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hi Eddie This has already been discussed here : where details of a fix are provided. This fix will be part of 5.2.8 release Thanks Ian

There is no need to ever export data from a database but the procedure is different depending on whether you are 1) moving store from one installed location to another - purely CubeCart changes 2) changing the domain name but staying on same server - CubeCart and hosting level changes 3) changing the domain name and moving to a different server - CubeCart and hosting level changes as well as server migration We do all of the above regularly for new and current clients so if you need any help, then drop me an email Thanks Ian

Hi Gary SEO is a complex subject and what is best for one site in one industry could be very different to another site or another industry sector. Very generally speaking, the way that CubeCart now does urls is better as the least number of levels to get to a page, the better. However, that can then be completely changed by how well, from an SEO point of view, your categories and products are named - if you have thousands and cant realistically add custom url paths AND the products arent named well etc etc. Thanks Ian

Hi Troy As already said, this is not a function of CubeCart and requires a hosting level solution although it sounds like your hosting company isnt being very helpful either in actually help mitigate the attack or provide more information - what is the website and hosting company ? What makes them believe it is a ddos attack - if their server is heavily loaded already then any regular process (ie every 24 hours from internally or externally) could cause overload. Unless you have a well known, busy or contentious website then it is either not likely to be a ddos or is a small scale one that should be easily preventable - it also sounds a little strange that your host is shutting down the site every 24 hours - at what time and for how long ? If it is indeed a ddos attack targeted at your specific site and is relatively small scale then it would be easy to stop via IP or maybe even country level blocking but this is only effective if it isnt distributed with randomly changing IP addresses - however any decent firewall should be able to stop small scale distributed attacks easily anyway. For larger targeted attacks then solutions we put in place include Cloudflare who we are a partner with and is extremely effective If you would like us to help you out then please drop me a line Thanks Ian

Hi As Universal Analytics is shortly to replace the old basic Google Analytics (https://support.google.com/analytics/answer/2790010?hl=en-GB), I have raised this as a github issue to be addressed in a future version. Thanks Ian

It is a simple logic error in modules/gateway/Card_Capture/admin/index.inc.php Change if (extension_loaded('mcrypt') && function_exists('mcrypt_module_open')) {} $GLOBALS['main']->setACPWarning('Mcrypt library missing from server required to encrypt credit card data!'); To if (extension_loaded('mcrypt') && function_exists('mcrypt_module_open')) {} else $GLOBALS['main']->setACPWarning('Mcrypt library missing from server required to encrypt credit card data!'); Thanks Ian

Hi Al I think in V4 it was also at Completed status BUT if an order only contained digital products then an orderwent straight from Pending to Completed. I think the reason is what happens if you have a mix of digital and physical goods in the same order - the order has to go to Processing although there is no reason to not send digital downloads at Processing. Thanks Ian

Hi Martin It isnt possible to sell bundles in V5 as you are looking to do and there isnt currently (as far as I know) any third party plugin to do this - we did look into it for a client but they decided against going ahead with the work Thanks Ian

White stick on its way LOL Although what are any of us doing at this time on a Sunday night ! What he was saying that even with the admin config giving the "error" message, the gateway itself still worked fine Thanks Milos although I still prefer never using empty statements like {} - why not change to if !(extension_loaded('mcrypt') && function_exists('mcrypt_module_open')) $GLOBALS['main']->setACPWarning('Mcrypt library missing from server required to encrypt credit card data!'); Ian

Hi Al Looks like bad logic if (extension_loaded('mcrypt') && function_exists('mcrypt_module_open')) {} $GLOBALS['main']->setACPWarning('Mcrypt library missing from server required to encrypt credit card data!'); Should be if (extension_loaded('mcrypt') && function_exists('mcrypt_module_open')) {} else $GLOBALS['main']->setACPWarning('Mcrypt library missing from server required to encrypt credit card data!'); Or better still (testing for something and on positive doing nothing is bad programming !) if !(extension_loaded('mcrypt') && function_exists('mcrypt_module_open')) $GLOBALS['main']->setACPWarning('Mcrypt library missing from server required to encrypt credit card data!'); Works for me although begs the question why moving to a different host as per your original answer "fixed" this ?? Thanks Ian

OK so explains why 5.2.6+ is now showing an error - versions prior to this would accept card details even if mcrypt wasnt installed lol ! I think the following added line is wrong and returning a false negative as mcrypt is definitely compiled and loaded into php on all our servers (as it appears to be with the OP server as well) if (extension_loaded('mcrypt') && function_exists('mcrypt_module_open')) {} It is possible to place an order and the card data is saved. Thanks Ian

Al As I mentioned, we have a 5.2.5 installation and a 5.2.7 installation on the same server and the error occurs on the 5.2.7 version and not on the 5.2.5 version and the environments will be exactly the same as we dont allow local php.ini files for security reasons. These are both test installations and this isnt affecting any of our clients (due to PCI regulations anyone taking and storing credit card details for however long should really be on a dedicated server anyway and none of our dedi server clients take payment this way) but happy to log a ticket and work through this with you on Monday directly. Thanks Ian

Hi We are about to release a new plugin that works with units of measure and trying to find out whether it is worth going to the hassle of getting it to work with pounds and ounces. I know the USA still use Imperial measurements (funny that for the Republic of America and who would have thought that there would be any country slower than the UK to adopt Metric!) but simply trying to find out if stores still use Imperial for weights of products and things like shipping are calculated using it Thanks Ian

The suggestion to log a ticket was also made by Al at exactly the same time that I made my posting and if you havent purchased a licence yet then you are able to log a "sales" ticket. However now that we have reproduced it and more importantly, Al is aware of the problem having seen this thread, I am sure that it will be investigated on Monday Thanks Ian

One vote and no comments from users ? It only takes a couple of minutes so would be great if we could have a few more please ! Thanks Ian

Hi The server configuration of mcrypt looks perfectly OK and matches the setup on all of our servers as well. I can confirm that this appears broken in 5.2.7 as I am seeing the same as you and yet on a 5.2.5 installation on the same server it works fine. Suggest you log an urgent ticket with CubeCart and if possible ask them (or do it yourself please) to post the patch file in this thread Thanks Ian

It is a pretty safe bet that it is nothing to do with CubeCart as there is no code from V4 that remains through to a V5 installation Have you tried logging a ticket with gmail and your hosting company ?

Hi Comm100 is not part of CubeCart (the only chat software that is, is called olark) so you must have installed this yourself and it will need to be manually updated either by yourself or somebody else Thanks Ian

Hi Or if you have setup 301 redirects so that your website always appears with the www. then SSL URL: https://www.mydomain.com SSL Root: / Standard URL: http://www.mydomain.com Either way, make sure that you use the same format (with or without www) on both the Standard and SSL urls. You must also make sure that either your SSL supports www and non www urls or that you have applied for and installed the SSL for the correct domain. Some SSLs will operate for either but many will see www.mydomain.com and mydomain.com as two different domains and only work with the one that you actually applied for. Thanks Ian

CubeCart has always supported both Metric (Kg) and Imperial (Lbs) but I wanted to conduct a quick poll to see what the split is between the two for people that use weights. As we dont even use Imperial in the UK any longer, I think if Imperial is used at all, it may be a few people from the USA although I suspect that all shipping calculations are done in metric over there as well now. If you do use Imperial, as well as voting, could you please leave a reply to say which country you are from and also whether you use it for shipping Thanks Ian

Also completely agree with replies above - you do need to invest something (whether time and / or money) in your business environment. That being said, Al is always very helpful with licencing sub domains for development purposes when you have you own licence and you can also have unlimited installations in sub directories anyway as long as these are not used for commercial live sites as per the licencing. It sounds from your post that you dont even have a single licence of your own and if that is the case then neither solution is open to you - Investing in at least one licence isnt too expensive. I would not recommend Brian's solution of Windows based hosting though - it seems to work for him but unless you really know that type of environment, it is a lot more work but more importantly you cannot replicate the hosting environments that you will be deploying to, which will almost certainly be Linux. You can either have one hosting account for a site that your CubeCart is licenced to that you use for development or look at a reseller hosting package that will allow you to host your own and your clients sites - we have recently started offering Reseller Hosting so if you have any questions, please feel free to ask Thanks Ian

Hi A fix for this has been put in place and will be part of 5.2.6 release which is due shortly. If anyone wants to manually fix this before upgrading then they can edit classes/seo.class.php and change the following line (approx line 577) if ($show_error) { so instead it reads if ($show_error && CC_IN_ADMIN) { Thanks Ian

Hosting requirements for CubeCart are shown here http://www.cubecart.com/tour/hosting-requirements and if you need or want to move then happy to help Regards Ian

If you know what the weight will be and it is constant then it is a 5 second change to the code that the developer created for you

Yes, follow you but the weight value is simply an additional value that needs adding at the same that the product is created - you will need to get your developer to add that