Ian
  13. We are in the final stages of testing a new plugin that automatically adds Rich Snippets to CubeCart V6 and will work alongside our recently released Google Merchant Shopping Export plugin https://www.cubecart.com/extensions/plugins/google-merchant-centre-feed. Do you have any specific requirements and then I can check these are also included Ian
  14. We are in the final stages of testing a new plugin that automatically adds Rich Snippets to CubeCart V6. Do you have any specific requirements ? Ian
  15. What you have reported here is not an easy issue - the demo site has had to be locked down quite heavily on the admin side to prevent hackers / spammers and this is now normal behaviour although it does make the admin side almost unusable for this type of exercise
  16. Where did this "limit" of 350 Kb come from ? Files uploaded through that option are uploaded into the /files sub-directory
  17. That reports the php variable post_max_size which is the limit of the entire body of the request, which could include multiple files.
  18. The will depend on why you are hitting that limit - file upload sizes are generally set at a server level by your hosting company but 350 Kb is a very small limit even for the cheap hosting companies. You can check by going into PHP Info option in your store admin and checking the values against max_file_upload parameter, both local and server. If they are both set at 350 Kb then there is probably nothing you can do - you could try speaking to your hosting company but if they have set a limit that low, then it is very unlikely that they will raise it higher Ian
  19. There is also this resource https://wiki.cubecart.com/Main_Page
  20. As I said, ionCube is not yet supported under PHP 7 and it depends what issues you are having but this isn't a CubeCart issue as such. You might want to see if the developer will give you an unencoded version at least until ionCube support is officially released Ian
  21. Looks like they have done a simple pagespeed test on your site and cherry picked a couple of items out of the list. If those are the only two problems highlighted by the test you are doing better than 99.999% of other websites and while those two little items could be fixed the impact on your site would be negligible. I assume that they tested the front end of you store as well but your original post indicates that it is the admin side of the store AND that it is getting slower - those items are not admin side and would be constant rather than making the admin side of site run more and more slowly. There are a huge number of possibilities that could be causing it including misbehaving admin side plugins (you can test that by disabling all plugins to see if it makes any difference and if it does, then enabling them one by one) but the most likely cause is still server issues whether it is database or general server overload problems - impossible to say without more detailed information / analysis. However standard CubeCart should not get slower and slower as you are reporting Ian
  22. I would not recommend APC on any PHP versions from 5.5 or above - we always configure Zend OpCache at a server level which is the built in opcode caching extension for PHP now and use memcached for CubeCart caching (configured in global.inc.php). Memcached is far, far superior to using the default "files" based caching or in fact any of the other available options currently in CubeCart (we have requested that Redis be added as an option which is even better and is what we use for our Magento hosted sites) As I mentioned recently in another on here somewhere ionCube is only in beta release for php 7 and from our testing still has some issues - CubeCart shouldn't need ionCube unless you have some third party plugins that require it Ian
  23. That is a very generalistic statement from your hosting company unless they gave you specifics ? Could CubeCart be improved ? No doubt there are some improvements that could be made but that applies to any software and unless you have a massive store that is extremely busy, any sudden slowdown is much more likely to be down to hosting issues rather than CubeCart itself. Specifics are what is needed both from what your hosting company said but also about your store Ian
  24. Hi Martin Al @cubecart has stated in a recent post that the latest V6 is supposed to work 100% on php V7 and our own tests confirm this. Looking at your url, the problems you are having are due to other problems : 1) you have security warnings due to not having a valid SSL / TLS certificate on that domain 2) there is a problem with the APC cache functionality - do you have that enabled in your CubeCart global.inc.php file but not installed / configured on the server ? Ian
  25. We have just released a plugin called "Google Merchant Centre Feed" which replaces and improves on the old "Google Base" plugin and this is immediately available from our own website https://www.havenswift-hosting.co.uk/clients/cart.php?gid=19 and will also shortly be available on the Extensions Marketplace. Our plugin specifically adds / fixes the following * Optional choice of creating an XML feed rather than standard text version * Fixes problems for stores that hold product prices without tax where Google requires the export to include tax within the exported price * Correctly selects the barcode based on which fields (GTIN, ISBN, EAN, UPC, JAN etc) are completed based on store location * Correctly sets the "identifier_exists" attribute based on whether the correct identifiers are set Google have stated that they will be adding / changing many of the requirements for the Merchant Centre feed and we will of course keep this plugin fully up to date with these as they are announced. Google Merchant Centre is also shortly to require product landing pages to contain the correct microdata which then matches the data supplied in the feed. We will be shortly adding this information to our three skins !
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