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Everything posted by ayz1

  1. As far as I am aware the file list in the images tab is populated from the filemanager table. Have a look in that table to see if there is anything different with the four last entries you made e.g. any blank fields in the previous list or anything look odd? Also what version were you on before and after the move?
  2. Have a look at https://www.cubecart.com/extensions/payment-gateways/print-order-form If I understand correctly this may do what you require.
  3. How did you transfer the website to the new server and how many rows do you have in the filemanager table?
  4. The images show how long it takes each part of your website to load. The first bar is the time it takes your web server to respond. As you can see Dirty Butters is under 1 second where your is nearer 5 seconds. I have just done a test on your website again and it looks to have some serious issues. Load time for the entire page is about 60 seconds. I tried it a couple of days ago and it was 55 seconds. However yesterday it was loading in about 7 seconds. So appears to be running faster at some times than others so guess there may be too much load on the server at certain times. A good shared server should be OK if you don't have too much traffic but a VPS would be a better option.
  5. You seem to have an approx 2 second delay before your site starts loading. Maybe ask your hosting company to look at the waterfall results for your website and ask them why this is the case.
  6. Maybe try uploading the compressed file to the server and unzipping it in your file manager. Much easier than ftping separate files. If it creates the two problem folders for you then you should hopefully be able to run the install as the folders will already be there.
  7. Don't know if this will help but if you have Installatron on the server try installing Cubecart with this?
  8. Have a look in the .htaccess file in the root directory. If you have the following #### Rewrite rules for SEO functionality #### <IfModule mod_rewrite.c> RewriteEngine On RewriteBase /Store/ try changing to #### Rewrite rules for SEO functionality #### <IfModule mod_rewrite.c> RewriteEngine On RewriteBase /
  9. Do you know if you have anything in your .htaccess file that may be causing this?
  10. If the visibility is unchecked then it shouldn't show in the menu. If it is still visible check that the visibility option is definitely set as unchecked. If it is unckecked try on a different browser and see if it is visible. If it isn't visible then it's a caching problem with original browser.
  11. Have you tried contacting their support? They may be able to help. Support If you need assistance, or ever wish to stop using your Purolator Courier or Freight Account with an e-commerce platform, please call the Purolator E-Ship Help Desk at 1-800-459-55991-800-459-5599 FREE, or visit the Support section.
  12. Can they not make three smaller orders? Or you could send them three separate PayPal invoices for the required amounts?
  13. No there doesn't seem to be. You could query the database to see what images are attached to any out of stock products but again a long process to go through and delete them. A solution is needed as the lag is a real pain.
  14. For the whole site to populate the images file list in the selection box in the Images tab.
  15. I have the same problem. Apparently it has something to do with the images loading into memory. The more products you have the longer it takes. Drives me nuts. Depending on what edits you need to make you could do them in the database (OK for prices changes not so good for description changes).
  16. Have you tried using a different email address in admin to try and work out if it is a problem with the original email account or ALL email accounts. Maybe it's a Hotmail issue. Have you not go an email account for your hosting package that you could use e.g. [email protected] instead of Hotmail?
  17. Your website is working correctly. If you add as I said earlier Red Widgets as a new product the SEO path is automatically set to red-widgets but the link on the website if you were to click on it would take you to red-widgets.html
  18. In admin in the Custom SEO URL Path * box the path SHOUD NOT have .html on the end. The .html is added to the link on your website automatically.
  19. Your seo link is correct. It is working as it is intended. If you add a product e.g. Red Widgets your seo path would be red-widgets and the URL (the link from your website) would be www.mywebsite.com/red-widgets.html
  20. You don't need to add the .html in admin it is added automatically so if you go to https://www.kentishembroidery.co.uk/sportswear.html on your website and click on the product it appears with the ,html on https://www.kentishembroidery.co.uk/sportswear/-international-rugby-shirt.html .
  21. Add .html on the end https://www.kentishembroidery.co.uk/sportswear/-international-rugby-shirt.html
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