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  1. Hi all, Can anyone please let me know if there is any options to add delivery time / Time to ship in the item page. You can check amazon.com for the reference. Please let me know it is very urgent.
  2. Subscribing to my CC6 installation is remarkably easy, but I want to send new registrants a welcome email. I was therefore delighted to discover Al's code snippet, "regsiter_confirmation-1.0" (yeah, I know "register" is spelled incorrectly, but that's how it comes). However, the email this snippet sends is very basic and I want to make it more useful. Understanding that PHP and HTML can exist in the same document, I tried various combinations and placements, but had no luck changing the actual email that gets sent. In an effort to understand the code (I'm not a PHP man) I amended it by putting numbers in the three different places text is placed (I've emboldened and underlined them them below to make them easier to spot, though they're just plain text in the actual imported code). This code is the same as Al's original, except for the insertion of the numbers: ------------------------ AMENDED CODE ------------------------------ <snippets_import version="1.0"> <info> <author>Al Brookbanks (CubeCart Limited)</author> <homepage>http://www.cubecart.com</homepage> </info> <snippets> <snippet> <enabled>1</enabled> <unique_id>[email protected]</unique_id> <description>Send registration confirmation email</description> <hook_trigger>class.user.register_user.inserted</hook_trigger> <php_code><![CDATA[<?php $GLOBALS['gui']->setNotify('ONE Thank you for registering.'); mail($_POST['email'], 'TWO Thank you for registering', 'THREE Thank you for registering with '.$GLOBALS['config']->get('config', 'store_name').'.', 'From: '.$GLOBALS['config']->get('config', 'email_address')); ?>]]></php_code> <version>1.0</version> <priority>1</priority> </snippet> </snippets> </snippets_import> ------------------------ END OF CODE ------------------------------ The strange thing is, the email I get back ignores my new text completely — no sign of ONE, TWO, or THREE anywhere. I thought at first it must be a cache thing, but I cleared both browser text and went to Maintenance and cleared all caches. Anyone know what I'm missing? Thanks in advance, Will
  3. I have just uploaded all the extracted CC files that I downloaded from the Cube Cart site to a domain name (pangothica.com/shop). On triggering 'setup' in my browser, a few pages in I get an installer error message (see attached screen-shot) It says: mages/cache/ is not writable. images/source/ is not writable. I've checked for the files in the appropriate directory on the server (to see if the permissions are correct), but cannot find any files of the name specified. can someone shed some light on this problem please? I don't know if it's related, but during the file upload process, a stall screen (in Filezilla) appeared telling me that certain image files already existed in the directory on the server. On the first attempt I chose 'over write' on the second attempt at uploading the whole package again I encountered the same stall splash screen, this time I chose 'resume'. On attempting set-up I still encountered the installer error report in the attached screen-shot. Many thanks - BG
  4. I had a regular customer contact me to say that he'd re-ordered an item but that it hadn't worked properly. He has used the re-order facility before with no problems but in this case he'd used his mobile 'phone rather than the PC, and although payment from Paypal appeared to go through, when he later checked he found that the order was still in the basket and no payment had been taken from his account. He tried paying again and the same thing happened. When I checked the store I found that the last order had been changed from "Completed" to "Pending" and the quantity of items changed to the number now required. After contacting me, he then placed a new order, again from his mobile, which was a partial success in that payment went through OK but the order status remained at "Pending", which I had to manually correct. Is there any reason why a transaction from a mobile device would differ from that from a PC? Is there a bug of some sort? I'd be grateful of anyone's thoughts on this. I'm running CC6.0.12
  5. How can I prevent a chosen category from appearing in the top navigation bar? I find if I leave its status as checked (and therefore available for use) but the visibility checkbox unchecked, the category still appears in the top navigation bar. I want the category description to be shown (and the products it contains listed below that text) — I just don't want to fill my navigation bar up. Any clues? Thanks in advance, Will
  6. Scenario: 1. Add item to basket. 2. Checkout and payment processed through PayPal Standard sandbox account. 3. Come back to shop and add another item to basket. 4. Go to checkout and item ordered in Step 1 still showing. 5. Tried to empty basket and it wont clear. 6. Go to a different screen and item added in Step 1 is showing in basket but when basket icon is clicked on screen states basket is empty. Anybody encountered something similar and have any thoughts on this? Thanks.
  7. The issue with the current checkout is that VERY FEW customers understand they can make a shipping selection and instead just proceed with the default setting (which is the cheapest and slowest option). For limited shipping choices, radio buttons would be much better. In the medium and small checkout pages I want to be able to get radio buttons for shipping working for Cubecart v6.0.12 Foundation similar to this discussion for v5.2.1 - https://forums.cubecart.com/topic/47002-resolved-default-shipping-method/ So far I have this adapted from bsmither to replace the code in content.checkout.medium-up.php starting around line 49: <td colspan="4"> <p>{$LANG.basket.shipping_select}:</p> <ul style="list-style-type: none;"> {foreach from=$SHIPPING key=group item=methods} {foreach from=$methods item=method} <li style="padding-left:14px;"><input name="shipping" type="radio" value="{$method.value}" {$method.selected|replace:'selected':'checked'}" /> {$method.display}</li> {/foreach} {/foreach} </ul> </td> It works but it's very rough. What I need it to do is: Have the $method.display text as labels or links to activate the correct radio button on click (all buttons are being called "shipping" so they should probably be in a group but have unique names so that labels work) Update the page on radio button checked to refresh the estimated postage and total (like the existing select shipping option does on select) Overwrite the two local shipping options to show only one option (Air Mail) if the order is outside my own country - and have that pass through to the order Then it's a matter of making it pretty, disabling the cheapest-first sort on shipping, and making one radio button already selected. I'm just working with two options from the By Weight shipping module at the moment.
  8. Hi, I have had this problem for a little while now.. When I try to re-build my sitemap I get a blank page and no errors in cubecart or cpanel. The link it goes to is https://www.greenpatchseeds.com.au/admin.php?_g=maintenance Any idea what it could be? Regards Stami
  9. Hi, I would like to place a previous button on each product page at the top left under the title line and a next button on each product page at the top right under the title line. This way a shopper can continue browsing items in a category without having to go back to the category page. Here's an example of what one of my product pages looks like: https://www.claudiasbargains.com/set-of-vintage-treadle-sewing-machine-drawers-in-case-2.html I'd want it under the line under the title. Thanks in advance for any and all help! Claudia
  10. I want to disable the newsletter subscription form in the footer (CubeCart version 6.0.12). Do I comment out {include file='templates/box.newsletter.php'} in skins/foundation/templates/main.php? Thanks.
  11. Hi, I am not a programmer, and the cpanel etc scares me I'm an artist and designer, so my store is using the basic templates. At this time I have found that the Minimiser is the least free of quirks for me and have been using it..... I do however like the ability to switch up, but have found problems with the other templates that I am thinking require messing around in that cpanel gadget lol.... Anyhow, I have opened 2 cubecart stores, one for my vintage and collectibles, but I am for now linking my Digital Art and Graphics Store.... https://treasuredscrapsrva.net/store/ Thanks for looking
  12. The Custom SEO URL Path box auto populates with what Cubecart deems is a good path. In my case it's "sportswear/-international-rugby-shirt" Navigating to https://www.kentishembroidery.co.uk/sportswear/-international-rugby-shirt Gives me a lovelly 404 Page, I have checked my .htaccess file, and it seems standard. Can anyone shed any light as to why this is happening and direct to a solution please?
  13. I have been working on a new installation of cubecart v6 and I have not been able to make the product options run correctly. I need assistance. The email templates show correctly based on all the feedback I have seen on the forums, however the product options are not all shown on the emails or on the admin site. the only place they look right is on the individual order page under Inventory. The problem is that only the last option shows up in the emails, or on the admin page, none of the prior options show right. I currently have three options setup, with two different option groups. Thank you
  14. One of the things I'd like to be able to do on my newly upgraded CC6 store, is utilise the coupon codes to try and encourage additional related purchases. I think I understand how this will work, but need someone to check my thinking please. For example, I have a bracelet for sale at £56 GB pounds and would like to offer a £5 discount if they buy a matching pair of earrings at the same time. I have 2 pairs of earrings available that match, one at £19 and one at £32. I put all three items as 'Assigned Products' for the relevant coupon code and if I set a minimum spend at something like £70, then the coupon would allow the discount for the bracelet and either pair of earrings, but not if someone just bought both pairs of earrings (their sub-total = £51). I'm trying to just create one coupon code that I can publish on all three product pages. It appears to work when I put things in the basket and start to checkout, but if I remove one of the items, the coupon discount appears to persist with the lower value basket - is there a later point where it realises the coupon is no longer valid and removes the discount? And will it work as I'm thinking - with discount for 2 products from 3 assigned? I bought from one of my own suppliers at Christmas that had a free gift for offers over a certain value and when I checked out, one small item had sold out and was removed from my order, yet the coupon for the free gift persisted and my invoice said my order would include it - I didn't get it and queried it with them and they said 'but your order was below the value threshold'. I was a tad irritated as the lower order wasn't necessarily my fault, it was their stock issue and the paperwork persisted with the free gift included and I wouldn't want my customers to encounter a similar confusion and irritation - why is the coupon discount not removed when one of the qualifying products is and the subsequent order value falls below the threshold? If you only put one item in, or the two cheaper ones, I does say it doesn't qualify.
  15. I am very new to Cubecart and need to change the display on the Popular Products box and others to custom heading. I see they all refer to the $lang variable, is it possible to change this eg: <h3>{$LANG.catalogue.title_popular}</h3> return "Popular Products" as expected but I want it to say "Latest Puppies" Option 1 would obviously be to just override the reference with a Static label, but is that the most elegant way, especially if later there is an upgrade or change? If changing the language file is an option where and how do i do this? Thanks
  16. Hello, I am only selling digital downloads. I tested buying one, and it did not send a download link to the customer email address I specified. I did register as if I was a customer, and was able to download it from the digital downloads folder on the customer profile. However, if a customer completes the purchase as a guest, then how does that customer receive the purchased download? What do I need to do to eliminate the option to buy as a guest customer... and have it only be that the customer is automatically required to register before completing the purchase? Thank you, Catchmylimit
  17. Apologies if this has been asked before, but I've done the searches and couldn't find anything..... My client had an order from a non-EU customer, to be delivered to a UK address. Under UK tax rules, there should have been 20% VAT added to the postage cost, but (I presume) because the customer had a non-EU Billing Address, no tax was added. We are using the All In One Shipping plugin with CCv6.0.12. The attached screen shots show the summary of the order in question, our shipping settings and our tax rules Any idea what we are doing wrong? We need the VAT to be declared separately on the invoice for the accountants, so ticking the "Tax Included" box for shipping is a non-starter.
  18. I have several free products in the CC6 site I'm building at www.theolyn.com/cube/ and everything works well with them behaving exactly as expected — just like regular paid-for products, in fact. But is there a way to disable the required delivery and billing address fields if the cart total is £0? This information is not needed if all the user is "purchasing" is freebies and it slows them down. Plus, some users may even find a request for their snail-mail address intrusive, which is counter to the intention of giving these things away, i.e. to get them on my side and start buying stuff. Any and all help or advice welcome. Thanks in advance, WIll
  19. Hi, We're having an ongoing sporadic issue where the Order Status isn't being updated to "Processing" after receiving payment through PayPal - sometimes it works (as in sets "Processing" automagically) and sometimes it doesn't. We've contacted PayPal and got the following response: "From my investigation, I found that you are using CubeCart for your website. I found that CubeCart is using our Instant Payment Notification (IPN) system to display payment information on merchant's CubeCart panel, I would suggest checking your IPN postback logs to confirm if you got a successful IPN validation from PayPal. Basically, for each payment, PayPal sends an IPN request to merchant's IPN URL, which is in CubeCart system, and CubeCart needs to send a postback to PayPal to validate the IPN information. If this step fails, then CubeCart won't be able to see any details including payment status. And, I found that IPN messages for all transaction in your account has successfully sent to CubeCart backend system. In order to solve this issue, you need to reach out CubeCart technical support team to investigate this issue more further as I can that all of your IPN message was successfully sent to CubeCart. Probably there might be an issue where CubeCart got delayed in converting IPN message into Order details in your admin panel." Based on this, I did some Googling and digging around in these forums and found a suggestion to change some code in CubeCart (relating to the IPN URL I think) from &amp to &. But this hasn't fixed our issue. I don't know where to look for the IPN postback logs (I've searched that too, but no luck) nor do I really know what I'm looking for... Any ideas? Cheers in advance.
  20. My new CC6 store is now up and running, thanks to Al for his considerable help moving it over for me. https://www.boo-creations.co.uk/shop/ It's not a deal-breaker, but I wonder if there is a better way to do things to save data capacity, in respect of my image files - I'm ending up with a lot too many of them - that is, several versions of the same image. I presume these are to allow for different skin and image handling arrangements? I'm using an edited version of e-Tone and MagicThumb plug in for my image display as I didn't like how they worked in the skin (don't entirely like MagicThumb either), my smaller images are I think the limiting factor. I tried a couple of items with larger images, but prefer to stay smaller as my items are small. I create my own 'as seen on the page' image files that are almost always 392px wide, with varying height (i.e 390 + 1px border all round) - this was a habit I formed with my old CC3 store as in the early days, this was more than sufficiently large as screens were much lower res than now. I supplemented this by uploading my own 90px wide thumbnails and found a hack somewhere to stop CC3 generating its own thumbs and over-writing mine each time I edited a page. As I've moved to a CC6 store, Al imported all of my images, which is something like 4500+ of them and the same amount of associated thumbs (although they're not used on this version). I've added a few new items to this shop and updated a few images and ftp'd them to the images/source directory, then 'updated the file list' - this works and images are where I expect and correctly appear in listings etc. The thumbs used by MagicThumb resolutely remain at 40px wide, no matter what size I specify in the settings. When I look at the cache directory, which is where the in use images are, there are now 5 versions of each image, as per the list below Original file uploaded: https://www.boo-creations.co.uk/shop/images/source/Volume_18/earrings30820f.jpg Copies/different sizes: https://www.boo-creations.co.uk/shop/images/cache/Volume_18/earrings30820f.600.jpg https://www.boo-creations.co.uk/shop/images/cache/Volume_18/earrings30820f.392.jpg https://www.boo-creations.co.uk/shop/images/cache/Volume_18/earrings30820f.120.jpg https://www.boo-creations.co.uk/shop/images/cache/Volume_18/earrings30820f.40.jpg https://www.boo-creations.co.uk/shop/images/cache/Volume_18/earrings30820f.jpg I've manually over-written the 40 and 120 px versions as I prefer my own thumbs as these are both used, but there's a copy of the original, a 392 version (which seems to be the one actually displayed, but looks the same as the original) and the 600 version is visually the same and not actually used - or actually re-sized. The original file was 46Kb and the additional ones are something like 215Kb - significantly more and with the amount of images I have, it's about 1Gb of additional files - some are duplicates or not even used. Can I upload images directly to the cache directory, or does it need to be in source to allow a file table (or whatever the correct term is) to be built? Can I delete them from source later, once they're in cache (and delete unwanted versions, like the 600 one), or can I prevent it from making so many copies that aren't needed in the first place?
  21. Greeting to cubecart's team and cubecarters, I just started using cubecart v6 and I was very impressed with the functions of cubecart. However, I'm now encounter some problems and I need some suggestions here. I used Softaculous to install my online ecommerce website (Ohsembuy) with the latest cubecart v6, it's working fast and smoothly without any hassle. Until now, I've uploaded more than 20 products onto the store. Yesterday, I'm ready to add the "Online Payment Gateway" from "WebCash". The customer support manager from WebCash informed me that I need to insert the "Online Payment Gateway API" by myself. I login to my webstore and try to add on the gateway API. However, I found out that I can't edit those PHP codes (All the PHP codes are fixed) just like the below picture: I can only view the PHP info, but can't barely change or edit the PHP codes. My question here - Is there any alternative solution for me to add the "Online Payment Gateway API" onto my webstore, since I can't change or edit the PHP codes? PS: I really need to solve this problem urgently, hopefully someone will guide me here. Thanks in advanced. Regards, Simon Wilson.
  22. box.session.php display the customer name this way {$CUSTOMER.first_name} {$CUSTOMER.last_name}... content.profile.php use {$USER.first_name} ... if i want to use any of those in, for example, content.account.php something like <h2>Wecolme {$USER.title}</h2> doesnt work how can i make the data available for other pages?
  23. Hello Everyone! Version: 6.0.9 Skin: Mauris with a few tweaks I started noticing a few weeks ago, that the "Image" at the top center of the store (that appears on all pages) takes you to what I will refer as my 'Front Page' I'll elaborate, website is www.MyWebSite.com, to access the store it's www.MyWebSite.com/index.php So you're poking around the store looking at all the goodies, then go up and click on the image, it takes you to www.MyWebSite.com instead of www.MyWebSite.com/index.php I can't figure out how to fix/change this, but I think it's odd and it should just take you back to the cart's 'Homepage' A few days ago, I was doing some testing as I hadn't received any orders in awhile, I went to my 'Homepage' @ www.MyWebSite.com/index.php and clicked on a random 'Add to Basket' of an item, to my surprise, it took me to my 'Frontpage' www.MyWebSite.com. As a quick fix I attempted to just REMOVE completely the 'Add to Basket' button as maybe this is known issue and will be fixed in a patch and with my VERY basic coding skills, removed it, but it left a funny looking | below the price of the item, so I reverted everything back.... Today, I decided I was going to switch to another skin, see if all the buttons and everything worked correctly elsewhere, as maybe there is something I have done. I have the "Allow Customer to Change Skins" option set to YES, but something funny happens when I go to www.MyWebSite.com/index.php and it attempts to load another skin..... It DOES NOT load a NEW skin NOR does it load the 'Homepage'! It takes me to my 'Frontpage' @ www.MyWebSite.com!! As part of testing, I did go into my Admin side and changed the skin to a few different types (Foundation, Crosshatch, etc) and I'm having relatively the same problems... 'Add to Basket' takes you to 'Frontpage'... or even somehow manages to load the 'Frontpage' into a box on the 'Homepage' I do run 2 other online stores, they don't seem to be having any of these issues, so I'm sure it's something I have done. Though, the 2 other stores are running: Version: 5.2.4 Version: 5.2.14
  24. The Zip download for PayPal-1.0.5.zip is empty and the Flash token doesn’t work. There is just an index.php file containing copyright information https://www.cubecart.com/extensions/payment-gateways/paypal-standard
  25. My product previews have orphans, any idea how to fix it ?
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