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  1. Hello! Running the latest version CC6. When I place an order, the store sends out a notification email and all seems to work fine on both front end and back end. However, Paypal doesn't receive any funds. So, we have a pending order in the dashboard but no money ever being spent. I've disconnected the Extension from Paypal and will connect it again as it is the only thing I can think of. Anything else to look into? Thank you! William
  2. Guest

    bulk images upload

    Hi, How do I upload bulk product images with bulk product information upload (I have 2 files, one is product images file and one is products information in CSV format).
  3. Hi, I want to sell entries to a sporting event. Competitors will be numbered 1, 2, 3, 4 ... and I want to sell entries in that order. On payment each competitor will receive an email which includes their entry number. How can I do this? Many thanks Graham
  4. Hello, I am writing to you because I have two problems with my shop. 1. On the home page which is in French, I have two words that sound in English (see image). I tried to change the language in the administrator part but it does not work. Can you tell me how to make it appear in French? 2. Since the update, I have encountered a problem in the shopping cart. Indeed, when I add the first product it displays the basket with the product but when I add other products, it displays my basket with only my first product. I have to click the update button for this to appear. It is rather
  5. Cubecart version 6.2.4 PHP version 7.2.31 I have an issue with my store. I've just discovered that for products with options the stock levels are being ignored and a customer can enter any quantity and purchase them. For products without options the stock level is being respected and an over-quantity order is correctly limited to whatever the stock level is. On the options pages I have checked "Use stock level" next to the relevant options in the matrx, with the stock level entered there too. I'm not sure if this is relevant, but I'm also getting the following error recurring
  6. how can I add another entry in "Order Status" in Order Summary? will look like this: Pending Processing Shipped *** Order Complete Declined Failed Fraud Review Cancelled and also reflect it on "Order History" in Storefront.
  7. When I enter the address of my admin login to CubeCart the browser just comes up with a blank screen. Store pages come up fine and only having problems with admin. Any suggestions on how this can be resolved. Have tried in Firefox, Chrome and Edge.
  8. Afternoon, I am playing around with creating a plugin and have read the example guide but seem to have come stuck on creating tabs on the plugin page. Current structure is based on the Visitor Stat Example so you have the main settings page, then a new menu section and child link to a new page in the left-hand menu. Now when clicking the child link it loads the new page to list the content i want from the DB but theres no content in the tabs bar above the page content and not sure on how to create tabs as thats not covered in the guide. I know theres the admin.tabs hook but not
  9. Hi, Upgraded to the 6.2.9 CC and the Square payment Extension. Great job Guys! Question... How to change the Add to Basket terminology and effects on the main page and category pages...as multiple size choices are offered for an individual product: I kept copies of the category and main pages before the upgrade like I used to do and they worked great on the older versions of CC, but it totally messes with the layout when I use them now. So, how to change the button to read: "Details" or "More Info" and lose the following error statement when you click from the main or cate
  10. Hey all, I have 2 shops - both setup at teh same time, both front ends working well but 1 will not move orders through whilst the other works perfect. I keep getting this error: 504 Gateway Time-out The server didn't respond in time. Any thoughts please?
  11. Hello, After updating to 6.2.9 all email - SMTP - stopped working. Any ideas ? Thanks Angrek
  12. I recently install a skin and then got this error and cannot see how to fix it. /classes/config.class.php:357 - Config write size error: config My website is on shared hosting so I'm not sure what level I can get to. Any help would be appreciated.
  13. Does anyone know where to find the length of {product.description_short} I would like to increase the number of characters before the description is truncated. Thanks
  14. I added a non-superuser administrator to my store. I granted it read/edit/delete permissions to manage categories, products, customers, and orders. Upon logging in with that user to check it out, I find that it will not allow saving (edit) or deletion for those items! I really don't want them to be a superuser, so what do I need to do to fix this???
  15. Hi Guys Im using the Mican template on a 6.2.9 install and I would like to reduce the size of the search & currency bar directly under the header. Can someone give me a clue as to how I can do this.
  16. Hi Guys if I go into images in the admin section I get the following message in a red band across the top of the files page: Not enough memory to create thumbnail from `Screenshot_20180921_115412.png` or file is corrupt or invalid. cannot find this file anywhere and cannot get rid of the error. any help greatly appreciated.
  17. Hi Guys I have just updated a site to 6.2.9 from 6.2.8 i now appear to have 2 admin files just with random letter groups at the end of the name. one appears to originate from 6.2.8 and one from the upgrade. However if I delete the 6.2.8 admin file everything on the backend goes blank. apologies if there is an obvious solution for this i cannot find anything re multiple admin directories on the forum. Addendum I thought I would check out global.inc.php it would appear I have 15.
  18. I would like to be able to force customers to create an account/password because I sell a downloadable product and too many people uncheck the "make an account" box. I found some older answers to this problem, but it seems to only work with older versions of cubecart. Can anyone help me set up cubecart to force registration at checkout?
  19. https://www.navimaps4u.com I am new to cubecart but found editing and setting up this site no too difficult a task,I wouldn't say it is perfect so would like some critique and advice on how to improve on it. I am presently working on another similar site https://www.peedee.com.au with same products so would like ideas on how to improve, I am no good at coding but ready to try and learn the basics. Browse when time permits and give me some feedback. Cheers
  20. I am trying to purchase the Action Popup Plugin on the marketplace but I am getting an error stopping the purchase. I have logged in to my PayPal account and even tried a different personal PayPal account and it still won't work. Any suggestions? The error is as follows: There has been a problem setting up this payment. Account Account not found. Unilateral receiver not allowed in chained payment is restricted
  21. Site: shop.robinsomes.co.uk CC 6.2.9 / PayPal Commerce Platform 1.3.5 / All In One Shipping 1.0.16 Perhaps I'm missing something obvious, but is it possible to refine the product details and shipping rates, to separate the weights of product and packaging? Example: I'm selling small booklets, which weigh 75 g. A standard cardboard mailer plus printed receipt weighs another 75 g, so in Products: General I give the booklet a weight of 150 g. I have All In One Shipping set up with the standard Royal Mail weight bands of up to 100 g / 101 - 250 g, etc. This works well with
  22. Hi, I've brought this up with PayPal and while I'm waiting for them to get back to me, I thought I might see if anyone has any ideas to help me. I can pay for an item using PayPal, and it works perfectly. I get all the notifications, emails and the money goes out of my credit card and into PayPal. Perfect! However, if I try to do another purchase immediately, the process hangs waiting for the PayPal screen to enter CC details.. It just hangs with the circulating thingy. I am using the black 'Debit or Credit Card' button. I've just tried it now and it has worked
  23. Hello & thanks @ all Cubecart Team and Community. I need your help because ssl admin tab don't work. let's encrypt is well installed. if i configure manually with htaccess. only homepage run https other pages and content stay insecure also loggin page. ------------------ firefox : La page n’est pas redirigée correctement (pages isn't redirected correctly) Une erreur est survenue pendant une connexion à www.love-weed.fr. La cause de ce problème peut être la désactivation ou le refus des cookies. (accept or refuse cookies) ------------ Thanks you for your
  24. Hi All, I am trying to change the images for the BXslider in the Foundation skin. In the folder "samples" are 3 pictures. They are the ones in the box slider. The address on the main page is the sample folder. If I change the pictures and leave them labeled the same, they still stay the previous images (Cellphones) Any help would be appreciated phagota.com/skins/foundation/images/bxslider
  25. I want to be able to sell Gift Certificates that are redeemable against a specific item. I sell training courses as well as physical products and I want to create a Gift Certificate that could be bought for someone (eg as a present) and then redeemed for a training course on a given date to suit the recipient. Is this possible? I know I could ask the purchaser to buy a Gift Card for a specific amount, but this could then be used for goods as well as courses.
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