havenswift-hosting

Why do you believe that they don't support V6 yet ? What version of php is the server running as the only reason it won't support V6 is if your server php is less than php 5.4 and I would recommend that you ask them to upgrade this or consider moving hosting companies ! Have you considered using PayPal - it is easy to configure and available in most countries. Worldpay also needs an account Have you tried going into the Plugins option ? What is shown in there ? Can you confirm what EXACT version of CubeCart you are running. Ian

If you have a lot (actually not even really that high) of product options then there are several limits that can be reached (max_input_vars is one but if your hosting provider also uses the security module suhosin, then there are others as well). The limits with many hosting companies are often quite low, and some will refuse to change them (in which case you don't have too many options !) but even on our CubeCart hosting servers, which have massively increased limits, we have had a customer reach it and had to increase it further. What is really needed is the whole product options program to be recoded as the way it is written simply doesn't cope with what many shops consider a reasonable number of options. I have asked about this and it seems unlikely to happen although if enough people have problems with it and make it known, then it obviously becomes more important Ian

Writing, testing and maintaining a payment gateway is not an easy task and is not likely to be something that anyone is likely to do for free. The CubeCart developers have historically developed many payment gateways and I cannot speak directly on their behalf, but with the number already available it is unlikely that many / any new ones will be written unless a new, big gateway comes out of the blue as Stripe did a while ago. If you are interested in funding the development of this gateway, then we have developed lots of different gateways over the years Ian

12 years ago, you could almost put any old website up and be ranked reasonably well, these days that is totally impossible and without putting some work, time and often money into SEO you will get very few, if any search engine phrases ranked at all on new sites and rankings on old sites will start to plummet. Good SEO on a site covers so many areas that it can seem very daunting but any changes that are made to a store will help in a small way. It is a constantly moving target and so what was recommended even a few years ago as a way of getting good rankings (which were mainly ways to manipulate the search engine rankings) is now likely to get you excluded via a manual penalty or your site which drap dramatically due to the old factors that used to work and now ignored. However, do not ever go to any company or person that promises 1st page rankings as that simply cannot be done (by anyone). A quick look at your site shows quite a few obvious problems but it would need an in depth analysis to identify more areas and if you are interested then please get in contact Ian

Apologies to @T3rry although the same thing applies until a solution to the CP situation is found. A new module for CP using their new API needs to be written - I don't know if this will be done as a free core module and if so how quickly - hence suggesting using AIOS module as a replacement. The other option would be to have it written as a commercial venture to get it created quickly. Has anyone had any information or confirmation from Canada Post about what is going on ?

Agreed although AIOS isn't that complicated at all, but the point here is that you say you have five stores affected Canada Post not working so kind of makes sense to me....

Glad that you are back up and running. The failure (or removal) of any service that is used for caching (such as Memcache or Redis) will be immediately noticeable but at least there is always a fallback to using the files based method even if it is a bit slower, at least the store will be back online. We monitor Memcache and Redis (and a whole host of other services) across all of our servers and so get messaged in a number of different ways 24/7 if there are any problems. Good luck with your learning process with CubeCart and welcome to the forums Ian

That is not the case, the All In One Shipping module can be configure for extremely complex shipping configurations - apart from some extreme edge cases which are more marketing exercises than covering shipping, it can be used to cover most situations

Unless your server / hosting support specifically cover CubeCart support then apart from ensuring port 30000 is open, it is not their problem. I don't know a lot about Canada Post, because, although we have quite a few CubeCart sites from Canada hosted with us, none of them use this shipping module. That would also be my suggestion as that is what most of our Canadian customers use instead of the Canada Post module. AIOS can be configured for pretty much any shipping scenario

That is a good FTP client (at least it isn't used FileZilla ! I have used Turbo FTP myself for far too many years to change) and I believe it can change permissions - https://kb.globalscape.com/KnowledgebaseArticle10447.aspx

Which FTP client do you use ?

Mbstring being installed while mbregex has been uninstalled is a very rare situation that I have seen a couple of times before on other hosting companies ad I didn't immediately think of that possibility but bragged it from somewhere last night so glad that was the solution for you. That actually isn't true, most FTP clients will allow you to change file attributes and ownership and change they back afterwards. We never use cPanel file manager for anything as a good FTP client is far better and more versatile. Ian

Did your hosting company tell you what they did that caused this and have they restored the ability for you to use Memcache ? While file based caching will continue to work for you, memory based ones such as Memcache(d) and the recently added REDIS, which is even better, are much faster. We offer Memcache, Memcached and REDIS for all our hosting customers and all CubeCart customers currently use Memcached but will slowly be moved over to REDIS now that we have tested the new implementation of this. Ian

That means mbregex has been specifically disabled (it is enabled by default when mbstring is enabled) and so you need to speak to your server admin and have it recompiled to include mbregex - totally beyond me why anyone would specifically exclude that Ian

Go to your admin "PHP info" screen again and do a search for mbregex - do you find anything within the Configure Command section ? Ian

You will be able to get the store back online by changing that to "file" which switches the store back to using file based caching rather than the faster Memcache memory based caching. It is possible that your hosting company moved your site onto another server or removed Memcache from your hosting server and you should check with them - not great customer service to change a server in this way ! Ian

Have you previously used Memcache as the CubeCart caching method ? What method is currently configured in your global.inc.php file ? Ian

Almost all hosting servers will have a server level restriction (i.e. Something users cannot change) to limit the display of a maximum of 10000 files per directory via FTP. Users *should* sub-divide main images to as many sub-directories as possible for many reasons including ease of use and speed accessing the files and also agree that while most users shouldn't ever need to access cache files directly, it would be much better and sensible if the directory structure was maintained. As far as a CDN is concerned, we have already started a plugin for CubeCart to use MaxCDN (who we use extensively for many WordPress and Magento clients with great effect) but are waiting on @Al Brookbanks to get to issue https://github.com/cubecart/v6/issues/1259 which is needed before we can continue. A CDN has big benefits that go further than a bigger or better hosting package and would love to get this plugin completed and released ! Ian

Slider speed is one of many aspects that can easily be controlled within our Skin Configuration plugin - see https://www.cubecart.com/extensions/plugins/havenswift-hosting-skin-configuration. Of course this plugin won't work unless you are using a skin that has been built to use it Ian

If the upgrade complete successfully then you would have been shown the new url. You can also find it out by looking to see what the admin.php file has been renamed to - it will be something like admin_XXXXXX.php You have said that you are unsure whether the upgrade completed, so you may still need to follow the previous steps to force an upgrade

Did you check your store ? You are not getting the error any longer but the store front is closed and you will have a new admin url to login into the backend

You may be able to upgrade the version of php yourself within cPanel but your hosting company if not. Unbelievable that any hosting company is making 5.2 still available - it is so insecure !

PHP 5.2.X was end of life in 2011 !! Even php 5.3, 5.4 and now 5.5 have reached end of life - you need to be on 5.6 or better still php 7

You need to obtain the CubeCart 6.1.1 zip file from CubeCart.com website, save it to your PC, extract all the files from the zip file. Then using a FTP client program or the File Manager option within cPanel upload all these files to your /shop directory and then enter the URL I have already given into your browser to complete the upgrade Ian